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ChatShape

Customer SupportFreemium

Enhance Your Website with Custom AI Chatbots

Last updated Apr 26, 2026

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What is ChatShape?

ChatShape offers an innovative AI chatbot solution designed to enhance customer support, generate leads, and boost conversions. By simply integrating a website link or PDF documents, users can create custom, highly customizable chatbots that align with their business branding. Features include lead collection, analytics, and the ability to fine-tune responses. With various pricing plans, from free to enterprise, ChatShape caters to different needs, making it ideal for both small businesses and large enterprises seeking efficient customer interaction tools.

ChatShape's Top Features

Key capabilities that make ChatShape stand out.

Customizable AI chatbot

Lead collection and management

Embeddable on any website

Detailed analytics

PDF and web link training capability

Prompt and response customization

Multiple pricing plans

Email capture form

Character count tracking

Priority support in Pro plan

Use Cases

Who benefits most from this tool.

Small Business Owners

Enhance customer support and convert more visitors into paying customers with a custom AI chatbot.

E-commerce Websites

Integrate AI chatbots to assist with customer queries, product recommendations, and lead generation.

Content Creators

Utilize chatbots to engage with your audience, answer frequently asked questions, and collect feedback.

Marketing Agencies

Deploy AI chatbots for client websites to improve customer interaction and conversion rates.

Customer Support Teams

Reduce response times and increase efficiency by automating responses to common customer questions.

Enterprise Clients

Customize chatbots for advanced needs, including integration with existing systems and large data sets.

Freelancers

Offer chatbot configuration and management as a service to your clients.

Educational Institutions

Provide instant answers to student inquiries and aid in administrative processes.

Non-profits

Engage with your audience, provide information, and collect donations through an AI chatbot.

Healthcare Providers

Provide quick responses to patient inquiries and assist with booking appointments.

Explore Top AI Use Cases

Tags

AI chatbotcustomer supportgenerate leadsboost conversionscustomizablebusiness brandinglead collectionanalyticsfine-tune responsesvarious pricing planssmall businesseslarge enterprises

ChatShape's Pricing

Free plan available

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Frequently Asked Questions

What is ChatShape?
ChatShape lets you build AI-powered chatbots for your website. Add your website link or upload PDF documents which will be used to train a chatbot that you can embed on your website to answer customer queries, convert visitors to customers, and save time.
How do I generate a chatbot with my website link?
By using chatshape.com/create, the crawler will grab all visible, copyable text from your web page. After reviewing the extracted links, you can generate and embed your chatbot using the provided script tag.
Can I create a chatbot from PDF files?
Yes, you can upload multiple PDF files on ChatShape to create a chatbot from your work docs.
Is it possible to collect emails from visitors?
Yes, you can enable an email input form in the chat window to collect leads, which will be available in your dashboard and can be exported to a CSV file.
Can I view chatbot analytics?
Yes, all chatbot interactions are recorded and can be viewed and exported from your chatbot dashboard.
Can I customize my bot's responses before embedding it?
Yes, you can update the bot's prompt and start message and continue to fine-tune it over time.
What counts as a chatbot generation?
Anytime you add web sources and click 'Generate Bot from Sources', it creates a link to your new chatbot, counting as one generation.
How do I know the character count of my sources?
When using chatshape.com/create, the crawler will show the character count of the extracted links before generating the bot.
Can I add custom data to my chatbot?
Yes, you can add custom data to your chatbot by updating the prompt or adding new web sources in the chatbot management settings.
Can I upgrade my plan later?
Yes, you can upgrade your plan at any time. Immediate upgrades are possible by contacting support via email.