Autoplay Just Got Smarter
Max Unleashes AI-Powered Video Previews: Will It Revolutionize Streaming or Annoy Users?
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Edited By
Mackenzie Ferguson
AI Tools Researcher & Implementation Consultant
The streaming platform Max, previously known as HBO Max, has begun rolling out AI-driven autoplaying video previews to help users discover content. While designed to enhance the viewing experience, public reaction has been mixed, focusing on both user autonomy and content discovery.
Introduction to Max's New AI-Driven Video Previews
Max, previously known as HBO Max, is launching an innovative approach to enhancing user engagement on its platform by introducing AI-driven video previews. This new feature allows users to view autoplaying previews of shows and movies simply by hovering over them, offering a sneak peek into content before committing to watching. The automation process is powered by advanced AI technology that selects notable scenes, streamlining what has traditionally been a labor-intensive manual task. The goal is to attract viewers' attention quickly and enhance their browsing experience by showcasing the most compelling parts of a show or movie.
As streaming services continue to evolve, Max's use of artificial intelligence for curating video previews marks a significant step forward in optimizing content discovery. By implementing AI, Max aims to reduce the manual effort involved in crafting previews, thereby increasing the efficiency and effectiveness of content presentation. This approach not only saves time but also leverages technology to maintain a high standard of curation. The preview feature is designed to seamlessly integrate into the user's browsing experience, with the flexibility to disable autoplay options ensuring that individual preferences are respected. The rollout of these AI-powered previews is expected in the coming weeks, setting a new standard in how streaming platforms can utilize technology for user engagement.
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The move towards AI-enhanced previews is part of a broader strategy by Warner Bros. Discovery to fortify its streaming service's position in a competitive market. Following a recent interface update in January, which restructured the platform's navigation, the introduction of these video previews is the latest in a series of upgrades aimed at redefining the user experience. These initiatives are a precursor to the brand's return to the HBO Max name later this summer, a decision driven by the desire to capitalize on the HBO brand's established reputation and audience loyalty. The combination of technological enhancement and strategic branding is indicative of Max's commitment to staying at the forefront of the streaming industry.
One of the pivotal aspects of Max's new feature is the ability for users to choose whether to engage with these autoplaying previews. With options to disable either audio or video playback, Max prioritizes user autonomy, similar to the controls offered by leading platforms like Netflix. This feature addresses a common concern among users who prefer more control over their viewing experience. By providing the ability to tailor autoplay settings, Max enhances user satisfaction and minimizes potential frustration associated with unwanted content. This adaptability highlights Max's sensitivity to user feedback and its commitment to refining its service in alignment with viewer preferences.
The Role of AI in Max's Preview Curation
Artificial intelligence (AI) is increasingly becoming a cornerstone in the technological evolution of streaming services, and Max is no exception. Integrating AI into its video preview curation system highlights Max's commitment to enhancing viewer engagement by automating complex tasks. By employing AI, Max can efficiently sift through a vast library of content to select key scenes that are likely to grab viewer attention. This approach not only saves significant manual effort but also aims to optimize the viewer experience by presenting content in a more captivating manner. According to Warner Bros. Discovery's CTO, Avi Saxena, this technological shift is designed to identify crucial moments from the extensive catalog, reducing the burden on human curators [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
The role of AI in curating video previews for Max extends beyond mere convenience; it represents a strategic pivot towards more personalized content delivery. By understanding user preferences and viewing habits, AI algorithms can tailor content suggestions, enhancing the overall viewing experience. The introduction of AI does not solely focus on efficiency but also on refining the engagement model. As the system learns which scenes resonate with audiences, it can fine-tune selections to better match user interests, potentially increasing viewer retention and satisfaction. This forward-thinking strategy not only aligns with existing market trends but also positions Max as an innovator in the competitive streaming landscape [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
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Max's innovative use of AI in preview curation is part of a broader trend of technological integration within the entertainment industry. This integration reflects a shift towards data-driven decision-making processes, where AI can quickly analyze viewer data and content metadata to create snippets that are both contextually relevant and engaging. The move towards AI-powered previews is expected to be fully rolled out within weeks, marking a significant step in Max's continuous development towards a more cohesive and intuitive user interface. The choice to employ AI for such tasks underscores the brand's commitment to leveraging technology to stay ahead in the ever-evolving digital streaming world [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
While AI serves an integral role in the efficient curation of video previews, it is essential to recognize the collaborative effort required, as Max's team retains responsibility for the final selection of clips used. This synergy between AI and human oversight ensures that the technological capabilities are balanced with creative judgment, providing content that remains aligned with the company's brand values and audience expectations. Users retain the control to disable video or audio autoplay, thereby maintaining a level of personal choice amidst these advancements. This dual approach acknowledges the importance of empowering users, while also introducing novel features to drive engagement [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
This strategic deployment of AI not only sets a precedent within Max but also contributes to broader industry conversations about the role of technology in media consumption. As AI continues to refine the way previews are generated and presented, it challenges traditional methods of content promotion, pushing the boundaries of how media companies interact with their audiences. Max's AI initiative could potentially influence other streaming platforms to consider similar integrations, fostering an environment where user experience is dynamically tailored and constantly improved through technological advancement [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
Rolling Out Autoplaying Video Previews
Finally, the rollout of autoplaying previews is intricately linked with Max's upcoming rebranding to HBO Max. As described in the comprehensive coverage by The Verge, this rebranding aims to capitalize on the established trust and brand identity associated with HBO, potentially enhancing user loyalty and market presence. This strategic decision underscores a recognition of the value inherent in the HBO brand, which has long been synonymous with quality entertainment. By syncing these developments, Max positions itself to bolster its brand strength and user engagement concurrently, aligning product innovations with broader corporate branding strategies. The synergy between technological and branding advancements hopes to secure Max's competitive edge in the evolving streaming ecosystem.
User Control Over Autoplay Features
Max, the streaming service previously known as HBO Max, is putting more control into the hands of its users with respect to its new autoplay features. Autoplay, a feature that allows video previews to automatically play as users scroll or hover over them, is now influenced by AI technology. This development aims to provide users with a seamless and engaging browsing experience [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). Recognizing that users have diverse preferences, Max ensures that individuals have the power to disable either the audio or video playback of these previews, much like the feature offered by Netflix.
While some users enjoy the convenience of autoplay, others find it intrusive. Thus, Max's decision to give users the option to control autoplay settings aligns with a growing demand for personalized viewing experiences. By allowing users to disable autoplay, the platform caters not only to user preference for silence or discretion but also to those who prefer exploring content at their own pace. This user-centric approach underscores Max's commitment to flexibility and customization, facilitating a more tailored viewing experience.
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In the broader context of streaming services, control over autoplay features is becoming increasingly significant. Research conducted by the University of Chicago highlights how autoplay can inadvertently increase viewing time, sometimes at the expense of user control and satisfaction [University of Chicago](https://cs.uchicago.edu/news/the-hidden-cost-of-netflixs-autoplay-a-study-on-viewing-patterns-and-user-control/). By adopting a strategy that includes user control over autoplay, Max distinguishes itself in a competitive market, acknowledging concerns about passive consumption and enhancing user agency.
The option to manage autoplay also reflects Max's strategic decisions following its January 2025 interface update, which moved key navigation tools to a new position. This update aimed at aligning its user interface with user preferences, perhaps in anticipation of integrating further controls like these [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). As Max prepares for its rebranding back to HBO Max, maintaining clear communication and user-centric features will likely be pivotal in reinforcing its brand identity amidst these changes.
Comparing Max's Strategy with Other Streaming Services
Max's innovative use of AI for autoplaying video previews marks a distinct strategy within the realm of streaming services. By employing AI to select standout scenes, Max seeks to enhance user engagement right from the point of content preview. This approach aligns with a growing trend among streaming platforms to leverage AI for personalized user experiences. However, Max's strategy differentiates itself by focusing not just on personalization, but on editorial quality as well. According to The Verge, the final clips used in these previews are curated by a team to ensure relevance and quality, setting Max apart from other services that primarily rely on algorithm-driven displays.
Comparatively, Netflix has been a frontrunner in using autoplay features to boost user viewing time and ease content discovery, as highlighted in a University of Chicago study. Netflix's autoplay feature, however, has been critiqued for reducing user control, which Max attempts to address by allowing users to disable the autoplay feature, as reported by The Verge. This feature provides a balance between AI-driven content suggestions and user autonomy, potentially giving Max a unique edge in user satisfaction and engagement.
Another critical aspect of Max's strategy is its sensitivity to user interface and brand perception. Max's January 2025 interface update shifted menu navigation in a way that's contrary to Netflix's redesign, which moves options to the top menu bar. This highlights a nuanced competition beyond content, where Max aims to create an intuitive user experience. Moreover, the scheduled return to the HBO Max brand reflects a strategic decision to leverage established brand equity for market recognition, as discussed in The Hollywood Reporter.
Streaming services like Disney+, Amazon Prime, and Hulu have also ventured into using video previews, but Max's methodical approach of combining AI with human oversight could position it as a leader in catering previews that resonate well with viewers. This strategy of blending technology with human creativity could potentially result in more compelling content promotion, leading to higher user engagement compared with its peers.
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Rebranding and Interface Changes: A Timeline
The metamorphosis of Max from HBO Max and the interface transformations accompanying it marks a fascinating timeline in the service's evolution, interwoven with its latest technological adoption. Initially launching as HBO Max, the brand carried the legacy of HBO, well-known for offering high-caliber content. However, as the streaming landscape became increasingly competitive, a decision was made to streamline the brand to just ‘Max’ [1](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). The motive was to provide a fresh identity that encapsulated a broader spectrum of entertainment, moving beyond HBO's premium drama to include a diversified range of genres.
The transition wasn't just superficial. In January 2025, a pivotal interface overhaul was introduced, moving the main menu bar from the top to the left side of the screen, reportedly to improve navigation and user interaction [1](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). This change aimed to modernize the viewer experience, aligning with user interface trends that prioritize ease of access and discovery of new content. Yet, like all significant changes, this too sparked mixed reactions. While some users appreciated the ease of navigation that came with the redesigned interface, others found it somewhat disorienting, highlighting the subjective nature of user experience.
Adding to these dramatic reconfigurations, the announcement of the rebranding back to HBO Max further illustrates the brand's ongoing struggle to find its identity amidst shifting viewer expectations and corporate strategies [1](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). Scheduled for the summer, this reversion capitalizes on the proven strength of the HBO name, likely aimed at rekindling the brand loyalty that may have waned during the transition to Max. Despite its logical appeal, this frequent back-and-forth has been perceived by some as a source of brand instability, giving rise to mixed public sentiments and a slew of internet memes, as reflected through humorous social media interactions and commentary.
Moreover, the integration of AI-driven video previews forms a crucial part of Max's reinvigorated platform strategy. By leveraging artificial intelligence, Max hopes to streamline content discovery, offering users previews that highlight key scenes automatically curated from a vast library of shows and movies [1](https://www.theverge.com/news/688313/max-video-previews-autoplay-update). This feature rollout represents another innovative leap, targeting increased user engagement by simplifying the decision-making process for viewers. Users have the option to disable autoplay, catering to varying preferences and mimicking similar features on platforms like Netflix, thereby ensuring that Max aligns with contemporary user demands.
The amalgamation of interface changes and brand repositioning, along with AI advancements, paints a comprehensive picture of Max’s roadmap. These changes signify more than a name or feature update; they encapsulate the service's enduring quest to refine user experience and maintain its edge in a highly competitive streaming market. Warner Bros. Discovery clearly envisions these steps as vital in sustaining Max's relevance and appeal, though the effectiveness of such strategic decisions is contingent upon user reception and technological efficiency [1](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
Economic Implications for Warner Bros. Discovery
The economic implications for Warner Bros. Discovery (WBD) in implementing AI-powered preview selections through its streaming platform Max are significant, given the dual potential for enhancing viewership and impacting revenue streams. By utilizing AI to curate standout scenes for video previews, Max aims to entice users, boosting both engagement and subscription renewals. Such a strategy is built on the premise that better content discovery through automated suggestions will resonate well with users, potentially increasing loyalty and reducing churn [The Verge](https://www.theverge.com/news/688313/max-video-previews-autoplay-update).
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However, the financial ramifications of this AI initiative are not straightforward. The technology's success hinges on the AI's ability to accurately identify scenes that meaningfully capture audience interest without alienating viewers with irrelevant or overused content. If successful, this could offset costs associated with AI development and support, while failures might lead to increased customer service loads and subsequent dissatisfaction, thereby straining WBD's already precarious financial standing as highlighted by concerns over their debt burden [AINVEST](https://www.ainvest.com/news/warner-bros-discovery-cautionary-tale-overextension-overvaluation-2506/).
Furthermore, Max's integration of AI-curated videos could redefine the economics of WBD by carving out new opportunities for targeted advertising and strategic partnerships, particularly if the platform can leverage data-driven insights into user behavior. Yet, as the streaming landscape becomes increasingly competitive with companies adopting similar technology-driven strategies, the likelihood of seeing a measurable financial uptick from these innovations remains uncertain. WBD's approach to balancing innovation with fiscal responsibility will be crucial in mitigating risks posed by their substantial debt and ongoing commitments to content production and acquisition [Hollywood Reporter](https://www.hollywoodreporter.com/business/business-news/hbo-max-brand-explained-hbo-much-value-wbd-spain-executive-1236292865/).
Social Impact on User Experience and Viewing Habits
In recent years, the integration of social features and AI techniques has significantly influenced user experience and viewing habits on streaming platforms. For services like Max, formerly known as HBO Max, these elements are reshaping how users interact with content. The introduction of AI-powered video previews is a prime example of this trend. This feature aims to enhance user experience by automatically playing select scenes when a user hovers over a title. By presenting curated clips, Max intends to simplify the content discovery process, a crucial factor considering the vast libraries these platforms offer. Such advancements, driven by AI, promise to reduce the decision-making burden on users, thereby increasing content consumption .
However, this shift also raises questions about user agency and the potential for passive consumption. As studies on similar features by other streaming giants like Netflix suggest, autoplay elements can both positively and negatively affect viewing habits. While they may encourage users to engage with new content they might otherwise overlook, they can also lead to decreased personal choice in content selection. Consequently, this fosters a more passive consumption pattern, where decisions are subtly influenced by automated suggestions rather than user initiative .
Moreover, the ability to toggle these autoplay features off plays a critical role in maintaining user control over their viewing experience. Platforms must balance innovative features with user friendliness, as failing to provide adequate customization options can lead to dissatisfaction and attrition. This balance is crucial for maintaining a competitive edge in the rapidly evolving streaming landscape, where user experience is paramount .
The long-term impact of such features on user satisfaction and engagement is yet to be fully understood. Max’s approach reflects a broader industry trend toward leveraging AI to refine content delivery, yet it underscores the need for careful implementation. Ensuring that autoplay previews truly represent the diverse scope of available content without bias is vital. This necessitates transparency in algorithmic methodologies to prevent unwarranted content favoring based on skewed data sets .
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In conclusion, the social impact of AI and autoplay features on user viewing habits is multifaceted, combining elements of convenience, control, and content engagement. As Max navigates these waters with its upcoming rebranding and interface updates, the challenge lies in harnessing technology to enhance user experience while respecting user autonomy and diverse content representation. These elements will likely play a critical role in the service's ability to retain and grow its subscriber base in a market where user engagement strategies are continually evolving .
Ethical and Regulatory Considerations with AI
The deployment of AI in content curation, such as Max's introduction of AI-driven autoplay previews, is fraught with ethical dilemmas. A critical area of concern is the representational bias inherent in the algorithmic selection of video previews. AI systems, reliant on existing datasets, may inadvertently reinforce pre-existing biases, leading to overrepresentation of certain genres or demographics while marginalizing others. This issue highlights the necessity for algorithmic fairness, necessitating rigorous auditing and adjustment to ensure diverse and equitable content representation. Failure to address these biases could perpetuate stereotypes, influencing user perception in ways that may not reflect the platform's broader content offerings. Further exploration on this topic can be found in the University of Chicago's study on Netflix's autoplay.
Beyond representation, the use of AI for autoplaying previews raises questions of consumer autonomy and potential manipulation. Autoplaying content can subtly guide user behavior, potentially guiding them towards specific choices without explicit consent. This is particularly evident with features that limit users' ability to actively seek out content, instead nudging them towards pre-selected options. Such practices can be seen as a form of soft manipulation, emphasizing the need for transparency in AI operations. The ability of users to disable these features, as seen with Max, is a step towards preserving user autonomy, allowing individuals to retain control over their viewing preferences. The balance between innovation and user control remains a delicate one, demanding ongoing dialogue between developers, users, and regulators to ensure ethical standards are upheld.
Regulatory scrutiny is increasingly significant in the context of AI implementations on digital platforms. As more companies integrate AI systems, transparency and accountability in their design and deployment have never been more critical. Regulatory bodies are keenly aware of the potential for misuses of AI technologies, and the autoplaying of content without clear consent could draw regulatory attention as a form of manipulative practice. Ensuring compliance with existing data privacy and consumer protection laws is essential. These considerations must be prioritized by companies like Warner Bros. Discovery, not only to avoid legal repercussions but also to foster trust among users. For an in-depth understanding of user protection concerns related to autoplay features, refer to the related study on Netflix's autoplay.
Final Thoughts on Max's Strategic Direction
Max's strategic direction reflects a calculated effort to revamp its platform and elevate user experience through advanced technology. The introduction of AI-powered video previews stands at the forefront of this initiative, aiming to streamline content discovery and captivate users with engaging visuals. This move, detailed in a recent report, highlights Max's commitment to leveraging cutting-edge technology to refine its content presentation. By automating the selection of preview scenes, Max not only reduces the labor involved in manual curation but also aspires to offer a more dynamic and informative browsing experience.
Moreover, the strategic reversion of the platform's name to HBO Max signifies Warner Bros. Discovery's intent to reinforce the brand's established reputation and heritage, a decision covered by various industry insiders like The Hollywood Reporter. This rebranding is seen as a crucial step in aligning with customer expectations and enhancing the service's appeal in an increasingly competitive streaming market.
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Despite these advancements, Max is not without its challenges. The response to the autoplay function has been mixed, as noted in public reactions compiled by sources like Y Combinator. While some users appreciate the ease of use and the ability to disable autoplay audio, others express concerns over privacy and autonomy. This suggests that Max must continue to balance innovation with user control to maintain its subscriber base and brand loyalty.
Looking at broader implications, the economic impact of these changes on Warner Bros. Discovery could be significant. As detailed in a recent analysis, the financial success of the AI feature, intended to boost viewer engagement, will largely depend on the technology's efficacy and the subsequent market response. Additionally, the ongoing financial strain and debt of the parent company necessitate a cautious yet bold approach in rolling out such innovations.
Socially, the integration of AI in content selection may alter how viewers interact with the platform. Studies, such as one conducted by the University of Chicago, have shown that similar features on competing platforms can significantly influence viewing habits, sometimes reducing consumer choice. Therefore, Max's strategies will need to constantly evolve to address users' demands for personalized yet respectful viewing experiences.
In summation, as Max navigates through these transformative times, the platform's success hinges on its ability to intricately balance technological innovation with user satisfaction and market dynamics. By deliberately enhancing its brand and technological infrastructure while addressing the multifaceted impacts of its strategic decisions, Max is poised to redefine its trajectory in the streaming industry landscape.