AI Hiring Frenzy: Navigating the Pitfalls of an Overloaded System

Introduction to AI in Hiring

Artificial Intelligence (AI) is rapidly transforming the hiring landscape, with companies increasingly turning to technology to streamline and enhance their recruitment processes. This introduction aims to explore the basic premise of using AI in hiring, as well as its current applications and implications for employers and job seekers. With AI tools being used to automate tasks such as resume screening, interview scheduling, and skills assessment, the hiring process has become more efficient, allowing HR professionals to allocate more time to strategic decision-making and personal candidate engagement. However, this shift also presents challenges and raises important questions about fairness, transparency, and the potential for bias, as discussed in The Financial Times' article on the complexities of AI in hiring (The AI arms race in hiring is a huge mess for everyone).

AI is being leveraged in numerous ways, including automated resume screening, initial candidate interactions through chatbots, and skill assessments. These AI technologies, as noted by TechTarget, are used to filter candidates by evaluating their resumes against predetermined criteria, thus saving time and resources in the initial stages of hiring (AI in HR). Additionally, AI-powered chatbots are used to engage with candidates early in the process, offering answers to general queries and ensuring a smoother application journey, as highlighted by Oracle (AI in HR). These applications mark a significant shift from traditional hiring methods, promising both increased efficiency and a more data-driven approach to candidate selection.

Despite its advantages, the integration of AI in hiring does not come without significant risks and challenges. One major concern is algorithmic bias, which can result in unfair disadvantages for certain groups if the data used to train these algorithms reflects existing biases. This lack of neutrality can amplify existing inequalities, a concern extensively covered by the Brookings Institution in their analysis of AI's potential to exacerbate racial and ethnic inequalities (AI and inequality). Furthermore, the opacity of AI decision-making processes can frustrate candidates who are unsure why their applications were unsuccessful, as posed by experts from the Electronic Frontier Foundation (AI hiring tools and transparency). As such, the necessity for transparency and fairness in AI-driven recruitment processes is increasingly viewed as a fundamental requirement for ethical hiring practices.

How AI is Being Used in Hiring Processes

The use of artificial intelligence (AI) in hiring processes is reshaping how organizations recruit and manage talent. Companies are integrating AI technologies to streamline the recruitment process, leading to changes in both operation and strategy. For instance, AI-powered resume screening tools are utilized to sift through vast numbers of applications, identifying candidates that meet predetermined criteria based on keywords and qualifications. This approach aims to save time and reduce the workload on human resource personnel by automatically eliminating less suitable candidates early in the recruitment process. Similarly, AI-driven chatbots are actively used to engage with candidates, answering basic queries and guiding them through the application process, which enhances efficiency in candidate interactions, particularly during the initial stages of recruitment. These automated interactions are designed to maintain engagement without needing a human recruiter at every step, allowing HR professionals to focus on more complex tasks, such as interviews and final decision-making.

Despite its benefits, the application of AI in hiring processes is not without its challenges and criticisms. Among the most significant concerns is the potential for algorithmic bias, where AI systems might unknowingly perpetuate existing biases present in the data they were trained on. This can lead to unfair outcomes, as highlighted in discussions on the topic [The AI arms race in hiring is a huge mess for everyone](https://www.ft.com/content/43cd01f9-ab95-4691-bc74-2403c87f5c17). For example, certain demographic groups might be disproportionately disadvantaged if the training data reflects existing societal biases. Furthermore, AI-based systems often face scrutiny over transparency, with critics pointing out that candidates rarely understand the decision-making process behind why they were filtered out of the applicant pool. Such opacity poses ethical challenges and raises questions about fairness in hiring practices, which are becoming a growing concern among job seekers and regulatory bodies alike.

The push towards AI in hiring underlines a broader trend known as the 'AI arms race'. In this competitive landscape, companies adopt increasingly sophisticated technologies in pursuit of recruitment efficiency and effectiveness [The AI arms race in hiring is a huge mess for everyone](https://www.ft.com/content/43cd01f9-ab95-4691-bc74-2403c87f5c17). However, the rush to implement AI solutions can overshadow the importance of human judgment and ethical considerations in hiring. Some firms might prioritize technological solutions over holistic evaluation processes, potentially missing the nuances of individual candidate capabilities and cultural fits. This shift may result in a more mechanized hiring atmosphere, where the personal elements of recruitment are diminished, posing challenges for both candidates and recruiters in terms of engagement and authenticity.

Alternatives to AI-based hiring systems exist and are often advocated for maintaining a human touch in recruitment processes. Traditional recruitment methods such as human-led resume reviews offer a more personalized and comprehensive understanding of a candidate's experience and potential fit for the role. In-depth phone screenings and in-person interviews further allow recruiters to assess communication skills and cultural alignment, ensuring that the nuances of human interaction are preserved. These methods support a balanced approach to talent acquisition, aiming to combine the efficiency of AI tools with the rich insights provided by human evaluators. By integrating AI judiciously and ensuring it complements rather than replaces human oversight, organizations can enhance their recruitment strategies while maintaining fairness and ethical integrity.

Furthermore, the implications of AI in hiring suggest a need for more robust regulatory frameworks to address potential biases and ensure transparency and accountability in the usage of these technologies. Governments and industry stakeholders are increasingly called to develop standards that will oversee the application of AI, ensuring that these systems do not inadvertently perpetuate discriminatory practices or undermine the fairness of recruitment. Policies that demand transparency and explainability in AI decision-making processes are crucial steps towards maintaining trust among job seekers and the broader public. Such regulatory initiatives can help reconcile the advantages of AI with potential ethical concerns, paving the way for responsible innovation in recruitment practices.

Challenges and Downsides of AI in Hiring

The rapid adoption of artificial intelligence in hiring has brought about a multitude of challenges and downsides. One significant issue is the inherent bias in AI algorithms, which can amplify existing prejudices present in the training data. For instance, if the data used to train the AI is unbalanced concerning gender, race, or other protected attributes, the AI can perpetuate those biases, resulting in discriminatory hiring outcomes. This raises profound ethical concerns about fairness and equality in recruitment processes, as highlighted by experts from [Brookings](https://www.brookings.edu/articles/how-artificial-intelligence-can-deepen-racial-and-ethnic-inequality/).

Another major downside of AI in hiring is the lack of transparency and explainability in AI decisions. Candidates often find themselves in the dark about why specific decisions have been made, such as a job application rejection. This cloud of mystery surrounds AI's decision-making process can erode trust and foster skepticism among job seekers. It's challenging for applicants to contest a decision or understand how to improve if they do not know the criteria used against them. The [Electronic Frontier Foundation](https://www.eff.org/deeplinks/2019/01/ai-hiring-tools-discrimination-and-lack-transparency) has pointed out the need for greater transparency in AI processes to ensure fair treatment.

AI's influence on the hiring process might further lead to the dehumanization of recruitment. The use of automated systems and chatbots can remove the personal touch of human interaction, leading to a less engaging and more mechanical candidate experience. This transformation might deter candidates who value the personal insights typically gleaned from human recruiters, potentially pushing them away from companies overly reliant on technology. The absence of human intuition and empathy in these processes could have negative implications for both candidates and employers, as discussed by [Forbes](https://www.forbes.com/sites/bernardmarr/2023/01/25/the-key-trends-in-artificial-intelligence-in-hr-for-2023/?sh=4627203c56c2).

Moreover, the "AI arms race" in hiring creates a cycle of escalation where companies rapidly integrate new AI tools without fully considering the consequences. This haste can lead to an over-reliance on technology at the expense of human judgment, which is nuanced and crucial for evaluating the full potential of candidates. The competitive drive to adopt AI can result in investments that overlook ethical and human-centered decision-making, an issue highlighted in a [HR Dive](https://www.hrdive.com/news/ai-talent-acquisition-hiring-recruiting/636970/) article.

Alternatives to AI-Driven Hiring

Despite the ubiquity of AI in hiring, many companies are exploring alternatives that focus more on human interaction. Traditional methods, such as human-led resume reviews, are being reintegrated to allow for a deeper understanding of candidates' qualifications beyond keywords. This approach can unveil a candidate's potential in ways that AI might overlook, given its reliance on pre-set algorithms. Companies like Betterteam advocate for personalized assessments that emphasize a candidate's unique attributes, potentially leading to more diverse hiring outcomes (betterteam.com).

Phone screenings represent another effective alternative, offering a platform to evaluate communication skills and cultural fit more accurately. These screenings often reveal interpersonal skills and nuances that AI tools might miss. Workable suggests that these interactions provide employers with a broader perspective on candidates, moving beyond the limitations of AI-based keyword matching and robotic Q&A sessions (resources.workable.com).

In-person interviews still hold significant value as part of the hiring process. They allow employers to assess a candidate's personality, body language, and overall fit within the company culture. While AI systems might falter in evaluating these aspects, the human element remains crucial in hiring. As Indeed points out, face-to-face interviews facilitate a more comprehensive understanding of a candidate's suitability for the role, going beyond the data-driven approaches of AI systems (indeed.com).

As the industry grapples with the implications of an AI arms race in hiring, companies are rethinking their strategies to balance efficiency with human judgment. HR professionals, as highlighted in articles from HR Dive, are starting to prioritize tasks requiring human insight, such as relationship management and judging cultural fit, to counteract the mechanization of recruitment. By blending technology with traditional methods, organizations strive to achieve a more ethical and inclusive hiring process (hrdive.com).

The Implications of the "AI Arms Race" in Hiring

The concept of an "AI arms race" in hiring refers to the rapid adoption and deployment of artificial intelligence tools in the recruitment processes by companies competing to secure the top talent before their rivals. The drive to implement AI technologies in hiring is partly fueled by the potential benefits these systems promise, such as efficiency, cost reduction, and better candidate matching. However, this race also brings about significant challenges and implications that require careful consideration.

As companies seek to gain competitive advantages, they may prioritize speed and technological prowess over ethical considerations and the qualitative aspects of recruitment. This could lead to an environment where decisions are increasingly automated, often sidelining human judgment and discernment that are crucial in understanding candidate potential beyond measurable metrics. The reliance on algorithms can inadvertently perpetuate biases embedded in historical data, thus amplifying existing disparities within the workforce. Studies have shown that while AI systems can be trained to perform specific tasks, they often inherit the biases present in the data they learn from, making it essential for companies to continuously monitor and adjust these technologies to ensure fairness and inclusivity.

Furthermore, the rush to integrate AI in hiring might overshadow the critical need for transparency and explainability of AI systems. Candidates may find themselves rejected based on decisions made by opaque algorithms, without clear insights into the reasons behind these outcomes. This lack of transparency not only contributes to a growing mistrust of AI-driven systems but also raises questions about accountability – who is responsible when an automated decision-making process goes wrong? Transparent practices and clear communication about how AI tools are applied in hiring processes are necessary to maintain trust and uphold ethical standards.

The ramifications of an AI arms race extend beyond individual companies to have broader societal impacts. The perceived efficiency and objectivity of AI might dissuade organizations from investing in developing human skills necessary for nuanced employee evaluation. Over time, this could diminish the role of HR professionals in cultivating workplace diversity and cultural alignment, key aspects currently not fully replicable by AI technologies. A balanced approach where AI complements human capabilities rather than replacing them could mitigate these risks, fostering an environment where both innovation and human-centric approaches coexist.

Ultimately, while the AI arms race in hiring presents opportunities for process improvements and novel ways of approaching recruitment, it must be navigated with caution. The emphasis should be placed on building AI systems that are equitable, transparent, and inclusive, ensuring they support rather than supplant human decision-making. The future of hiring will require a delicate balance between leveraging the efficiencies of AI and maintaining the valuable human touch in recruitment processes, thus ensuring that technological advancements do not compromise ethical standards and fair employment practices. For more insights into these dynamics, you can explore further through the article "The AI arms race in hiring is a huge mess for everyone" available on the Financial Times.

Regulatory and Legal Considerations

Navigating the regulatory and legal landscape surrounding the use of AI in hiring is increasingly becoming a complex task for organizations. As the adoption of AI in recruitment processes grows, so does the scrutiny and demand for legal frameworks that ensure these technologies are employed ethically and fairly. Several states have begun to take proactive steps by enacting laws that regulate AI usage in hiring, emphasizing transparency, accountability, and bias mitigation. These legal measures aim to establish clear standards and practices, ensuring that companies using AI tools do not inadvertently perpetuate discrimination or violate candidates' rights. For instance, certain laws require organizations to validate the accuracy and fairness of their AI algorithms, thereby fostering a culture of responsibility and ethical use of technology [source](https://rbj.net/2025/04/24/ai-in-hr-hiring-legal-risks-and-benefits/).

The legal implications of an AI-driven hiring process force businesses to tread carefully, as they must comply with not only local laws but also consider international regulations where applicable. The evolving nature of technology law means companies must stay vigilant to ensure compliance with new legislation and guidelines. Failure to do so can lead to fines, reputational damage, and potential lawsuits. This is particularly important as algorithmic bias remains a critical issue; algorithms must be carefully designed and regularly audited to prevent discrimination against protected classes, such as race and gender [source](https://rbj.net/2025/04/24/ai-in-hr-hiring-legal-risks-and-benefits/). Regulatory bodies are increasingly advising firms to adopt comprehensive AI audits and risk assessment protocols as part of their recruitment strategy to mitigate such risks.

Moreover, the legal framework surrounding AI in hiring extends to data privacy concerns. As AI systems can process vast amounts of personal data, ensuring compliance with data protection laws is paramount. Businesses must implement robust data handling and privacy policies to protect candidates' information, aligning with regulations such as the General Data Protection Regulation (GDPR) in Europe. The intersection of privacy laws and AI means companies must carefully balance innovation with legal obligations, ensuring candidates' data is used ethically and securely. Organizations are being urged to take a proactive stance, developing comprehensive privacy and security measures to avoid breaches and the severe penalties that accompany them.

As AI technology evolves, so too do the legal and regulatory considerations that govern its use. It is vital for companies to engage with legal experts and compliance officers to navigate this complex environment. Collaboration between technologists, legal professionals, and ethicists can help create AI systems that are not only innovative but also adhere to legal standards. Industry groups and government bodies are working together to develop frameworks that support the ethical use of AI in hiring, potentially setting global standards for technology in recruitment. By staying informed and adaptable, organizations can ensure that they are not only complying with current laws but also shaping the future of AI governance in hiring [source](https://www.ft.com/content/43cd01f9-ab95-4691-bc74-2403c87f5c17).

Economic Impacts of AI in Hiring

The economic impacts of implementing AI in hiring processes are both profound and complex. On one hand, companies can achieve significant cost reductions and efficiency gains. Automated systems for resume screening, as described in the article from the Financial Times, are becoming indispensable tools for recruiters, streamlining the selection process by quickly filtering out unqualified candidates through keyword matching and other algorithmic criteria. This enables human resources departments to allocate their efforts towards more strategic tasks, such as conducting interviews and assessing cultural fit, ultimately enhancing the overall recruitment experience .

However, the extensive adoption of AI might lead to economic displacement. As algorithms take over initial screening and assessment tasks, some traditional recruiting roles may become obsolete, necessitating large-scale reskilling efforts. This potential shift could exacerbate the skills gap in the labor market, increasing the demand for digital literacy and new competencies among the workforce. Employers may need to invest in training programs that prepare existing employees for more complex roles that require human judgment and emotional intelligence, areas where AI currently struggles .

Moreover, the competitive 'AI arms race' in hiring can lead to substantial economic repercussions for organizations. Companies are pouring resources into acquiring and developing advanced AI tools, but without proper implementation strategies, they risk diminishing returns. Efficient use of AI requires not just technical expertise but also ethical frameworks to mitigate risks such as algorithmic bias and data privacy breaches. As pointed out by various experts, regulatory measures are essential to ensure that AI-driven recruitment processes are transparent, fair, and beneficial for both employers and job seekers .

Social Impacts of AI in Hiring

Artificial Intelligence (AI) is increasingly being integrated into hiring processes, offering both promising advancements and substantial challenges. One significant social impact of AI in hiring is the way it can either enhance or hinder diversity in the workplace. When used properly, AI has the potential to remove human biases by focusing purely on skill sets and qualifications. However, there is a risk that AI will perpetuate existing biases if it is fed with biased data, potentially leading to discrimination based on gender, race, or economic background. Such concerns have been highlighted in discussions around AI's role in deepening racial and ethnic inequalities, thereby necessitating rigorous checks to ensure fairness .

Furthermore, the increasing use of AI in hiring has brought about issues related to transparency and accountability. Many candidates are left questioning why they were passed over for a position when AI tools make the hiring decisions. This lack of clarity can erode trust in AI systems and in the organizations that use them. Transparency is crucial for ensuring fairness and for upholding candidates' trust in technological hiring processes .

Socially, the dehumanization of hiring processes due to AI implementation is a growing concern. Automated systems often replace initial interactions traditionally handled by human recruiters, leading to a more sterile and less engaging experience for candidates. This shift could impact candidates' perceptions of companies, potentially deterring talented individuals from pursuing positions where they feel undervalued .

Moreover, while AI tools are proving valuable in efficiently sorting through hundreds of applications, the reliance on algorithms can overlook the multifaceted nature of human experience and intuition. Despite AI's advances, there remains a crucial role for human oversight, particularly when assessing attributes such as emotional intelligence and cultural fit, which are difficult for AI to gauge accurately. The journey toward a balance between AI efficacy and human intuition continues to be pivotal in forming diverse and effective teams.

On the brighter side, AI has the potential to broaden the recruitment reach by effectively sourcing candidates from diverse backgrounds and geographical areas. By doing so, AI may help level the playing field for candidates who might otherwise be overlooked in traditional hiring processes. Still, careful implementation and ongoing monitoring of AI tools are imperative to achieving these benefits without reinforcing systemic biases.

Political Impacts of AI in Hiring

The political ramifications of AI in hiring processes are increasingly drawing attention as the technology's use becomes more pervasive in job recruitment. Governments and regulatory bodies are recognizing the urgent need to address the potential for discrimination and bias inherent in AI systems. For instance, some states have started implementing laws aimed at increasing transparency and accountability in AI-driven hiring practices. These regulatory measures seek to ensure that AI algorithms do not perpetuate existing discriminatory practices and to promote fairness in the hiring process. The growing scrutiny on AI resume screeners highlights a societal demand for regulations that prevent algorithmic bias from influencing hiring decisions [1](https://www.cnn.com/2025/04/08/tech/ai-resume-job-hunters).

As AI becomes more integrated into HR departments, there is a concurrent push for greater political and legislative oversight. This includes calls for standards that ensure AI systems are thoroughly vetted for bias before being deployed in hiring practices. The potential for AI to exacerbate existing social inequalities has prompted discussions among policymakers about the necessity of international cooperation to establish ethical standards applicable across borders [6](https://www.nature.com/articles/s41599-023-02079-x). Such measures are crucial for maintaining public trust in AI technologies and ensuring that these tools contribute positively to societal progress rather than reinforcing inequalities.

Furthermore, the displacement of jobs due to AI automation in hiring is another political concern. With AI taking over tasks traditionally performed by human recruiters, public and political discourse is increasingly focusing on how to support workers who may be displaced as a result. This includes creating robust social safety nets and workforce retraining programs to help affected workers transition into new roles. Consequently, debates are emerging around policies related to job protection and the necessity to equip the workforce with new skills to adapt to an AI-driven job market [2](https://www.linkedin.com/pulse/section-3-economic-political-impacts-artificial-part-job-mohsen-zv4cf).

The international dimension of AI in hiring also underscores the need for coordinated political action. Different jurisdictions are adopting distinct regulatory frameworks, which can lead to a fragmented global landscape and uneven playing fields. This dichotomy could potentially foster a 'race to the bottom,' whereby companies might gravitate towards regions with looser regulations. To prevent such scenarios, political leaders are being urged to engage in dialogue that seeks consensus on international standards and to establish collaborative mechanisms that prevent unethical AI practices in hiring [6](https://www.nature.com/articles/s41599-023-02079-x).

In conclusion, the political impacts of AI in hiring are profound, presenting challenges that require proactive governance and international collaboration. Governments must balance innovation and regulation to harness AI's benefits while mitigating its risks. By focusing on transparency, fairness, and accountability, policymakers can encourage the ethical use of AI, ensuring that it serves as a tool for equitable economic and social development. This will not only bolster public confidence in AI-enhanced recruitment processes but also ensure that advancements in AI contribute positively to societal goals.

Future Directions and Considerations

As the landscape of recruitment continues to shift dramatically with the infusion of artificial intelligence (AI), the future of hiring presents both exciting opportunities and challenging dilemmas. The rapid incorporation of AI tools in the hiring process signifies a technological "arms race," in which employers jostle to leverage the latest innovations to secure top talent more efficiently. However, the scope of AI's impact on hiring practices necessitates a strategic approach to address both the opportunities and pitfalls that accompany these developments. The AI arms race in hiring is not merely about adopting advanced algorithms but also about navigating the ethical, practical, and societal implications of these technologies.

One of the pivotal considerations for the future of AI in hiring is the ethical framework governing its deployment. As companies increasingly utilize AI for tasks ranging from resume screening to candidate assessment, the potential for algorithmic bias remains a critical concern. Bias in AI systems can inadvertently result in discriminatory practices that undermine diversity efforts. Addressing these issues requires an intentional focus on creating algorithms that emphasize inclusivity and fairness. Moreover, transparency in how these technologies function is essential to build trust among job seekers and to ensure that hiring processes are not only effective but also equitable.

In addition to ethical considerations, the integration of AI in hiring should be approached with an eye toward technological and regulatory collaboration. As noted by various experts, there is a pressing need for regulatory frameworks that establish clear standards and guidelines for AI usage in recruitment. These regulations could address issues of data privacy, accuracy, and non-discrimination, thereby fostering an environment where AI can thrive without compromising human rights and dignity. International cooperation on these standards will be crucial to ensuring that all stakeholders, from tech developers to HR professionals, are aligned in their efforts to use AI responsibly.

The role of human oversight in AI-driven hiring processes also cannot be overstated. While AI can facilitate more efficient and objective decision-making, the human element remains indispensable for nuanced evaluations that machines are unable to conduct. Recruiters and HR professionals must be equipped to interpret AI-driven insights and apply critical judgment to make final hiring decisions. This human-AI collaboration ensures that the recruitment process remains grounded in empathy, understanding, and intuition, qualities inherently absent in machine calculations.

Looking forward, innovative solutions and continuous evaluations will be key to navigating the evolving landscape of AI in hiring. As the tools and techniques associated with AI advance, so too must the strategies used by employers to harness these developments positively. This involves regular audits of AI systems to identify and address any biases and inaccuracies and investing in training programs that help HR teams to adeptly manage AI technologies. As the industry grapples with the "AI arms race," companies that balance cutting-edge technology with thoughtful human oversight will likely emerge as leaders in the next generation of hiring.

Conclusion

The introduction of AI into hiring processes heralds a transformative era, promising increased efficiency in recruitment while raising pivotal concerns about fairness and bias. The blend of AI technology offers both positive and adverse impacts on the traditional hiring landscape. On one hand, AI has the potential to streamline operations by automating routine tasks, thereby saving on time and resources. For example, tools like automated resume screeners and AI chatbots can help sift through a massive influx of applications swiftly. On the other hand, these automated tools can perpetuate existing biases, whether intentional or otherwise, if not properly managed. This dual nature of AI in hiring necessitates that companies tread carefully, balancing technological adoption with ethical considerations and due diligence.

The race to integrate AI in hiring is accelerating, with many businesses jumping on the bandwagon in hopes of garnering a competitive edge. However, this rush can lead to overlooked details in implementation, resulting in challenges such as algorithmic biases that inadvertently discriminate against certain candidate demographics. According to some analyses, AI systems have shown to reinforce systemic biases present in historical hiring data, often filtering out deserving candidates who don't fit traditional profiles. Therefore, developing AI systems with built-in bias mitigation techniques and regular auditing is crucial to achieving more equitable outcomes.

Additionally, the AI revolution in hiring brings forward certain ethical dilemmas that extend beyond the mere scope of efficiency and fairness. The impersonal nature of AI can diminish the human aspect of hiring, making candidates feel less valued and reducing the rich interpersonal elements that a human touch can provide. It's imperative, then, for organizations to maintain a balanced approach that still emphasizes human oversight and interaction where it genuinely adds value—for instance, in conducting interviews and making final hiring decisions. This approach ensures that AI acts as a supportive tool rather than a wholesale replacement for human judgment.

Looking ahead, it's becoming increasingly clear that AI’s role in hiring will need to be carefully regulated to prevent negative societal impacts. A prudent way forward involves establishing robust guidelines and regulatory frameworks that govern the development and deployment of AI in the HR sector. Steps like mandating transparency in AI algorithms and ensuring companies provide explanations for their AI-driven decisions could help uphold trust and accountability within the industry. As companies work towards these goals, the call for collaboration between tech developers, HR professionals, and policymakers becomes ever more pronounced, to seamlessly integrate AI and human judgment in recruitment processes.