When Bots Run the Web
Bot Takeover? Automated Traffic Surpasses Humans Online
Last updated:

Edited By
Mackenzie Ferguson
AI Tools Researcher & Implementation Consultant
In 2024, bots officially took over the internet, accounting for 51% of all web traffic. Among them, 37% are menacing 'bad bots,' utilizing AI and Large Language Models to wreak havoc across various sectors. From disrupting airlines with 'seat spinning' to scalping retailers, these bots pose a growing threat. Businesses are urged to bolster their defenses with multifactor authentication and real-time detection, while individuals must remain vigilant against too-good-to-be-true deals.
Introduction to the Rise of Bot Traffic
In recent years, the phenomenon of bot traffic has undergone a significant transformation, marking a pivotal shift in the landscape of internet usage. By 2024, reports indicated that bot traffic had overtaken human activity online, comprising a staggering 51% of all web traffic. This landmark event not only underscores the growing automation of web interactions but also highlights an escalating challenge posed by these non-human entities. A significant portion of this traffic, approximately 37%, is deemed malicious. These malicious bots, often driven by sophisticated AI and Large Language Models, are employed in a myriad of harmful activities, including data scraping, payment fraud, and Distributed Denial of Service (DDoS) attacks. Their impact is broad, affecting multiple industries but most prominently the travel sector, where tactics like "seat spinning" disrupt airline operations, as well as the retail sector, which faces threats such as scalping and credential stuffing.
The Malicious Intent Behind Bot Traffic
In recent years, the rise of bot traffic on the internet has surged, surpassing human interactions online and making up 51% of all web traffic by 2024. This rapid growth in automated online activity is not only significant in terms of volume but also in the intent behind it. A substantial 37% of this bot traffic is deemed malicious, driven by advancements in AI and Large Language Models that enable these bots to perform sophisticated operations with harmful intentions. Such automated programs are increasingly used for nefarious purposes including data scraping, where they extract user data without consent, and orchestrating payment fraud which puts consumers and businesses alike at risk [source].
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A key area of concern is the impact of these malicious bots on various industries, particularly the retail and travel sectors. In retail, bots engage in scalping—automatically purchasing large volumes of desirables items during sales, thus denying real customers access, and creating artificial scarcity. They are also involved in credential stuffing attacks, where bots use stolen usernames and passwords to gain unauthorized access to online accounts [source]. For the travel industry, a notable tactic is "seat spinning," where bots simulate booking airline seats without paying for them, thereby reducing availability and driving up prices, leading to potential chaos in airline operations [source].
These attacks not only have economic repercussions but also extend to broader societal and political domains. Malicious bots are implicated in spreading misinformation, influencing public sentiment, and even undermining democratic processes by manipulating election outcomes. Their ability to generate and disseminate fake content via AI tools poses a serious threat to political integrity and social trust [source]. As a consequence, global entities are challenged to adapt swiftly, implementing comprehensive security strategies like multifactor authentication and real-time bot monitoring solutions to curb these threats.
Looking ahead, the challenge lies in dealing with the ever-evolving capabilities of AI-powered bots. As technology further progresses, these bots become more adept at imitating human behavior, raising the stakes for detection and prevention measures. Organizations are urged to fortify their cybersecurity frameworks to anticipate and resist future bot-driven disruptions. Furthermore, the imperative for public awareness and education cannot be overstated, as individuals must become informed about the potential pitfalls associated with internet scams and misinformation campaigns, ensuring they navigate the digital landscape wisely [source].
Impact on the Travel and Retail Sectors
The rise of bot traffic, now accounting for over half of all web activity, has particularly impacted the travel industry. Airlines, for example, struggle against malicious bots that engage in 'seat spinning.' This tactic involves bots reserving flight seats without completing the purchase, thereby causing artificial scarcity and pushing up ticket prices. Such disruptions not only lead to financial losses for airlines but inconvenience genuine customers looking to book travel. The prevalence of malicious bots requires airlines to invest heavily in advanced security measures like multifactor authentication and real-time bot detection systems to mitigate these disruptions.
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Retailers, too, face a distinct set of challenges brought on by sophisticated bot activities. Malicious bots frequently engage in activities like scalping, where bots purchase limited edition items or flash sales items, leaving genuine customers empty-handed and retailers grappling with customer dissatisfaction. These bots also participate in credential stuffing attacks to illegally access customer accounts, resulting in potential data breaches and financial fraud. Retailers must now adopt stringent cybersecurity protocols and invest in advanced bot management systems to safeguard both their business interests and their customers' data. Not only does this process increase operational costs, but it also necessitates continuous technological adaptation in an ever-evolving cyber-threat landscape.
Protective Measures for Businesses
In the face of rising threats from malicious bot traffic, businesses must adopt comprehensive protective measures to safeguard their operations . Implementing multifactor authentication is one of the most effective strategies. This security measure requires users to provide two or more verification factors to gain access to a company's systems, thereby reducing the risk of unauthorized access from bots that have obtained login credentials through illicit methods like credential stuffing .
Additionally, real-time bot detection systems are crucial in identifying and mitigating bot attacks as they occur . These systems employ advanced machine learning algorithms to differentiate between human and bot traffic by analyzing patterns, behavior, and other tell-tale signs of bot activity . This allows businesses to proactively block harmful bots before they can cause significant damage, such as conducting DDoS attacks or scraping sensitive information.
Moreover, as bots increasingly target sectors like travel and retail, businesses in these industries particularly need to invest in specialized bot management solutions . By deploying tools that can specifically handle challenges like "seat spinning" or online ticketing issues, these businesses can maintain operational integrity and customer satisfaction. Ensuring APIs are secure and protected from unauthorized access is another essential step, as highlighted by cybersecurity experts who emphasize the vulnerability of these endpoints in the fight against sophisticated AI-driven bot threats .
User Awareness and Precautionary Measures
In an era where technology and automation dominate many aspects of daily life, it is crucial for users to be proactive in recognizing and defending against potential cyber threats, especially those posed by malicious bot traffic. China Daily reports that malicious bots now account for a substantial 37% of all bot activity, engaging in activities such as data scraping and DDoS attacks, which highlight the need for increased user awareness and precautionary measures.
Consumers need to be vigilant about the deals they encounter online. Many scams offer deals that appear too good to be true, often used as bait to capture sensitive personal information or initiate phishing attacks. Simple security practices, such as using strong, unique passwords and enabling multifactor authentication, can greatly enhance an individual's defense against these threats. The article from China Daily underscores such advice, stressing the importance of skepticism and caution in navigating the web.
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Education plays a vital role in combating the impact of AI-driven bots. Users should be informed about the various tactics employed by these bots, such as seat spinning in the travel sector, which manipulates ticket availability, potentially driving up prices. By understanding these threats, users can make more informed decisions and take proactive steps to protect themselves and their data. As highlighted in China Daily, knowledge is a key component of self-defense in the digital age.
Aligning with expert recommendations, such as those from Tim Chang and Nanhi Singh, underscores the importance of adopting robust cybersecurity measures—both at organizational and individual levels. Businesses are urged to invest in advanced bot detection tools and comprehensive security management strategies. Similarly, individuals should stay informed about the evolving cyber threats that leverage AI to enhance their methods, as emphasized in insights from China Daily.
Connected AI-Driven Threats
The landscape of online threats has evolved dramatically with the advent of AI-driven technologies. In 2024, bot traffic overtook human traffic, making up 51% of all web activities, with a significant portion being malicious in nature, as outlined by the China Daily article. These AI-driven threats utilize Large Language Models to carry out tasks such as data scraping, credential stuffing, and DDoS attacks, significantly challenging the security frameworks businesses have put in place.
Among the sectors most impacted by AI-driven bots is the travel industry, where tactics like 'seat spinning' are employed to manipulate flight bookings and disrupt operations. This form of attack inflates ticket prices and causes operational inefficiencies for airlines, as highlighted in the same source. Similarly, retailers are not spared, facing threats like scalping, where bots purchase high-demand items only to resell them at inflated prices, creating supply issues and financial losses.
The societal impact is profound as well. AI-driven bots are adept at spreading disinformation and propaganda, threatening social cohesion and undermining public trust in institutions. Companies and individuals are advised to employ multi-factor authentication and advanced bot detection systems to counter these threats, as recommended in various expert opinions .
Moreover, AI-driven threats extend into the realm of cybersecurity, where bots enhance the sophistication of phishing attacks by creating more personalized and convincing emails, leading to unauthorized access and data breaches. Reports on the growing use of AI in such malicious activities point to the urgency for businesses to bolster their defenses with comprehensive security solutions.
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The implications of AI-powered bots are not only technological but also economic and political. Economically, businesses face the burden of implementing robust security measures to protect against bot-driven fraud and disruptions, which adds to operational costs. Politically, bots can manipulate public opinion and interfere with democratic processes, raising concerns about electoral integrity and the spread of misinformation.
As AI technologies continue to advance, the potential for more sophisticated threats grows, making it imperative for stakeholders to remain vigilant and proactive. The integration of AI in malicious activities underscores the need for ongoing investment in cybersecurity and regulatory measures to safeguard the digital ecosystem from evolving threats.
Expert Insights on Bot Threat Mitigation
In the rapidly evolving landscape of cybersecurity, the impact of bot traffic—particularly malicious bots—has become a pressing concern for experts. With bots now accounting for over half of all web traffic, the digital ecosystem is under siege by these automated threats. According to a detailed article on the subject, a staggering 37% of bot traffic is of malicious intent, often orchestrated by artificial intelligence and large language models (source). These bots are not only a nuisance but also a menace, responsible for data scraping, payment fraud, and severe disruptions like DDoS attacks.
To effectively mitigate the threat posed by bad bots, experts advise businesses across all sectors to adopt advanced security measures. Key strategies include implementing multifactor authentication, deploying real-time bot detection tools, and investing in rigorous training for cybersecurity personnel to recognize and respond to bot-driven threats (source). Furthermore, it's crucial for organizations to stay informed about the latest bot threats and adapt their defenses accordingly. Specialists like Tim Chang, General Manager of Application Security at Thales, highlight the importance of a proactive approach using cutting-edge bot detection technologies and comprehensive cybersecurity management systems.
The travel sector, notably airlines, and retailers face formidable challenges from bots—particularly through tactics like "seat spinning" and scalping, which can severely disrupt operations and affect pricing (source). Industry experts recommend bolstering defenses by integrating API security measures, given the increasing use of APIs by malicious bots to exploit vulnerabilities. The advice from professionals like Nanhi Singh of Imperva stresses the necessity for robust bot management tools to safeguard customer data and maintain business continuity.
Future Economic Implications of Bot Traffic
The proliferation of bot traffic and its eventual dominance over human web traffic marks a significant milestone with far-reaching economic repercussions. The increase in bot-driven activities, particularly those that are malicious in nature, such as data scraping, payment fraud, and DDoS attacks, are expected to impose substantial financial burdens on businesses. As reported, these bots are not only operating with unprecedented volume but are also becoming increasingly sophisticated, thanks to advancements in AI and Large Language Models. This trend hints at a future where businesses might find themselves embroiled in a constant and costly battle to secure their digital assets against automated threats.
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One critical area of concern in the economic landscape affected by bot traffic is the airline industry. Airlines are particularly vulnerable to "seat spinning," where malicious bots falsely reserve seats, thus skewing inventory and potentially inflating ticket prices. As highlighted in recent discussions, this type of disruption could result in significant revenue losses and operational challenges, forcing airlines to invest heavily in mitigation technologies. Other sectors, such as retail, are also impacted by bots that drive scalping and credential stuffing, compounding the economic challenges faced by businesses across the board.
The economic implications of bot traffic extend to the resources required to counteract the threat. Businesses are compelled to allocate significant budgets for the implementation of advanced security measures like multifactor authentication and real-time bot detection systems. According to experts, such as Tim Chang of Thales, this need underscores a shift towards more robust cybersecurity frameworks to protect against AI-enhanced threats. As firms ramp up their defense mechanisms, outlined in various reports, the financial impact is twofold: direct costs associated with these technologies, and the indirect costs stemming from the potential damage of successful attacks.
Social Consequences of Bots
The social consequences of bots, particularly malicious ones, extend beyond economic disruptions and encompass significant societal concerns. One of the primary impacts is the erosion of trust in online interactions, as bots have been increasingly used to disseminate misinformation and propaganda . This deliberate spread of false information can manipulate public opinion and influence social and political dynamics, ultimately destabilizing societal cohesion as more individuals encounter and potentially believe in distorted realities.
Furthermore, the prevalence of bots in fraudulent schemes and scams can lead to financial and emotional distress among individuals . These experiences undermine confidence in online platforms and transactions, pushing individuals away from online engagements and contributing to a climate of distrust. As bots continue to automate harmful behaviors, such as online harassment and the spread of hate speech, they further create toxic online environments which can have broader implications on mental health and well-being.
The manipulation of social media by bots to sway public opinion is particularly concerning, as it can lead to significant disruptions in political processes. Bots can be deployed to amplify certain narratives, drown out legitimate discourse, or even interfere with electoral outcomes . These actions threaten the integrity of democratic processes, as they introduce bias and falsehoods into areas that require fair and transparent engagement. The need for stringent measures to counteract these influences is imperative for maintaining democratic integrity.
In addressing the social consequences of bots, there is a crucial need for increased awareness and education among the public and policymakers alike. Understanding the capabilities and potential misuses of AI-driven bots is essential for developing effective strategies to mitigate their negative effects. This includes implementing robust security measures, promoting digital literacy, and fostering a more resilient digital ecosystem that can withstand and adapt to these evolving threats . By doing so, society can better safeguard itself against the pervasive influence of malicious bots and ensure a healthier, more trustworthy digital future.
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Political Risks Posed by Malicious Bots
Malicious bots pose a significant threat to political processes and the integrity of democratic institutions. As these bots become increasingly sophisticated, they are more capable of influencing public opinion through the dissemination of disinformation and fake news. These digital agents can interfere with elections by manipulating narratives on social media platforms, potentially swaying voter perceptions and decisions. This manipulation not only threatens the outcomes of elections but also undermines the public's trust in democratic systems and institutions. When voters begin to doubt the legitimacy of their political system, the very foundation of democracy is at risk [1](https://www.chinadaily.com.cn/a/202505/27/WS683529aca310a04af22c1bed.html).
Moreover, AI-driven bots are capable of spreading disinformation at an unprecedented scale and speed. This capability poses a direct challenge to maintaining informed electorates, as these bots can drown out legitimate news with fabricated stories designed to confuse or manipulate public understanding. Such activities can result in a misinformed public, thereby affecting rational decision-making in both civic and political contexts [1](https://www.chinadaily.com.cn/a/202505/27/WS683529aca310a04af22c1bed.html).
In addition to influencing public opinion, malicious bots can also directly attack the infrastructure of democratic processes. For instance, bot-driven Distributed Denial of Service (DDoS) attacks can target voting systems, thereby causing disruptions during critical electoral processes. This capability further raises concerns over the security and resilience of electoral infrastructures. By undermining confidence in the electoral process, these attacks threaten to destabilize governments and incite political unrest [5](https://www.cloudflare.com/learning/ddos/what-is-a-ddos-attack/).
The political ramifications of bot interference are severe, as they may lead to the rise of populism and the erosion of democratic norms. When coupled with the rapid dissemination of misleading content, such interference can foment division and encourage extremist viewpoints, eroding traditional political structures and fostering environments where misinformation thrives. The challenge of regulating such malicious activity while upholding freedom of expression presents a critical dilemma for governments worldwide [2](https://www.brookings.edu/articles/how-to-fight-ai-enabled-disinformation/).
Ultimately, the political risks posed by malicious bots are vast, requiring governments and organizations to adopt comprehensive cybersecurity measures and protocols. This includes the deployment of advanced bot detection technologies and rigorous policy-making to safeguard the democratic process. In the absence of robust measures and international cooperation, the potential for bots to disrupt political stability and democratic governance remains a profoundly concerning prospect [1](https://www.chinadaily.com.cn/a/202505/27/WS683529aca310a04af22c1bed.html).
Looking Ahead: Addressing the Bot Challenge
As we look to the future, tackling the bot challenge effectively requires a comprehensive and innovative approach, given the vast and complex nature of the issue. The rise of bot traffic, especially its malicious kind, underscores an urgent need for businesses and governments alike to adopt advanced security measures. According to a recent report in China Daily, bot traffic exceeded human traffic in 2024, with a significant portion engaged in malicious activities such as data scraping and DDoS attacks . This escalation poses a formidable challenge and necessitates a multi-layered defense strategy.
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Implementing robust security protocols, like multifactor authentication and real-time bot detection, is crucial for mitigating the impact of these sophisticated threats. The current trajectory suggests that as bots become more advanced, leveraging AI to mimic human behavior, it will become increasingly difficult to distinguish between benign and malicious entities. These bots are capable of performing complex tasks, such as "seat spinning" in the airline industry, which wreaks havoc by artificially limiting supply and inflating prices . Addressing these challenges requires innovative solutions and a commitment to continuous evolution in cybersecurity measures.
Moreover, the collaboration between businesses, cybersecurity experts, and regulatory bodies is essential to develop frameworks that can effectively counteract the threats posed by malicious bots. Expert opinions, such as those from Tim Chang at Thales, emphasize the need for advanced bot detection and comprehensive cybersecurity management to combat the increasing sophistication of AI-driven bots . As these technologies continue to evolve, maintaining vigilance and adapting security measures will be critical in safeguarding against potential financial and reputational damage.
On an individual level, users must be educated about the risks associated with bot traffic and encouraged to protect themselves through secure online behavior. This includes being wary of deals that appear too good to be true and practicing good cyber hygiene, like using unique passwords and not engaging with suspicious content online. By fostering a culture of awareness and proactivity, the broader online community can play a crucial role in reducing the vulnerability of systems to bot attacks .