1hero AI is an autonomous customer service solution tailored for e-commerce businesses, offering 24/7 support across multiple channels.

Which platforms does 1hero AI integrate with?

1hero AI integrates with platforms like Shopify, WooCommerce, Salesforce, BigCommerce, PrestaShop, and various social media and email services.

How does 1hero AI reduce customer support costs?

By automating customer service inquiries and handling them in multiple languages, 1hero AI can cut support costs by up to 95%.

Is there a free trial for 1hero AI?

Yes, 1hero AI offers a free trial with instant setup and no credit card required.

Can 1hero AI handle multilingual support?

Yes, 1hero AI supports customer inquiries in over 85 languages, including English, French, Spanish, and many more.

What types of customer inquiries can 1hero AI handle?

1hero AI handles both pre-sales and post-sales inquiries, including order management, refund processing, and shipping information.

How does 1hero AI learn and improve?

1hero AI learns from your uploaded SOPs, templates, and past interactions, refining its performance for better accuracy and relevance.

Can 1hero AI be customized?

Yes, 1hero AI features draft and full automation modes and allows configuration to match specific business procedures and policies.

What support channels does 1hero AI work with?

1hero AI works with email, social media platforms like Facebook and Instagram, phone support, and more.

How do I start using 1hero AI?

You can start by integrating your e-commerce platform and support channels, uploading your SOPs/FAQs, and configuring the AI through a simple setup process.

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1hero

Name: 1hero
Brand: 1hero
Rating: 5 (1 reviews)
Author: 1hero

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Last updated: August 8, 2024

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What is 1hero?

1hero AI revolutionizes e-commerce customer service by integrating with multiple platforms to offer 24/7 multilingual support. It automates pre-sales and post-sales inquiries through email, social media, and phone channels, significantly reducing customer support costs. By leveraging AI, it provides instant and tailored responses based on past interactions and integrates deeply with platforms like Shopify, WooCommerce, and Salesforce. The product ensures seamless ticket resolution, order management, and return processing, offering both draft and full automation modes to suit various business needs.

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1hero's Top Features

24/7 Multilingual Support

Seamless E-commerce Integration

Email and Social Media Integration

AI ChatBot

Phone Support

Pre-Sales & Post-Sales Support

Real-Time Activity

Draft and Full Automation Modes

Cost Efficiency

Customer Interaction History

Frequently asked questions about 1hero

1hero's pricing

Customer Reviews

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