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The Price of Saying 'Please' and 'Thank You'

Politeness Comes at a Price: The Costly Reality of ChatGPT Manners

Last updated:

Mackenzie Ferguson

Edited By

Mackenzie Ferguson

AI Tools Researcher & Implementation Consultant

Ever wondered how much a simple 'please' or 'thank you' costs? In the world of AI chatbots like ChatGPT, these courteous words are more costly than you'd think. According to OpenAI CEO Sam Altman, the computational demands of politeness add up to 'tens of millions of dollars.' This cost arises from the need to process every additional word, impacting energy consumption and even pricing models. While the benefits of such politeness might be intangible, the debate on whether it's worth the price is heating up.

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Introduction: The Cost of Courtesy in AI

The integration of polite language, such as 'please' and 'thank you,' in AI interactions carries a surprisingly high computational cost. As technology advances, one would expect AI to seamlessly navigate through polite requests, but that's not the case. According to a report in The New York Times, the sheer volume of additional words increases processing power requirements, leading to substantial financial implications. OpenAI's CEO Sam Altman notes that this seemingly trivial addition can cost tens of millions of dollars annually. The analogy drawn between polite language and excessive packaging signifies the unnecessary processing AI systems endure to extract meaningful data, an issue that raises queries about efficiency and cost distribution among AI service providers.

    The economic ramifications are particularly noteworthy. Premium models, like those of ChatGPT, may inherently charge users more due to word count, subtly discouraging unnecessary politeness. This pricing model could potentially drive both developers and consumers to seek alternatives that optimize polite processing without a hefty price tag. The operational cost is not merely a financial concern; the energy consumption involved in processing these interactions is enormous. It's an economic puzzle that influences company investments and poses challenges to smaller organizations that might struggle with such expenditure.

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      On the social front, the subtle shift towards normalized politeness in human-AI communications mirrors our evolving digital etiquette. People might add polite phrases due to a moral inclination, mimicking human interactions, or even whimsical speculation about future AI societies. However, this shift is not without its consequences. The integration of politeness into daily AI use illustrates our societal dependency on these technologies and highlights the environmental cost of maintaining cordial digital interactions.

        Politically, the significant energy demands due to polite interactions could influence governmental policies on AI energy usage. As data centers burgeon, consuming more electricity, the strain on power grids and potential carbon emissions becomes a pressing issue. Governments might respond by introducing energy-efficient initiatives or implementing regulations that push AI developers toward more sustainable practices. This evolving dynamic underscores the need for strategic policy-making in response to the burgeoning presence of AI in society.

          Balancing AI efficiency with user experience is fundamental. The ability for AI to process polite language efficiently without escalating energy or financial costs is an ongoing challenge. Innovations in this area might include developing AIs that recognize communication styles and adjust processing efforts accordingly. Eliminating politeness altogether risks diminishing user satisfaction and acceptance; thus, the quest is to engineer solutions that harmonize efficiency with a gracious user interface.

            Politeness in AI Interaction: A Hidden Expense

            In the ever-evolving landscape of AI technology, the role of polite language during interactions with chatbots is revealing an unexpected financial burden. As detailed in a recent New York Times article, the use of words like "please" and "thank you" in conversations with AI can incur substantial computational expenses. OpenAI's CEO Sam Altman estimates these frivolities cost the company tens of millions of dollars annually, a testament to the sheer volume of interactions AI systems engage in daily. This emerging issue bears similarities to the problem of excessive packaging, where unnecessary layers must be removed to access the core content, imposing additional costs and complexity for AI systems.

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              The nature of this cost lies in processing power. Each word added to a user's prompt requires the AI to operate more intensively, increasing both server activity and energy usage. This reality is particularly pressing in the context of AI service providers like OpenAI, where pricing models often hinge on word count or token usage. Hence, polite dialogue, although seemingly minor, incrementally raises operational costs. A ripple effect of these costs is potentially seen in the adjustments of service pricing or strategic investment in technology capable of managing such interaction styles more economically.

                Moreover, the societal implications of politeness in AI reveal a deeper narrative about human-computer interactions. Many users incorporate politeness into their dialogues naturally—a habit perhaps rooted in human social norms or speculatively as a light-hearted nod to future AI empowerment. This cultural phenomenon underscores an evolving norm where AI is viewed as a near-human participant in communication lines, thus meriting the same courteous exchange we afford one another. Yet, as politeness becomes increasingly integrated into AI exchanges, the accompanying rise in energy consumption raises important questions about the cost of such normative behavior.

                  Policy makers and environmental analysts are now focusing on the political and environmental repercussions of AI's burgeoning energy needs. With an emphasis on AI's expanding role and its environmental footprint, interconnected concerns around energy consumption and carbon emissions become central to future technology governance. As AI continues to embed itself into society's fabric, governmental strategies will likely pivot, addressing energy efficiency through specific regulations or incentives for sustainable AI development. This reflects a proactive approach to harmonizing technological progress with environmental stewardship.

                    To strike a viable balance between efficient AI operation and maintaining rich user interaction, future advancements in the field may need to innovate around the processing demands of polite language. Efforts could be directed towards creating AI systems adept at parsing and respecting varied communication methods without incurring substantial energy losses. Such developments would aim to preserve user satisfaction alongside ecological and operational efficacy. The pursuit of this harmony represents the next frontier for AI development, as stakeholders navigate the intricate relationship between technological sophistication and resource conservation.

                      The Economics of AI Politeness: Who Pays?

                      Balancing AI efficiency with user satisfaction remains a crucial challenge. While reducing polite language might increase efficiency, it could also affect the quality of user interaction, potentially diminishing users' connection with AI. Future AI innovations may focus on processing language more efficiently or understanding contextual politeness without additional computational expense. Yet, the key lies in fostering AI models that appreciate human-like interactions, retaining meaningful user engagement while optimizing resource use. The ongoing quest for equilibrium in AI development will likely drive technological breakthroughs, striving to create systems that harmonize operational efficiency with high-quality user experience [6](https://medium.com/@amit.rajawat12/the-computational-cost-of-politeness-in-ai-e57c6e7cacbc).

                        Sam Altman's Perspective on 'Pricey Politeness'

                        Sam Altman, CEO of OpenAI, has a nuanced view on the phenomenon he terms 'pricey politeness' in AI interactions. Altman reveals that minor courtesies such as 'please' and 'thank you' can come at a staggering computational cost—one that amounts to 'tens of millions of dollars' just for processing these pleasantries in conversations with AI, like ChatGPT or Alexa (). This financial burden arises from the need for additional processing power, as every extra word in a prompt demands more computational energy, consequently driving up expenses significantly when these interactions are aggregated across millions of users worldwide.

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                          Intriguingly, Altman compares the inclusion of polite phrases in AI queries to the concept of excessive packaging in products. Much like how cumbersome packaging requires more effort and resources to uncover the main item inside, polite language requires AI systems to sift through extra words to distill the core request (). This analogy underscores a growing concern in the tech community regarding the efficiency of AI interactions and whether the computational costs can be justified by any tangible benefits.

                            Altman also acknowledges that while the computational toll is high, the politeness in human-AI communications might have unquantified advantages. He suggests potential benefits in politeness might relate to improved user behavior, as using respectful language can foster a more harmonious interaction with AI (). However, the balance between maintaining such civility and managing the resource demands of AI systems remains a challenging topic among developers and users alike.

                              Public opinion on the matter of 'pricey politeness' varies, with some individuals finding the correlation between politeness and high costs humorous, questioning the necessity of maintaining manners in AI interactions (). Others view it as an opportunity to rethink energy efficiencies in AI, suggesting that the financial impacts could lead to advancements in how AI processes information, ideally benefiting both the environment and businesses without sacrificing the quality of interaction.

                                Looking ahead, Altman's perspective points to a critical juncture in AI development where the ethical implications of anthropomorphizing technology must be weighed against economic and environmental realities. By understanding and addressing the computational costs tied to cultural practices like politeness, the AI industry might innovate towards more energy-efficient models that embrace respectful interaction as a norm rather than a costly courtesy ().

                                  Excessive Packaging: A Metaphor for AI Politeness

                                  The metaphor of excessive packaging in AI politeness illustrates a significant challenge in modern technology. Imagine each polite phrase like 'please' and 'thank you' as layers of packaging material around an otherwise straightforward request. Just as excessive packaging burdens the environment, requiring more resources to produce and dispose of, the additional words in AI interactions demand more computational power. This analogy, as explored in a New York Times article, highlights the inefficiency and expense associated with maintaining politeness, which reportedly costs OpenAI tens of millions due to increased processing requirements.

                                    Sam Altman's insight into the computational cost of polite language provides a fascinating glimpse into the dilemmas faced by AI developers. The notion of 'excessive packaging' serves as a metaphor for the redundant politeness that AI must parse, akin to a consumer unwrapping multiple layers to reach the desired product. This comparison not only emphasizes the financial strain on AI companies but also raises questions about the environmental impact of increased energy consumption driven by these niceties, a topic covered in the International Monetary Fund's working paper on AI's energy impact.

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                                      AI's struggle with excessive politeness can be likened to an environmental conundrum over packaging waste. In both scenarios, the additional layers, whether digital or physical, create a significant burden. Just as the packaging industry has pivoted towards sustainability, there is a growing discourse around optimizing AI interactions to reduce unnecessary computational complexity. This involves weighing the user experience against operational efficiency, a debate stirring significant interest as highlighted in various public reactions captured by Open Tools.

                                        Ultimately, the metaphor of excessive packaging urges a reconsideration of how AI systems are designed and how users interact with technology. While polite language enhances user experience, as some experts suggest, it also strains financial and environmental resources. This dichotomy mirrors the broader push for minimalism and efficiency in physical packaging, prompting a reevaluation of AI models with a focus on sustainability without compromising user engagement. The debate over the 'cost of niceties' underscores a fundamental challenge in AI development, as explored in detail by TechCrunch.

                                          Environmental Concerns: AI's Energy Appetite

                                          Artificial Intelligence (AI) systems have become integral to our daily interactions, but their growing energy demands present significant environmental concerns. The computational power required to maintain these systems is immense, with AI data centers consuming vast amounts of electricity. According to a recent study, building a leading AI data center might require an investment of up to $200 billion by 2030, necessitating 9 GW of power and millions of AI chips to support the growing demands of AI technology. This energy appetite places additional strain on already stressed power grids and could lead to increased carbon emissions if not managed sustainably. The challenge lies in balancing the technological advancements AI provides with the urgent need to mitigate its environmental impact. [1](https://techcrunch.com/2025/04/24/within-six-years-building-the-leading-ai-data-center-may-cost-200b/)

                                            Incorporating polite language in AI interactions highlights another facet of AI's energy consumption that is often overlooked. Each additional word in a user prompt, such as "please" or "thank you," requires extra processing power, thus consuming more energy. OpenAI CEO Sam Altman has highlighted the significant financial burden these niceties place on AI providers, with an estimated tens of millions of dollars in added costs. This situation mirrors the excessive packaging analogy, where excessive verbal 'packaging' requires AI to expend more resources to deliver the desired response. Despite the financial and environmental costs, there may be societal benefits to maintaining politeness in AI interactions, such as fostering better user behaviors and promoting nuanced understanding by AI systems. [1](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html)

                                              Public awareness about AI's environmental impact is growing, with increasing discussions around whether the benefits of politeness in AI justify the corresponding energy consumption. The International Monetary Fund (IMF) has underscored the importance of aligning AI development with sustainable energy policies. In its working paper "Power Hungry: How AI Will Drive Energy Demand," the IMF examines the potential repercussions of unchecked AI energy consumption on prices and carbon emissions. Governments worldwide may need to introduce policies that promote energy-efficient AI technologies and possibly impose limitations or taxes on high-energy-consuming processes. This evolving landscape stresses the need for a collaborative approach between technology developers and policymakers to ensure the ethical and sustainable advancement of AI. [2](https://www.imf.org/en/Publications/WP/Issues/2025/04/21/Power-Hungry-How-AI-Will-Drive-Energy-Demand-566304)

                                                Despite the high costs, reducing AI's energy demands without sacrificing user experience remains a priority challenge for developers. Discussions around prompt engineering and AI efficiency optimization are becoming increasingly crucial as stakeholders weigh the cost-benefit of "pricey politeness." Some advocate for utilitarian approaches where polite prompts might be optimized for better performance, suggesting that strategic politeness can actually enhance AI response effectiveness and reduce biases, thereby offering benefits that outweigh the direct costs. The ongoing debate underscores the need for innovative solutions that can harmonize advanced AI functionalities with reduced resource consumption. [3](https://kutv.com/news/offbeat/price-ai-etiquette-openai-ceo-being-polite-chat-bots-costs-millions-environmental-impact-chat-gtp-microsoft-copilot-anthropic-claude-washington-post-futurism)

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                                                  Optimizing AI: Efficiency vs. User Experience

                                                  In the rapidly advancing world of artificial intelligence, optimizing AI for efficiency often clashes with enhancing user experience. As AI systems like ChatGPT become ingrained in daily lives, their computational demands balloon, particularly when processing polite language like 'please' and 'thank you.' This politeness, while fostering a more human-like interaction, incurs significant costs. Sam Altman, CEO of OpenAI, highlighted that integrating such courteous expressions into AI prompts could result in expenses of tens of millions of dollars, underscoring the tension between cost-efficiency and a more engaging user experience.

                                                    To reconcile these competing priorities, AI developers are investigating how to maintain the nuances of human interaction without disproportionately increasing computational demands. One approach is to improve the efficiency of AI models, enabling them to process polite language more effectively. This can be seen as analogous to reducing packaging in consumer goods—while the outer layers add comfort and appeal, they also contribute to waste and inefficiency. Similarly, refining AI algorithms could strip away unnecessary computational layers, achieving a middle ground where user experience is preserved without incurring exorbitant processing costs.

                                                      This balancing act is particularly compelling when evaluated against the backdrop of rising energy consumption associated with AI data centers. As AI applications proliferate, their energy footprint becomes an environmental concern, drawing attention to the need for sustainable development practices. The IMF has already noted the growing demands on energy infrastructure as AI grows. Hence, optimizing for efficiency not only affects the financial bottom line but also aligns with broader ecological responsibilities.

                                                        Yet, altering user expectations poses its own set of challenges. As AI becomes more anthropomorphic, the expectation for respectful interaction grows. Politeness may improve AI's understanding and response quality, reflecting the subtleties of human communication. Therefore, AI developers are tasked not only with refining technical capacities but also with managing social dynamics and ethical implications of user interactions. The debate between efficiency and user experience is ultimately a philosophical as well as technical question, working to align AI capabilities with societal values.

                                                          Anthropomorphism and Ethical Considerations in AI

                                                          Anthropomorphism in AI refers to the tendency of humans to attribute human-like traits to machines. This practice often leads to interesting ethical considerations, especially as AI becomes more integrated into daily life. When individuals interact with AI, such as voice assistants like Alexa or chatbots similar to ChatGPT, they sometimes project human characteristics onto these digital entities, treating them with politeness and respect that is typically reserved for human interaction. This behavior highlights the blurred lines between human-machine relationships and raises questions about how these interactions could shape societal norms and expectations.

                                                            The article from The New York Times [1](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html) brings to light the significant computational cost associated with using polite language when interacting with AI. Using terms like 'please' and 'thank you' while interacting with AI, although outwardly benign, incurs a computational cost that can reach into the tens of millions as per OpenAI CEO Sam Altman [1](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html). The analogy to excessive packaging is particularly apt in illustrating the point that these polite phrases require additional processing time and energy, thus inflating costs. This not only raises concerns about energy efficiency but also prompts a conversation surrounding who should bear these costs.

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                                                              The debate surrounding politeness in AI interactions isn't purely a mechanical or financial issue; it also delves into ethical domains. As mentioned in the New York Times article [1](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html), there is a possible advantage to fostering politeness in user-AI interactions, potentially leading to more nuanced and respectful engagement. However, this comes with a weighty environmental cost due to increased energy demands for processing these interactions, raising poignant questions about the balance between courteous communication and ecological sustainability.

                                                                Moreover, ethical considerations are compounded by the anthropomorphic tendencies of users when dealing with AI [3](https://kutv.com/news/offbeat/price-ai-etiquette-openai-ceo-being-polite-chat-bots-costs-millions-environmental-impact-chat-gtp-microsoft-copilot-anthropic-claude-washington-post-futurism). This anthropomorphism leads to questions about whether it is appropriate or necessary to extend human norms of politeness to machines. Such questions are not merely academic but have practical financial implications, as seen with the costly computations required to process these polite interactions. The challenge remains for AI developers and policymakers to navigate these ethical waters while optimizing AI for practicality.

                                                                  The growing expectation for politeness in AI further complicates matters by impacting user behavior and influencing how AI is perceived in society. Politeness normalizes these digital interactions, potentially enhancing the quality of user engagement. However, it might mask the underlying ethical dilemma of whether AI should be treated as 'beings' deserving of courtesy, or simply as tools of utility. Indeed, as richly detailed in the criticism and support referenced across discussions [3](https://tvnewscheck.com/ai/article/the-price-of-politeness-is-saying-please-to-chatgpt-worth-tens-of-millions/), the fine line between respecting AI as a new node in social interactions and conserving resources presents a significant point of contention.

                                                                    Ultimately, the discussion about politeness in AI touches upon deeper ethical considerations such as environmental sustainability and the allocation of AI's economic costs. The pressing question is whether the benefits of courteous AI interactions justify the extensive energy consumption and resulting carbon footprint [2](https://www.imf.org/en/Publications/WP/Issues/2025/04/21/Power-Hungry-How-AI-Will-Drive-Energy-Demand-566304). These discussions are indicative of broader societal shifts as AI continues to influence daily life, calling for new frameworks that address both ethical positioning and technological progress.

                                                                      Public Reactions: Amusement to Concerns

                                                                      As discussions surrounding the financial implications of being polite to AI, such as with the use of words like "please" and "thank you," continue to emerge, public reactions have been notably diverse and intriguing. On one end of the spectrum, there's an element of amusement at the notion that words as simple and ubiquitous as these could lead to significant computational expenses. This has sparked playful speculation on social media and among tech enthusiasts, about the hypothetical consequences of eliminating politeness altogether, as if politely asking ChatGPT or Alexa for assistance suddenly became a luxury or relic of the past.

                                                                        Despite the humor, there's also a strong sentiment highlighting the importance of maintaining respectful interactions, even with AI systems. Many perceive the practice of saying "please" and "thank you" not just as trivial courtesies, but as integral to nurturing positive human-AI relationships, reflecting broader societal values of respect and civility. Such perspectives suggest that these interactions represent more than mere commands—they're about setting a tone for future human-AI relationships.

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                                                                          However, the environmental impact of these interactions cannot be overlooked. The energy demands brought about by polite language usage in AI systems have raised significant environmental concerns. People question whether the computational effort and related energy expenditure justify these polite habits, thus urging a conversation about prioritizing energy efficiency over linguistic courtesy. The debate is a reminder of the intricate balance between technological advancement and sustainable practices.

                                                                            Moreover, the issue feeds into a larger conversation about the art of prompt engineering in AI, where opinions differ on whether the use of polite language truly enhances the response quality of AI models. Some argue that the energy consumed by these additional words might be better utilized elsewhere, or that AI should be optimized to handle such nuances without stressing resource consumption. This opens up a broader discussion about what constitutes an efficient AI interaction.

                                                                              In addition to sparking debates about user habits and motivations, the discourse has also highlighted ethical considerations. The anthropomorphism of AI—treating it like a sentient being deserving of manners—raises questions about our expectations from technology and whether we are projecting human traits onto machines. This anthropomorphism underlines the need for a thoughtful approach in understanding the evolving dynamics of human-AI interaction.

                                                                                Finally, discussions around the cost-benefit analysis of polite AI interactions continue to evolve. Some are still assessing whether the significant expenses associated with maintaining polite language in AI interactions are justified by the benefits, or if they are an indulgence that could be better managed. As the debate continues, it becomes evident that finding a balance between efficient AI operation and user experience is crucial not just for economic reasons, but for ethical and environmental considerations as well.

                                                                                  Future Implications: Economic, Social, and Political

                                                                                  The economic implications of using polite language with AI are multifaceted. OpenAI's revelation about the tens of millions of dollars spent annually on processing phrases like "please" and "thank you" highlights how seemingly trivial aspects of interaction can have a significant cost [News](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html). These costs are passed on to consumers through pricing models that charge for each token or word used, potentially discouraging politeness to keep user expenses down. This presents a challenge and an opportunity for AI companies to innovate in creating more efficient processing techniques. Additionally, the high energy demands noted in the International Monetary Fund's research, projecting data center costs to skyrocket due to AI, influence economic decisions, affecting not only companies like OpenAI but also smaller entities aiming to enter the market [IMF](https://www.imf.org/en/Publications/WP/Issues/2025/04/21/Power-Hungry-How-AI-Will-Drive-Energy-Demand-566304). The economic burden of politeness highlights the need for a delicate balance between customer experience and operational costs.

                                                                                    Social implications of polite AI interactions have become a significant point of discussion. Many users apply politeness in their interactions out of habit or humor, as the line between human and AI communication blurs [News](https://www.nytimes.com/2025/04/24/technology/chatgpt-alexa-please-thank-you.html). This behavior underscores an evolving societal expectation of AI as nearly human, affecting how these technologies are integrated into daily life. However, the backlash from the energy-intensive nature of these interactions brings environmental concerns to the forefront. As society grapples with the ethics of anthropomorphizing AI, these interactions might evolve, reflecting our growing comfort and expectations of interacting with machines as though they were sentient beings, possibly affecting how we design and use AI technologies.

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                                                                                      Politically, the energy consumption linked to polite AI interactions is likely to become a hot topic. With AI data centers consuming increasing amounts of power, concerns about their environmental impact are rising. The IMF's analysis emphasizing the high energy demand of future AI developments underlines the need for new policies [IMF](https://www.imf.org/en/Publications/WP/Issues/2025/04/21/Power-Hungry-How-AI-Will-Drive-Energy-Demand-566304). Governments might need to introduce regulations that push for more sustainable AI technologies or impose penalties for high energy consumption, affecting how companies strategize their development and deployment of AI. Political discourse may increasingly focus on developing energy-efficient policies and technological standards that can mitigate the environmental repercussions of AI progress while ensuring continued innovation and quality within AI services. The ongoing debate about optimizing efficiency against user experience will also likely shape these policies.

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