Galeby is an AI-powered customer support tool that aims to improve efficiency by answering repetitive customer queries faster using pre-designed templates. The tool integrates with different apps such as Freshdesk and Crisp and provides direct support if required. To use the tool, a user creates templates for frequent messages, and Galeby chooses the best response when answering customer queries. The tool generates unique replies and allows users to import real-time data from their app to personalize messages. Galeby is ideal for indie makers who want personalized support but are bombarded with repetitive messages. Beta testers can enjoy lifetime discounts at $14.98 per month, and a refund is available if the tool is not useful.