Chat Summary
Last updated: August 8, 2024
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What is Chat Summary?
Chat Summary is an AI-powered app that generates detailed summaries from chat transcripts. Utilizing OpenAI's state-of-the-art natural language processing, the app ensures these summaries are both accurate and comprehensive. The app can generate summaries automatically when a chat is archived, based on selected tags, or manually from the Details section. Users can also access past summaries in a dedicated reports section, which includes details like chat ID, thread ID, chat transcript, and the number of tokens used. New users receive 10,000 free tokens to try the app's features.
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Category
Chat Summary's Top Features
Automatic summary generation
Reports section with historical summaries
10,000 free tokens to start
Manual summary generation from Details section
Uses OpenAI's advanced natural language processing
Detailed summary reports with chat and thread ID
Transparency in token usage
Accurate and comprehensive summaries
Tutorial and support available
Flexibility to accumulate tokens over time
Frequently asked questions about Chat Summary
Chat Summary's pricing
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Use Cases
Customer Support Teams
Quickly review key points from chat transcripts without reading the entire conversation.
Managers
Monitor and track customer interactions efficiently through summarized reports.
Quality Assurance Teams
Evaluate the quality of customer service through accurate chat summaries.
Sales Teams
Identify important details and follow-ups from customer interactions.
Training Departments
Use chat summaries to train new employees with real chat scenarios.
Frequent LiveChat Users
Reduce the time spent on reviewing long chat transcripts.
Data Analysts
Analyze customer interactions and feedback through summarized data.
Tech Support Teams
Get quick insights into technical issues raised by customers.
Product Development Teams
Gather product feature requests and bug reports efficiently.
Customer Experience Teams
Enhance customer satisfaction by quickly addressing issues highlighted in summaries.
Learn to use AI like a Pro
Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.