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Chatwoot

Claim Tool

Last updated: August 8, 2024

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What is Chatwoot?

Chatwoot provides a cutting-edge solution for modern support teams, equipping them with powerful self-service tools to enhance customer satisfaction and team efficiency. The platform offers a universal search interface powered by AI, enabling customers to independently solve queries without contacting support agents. For more complex issues, the Live Chat SDK connects customers directly with support teams in real-time.

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Chatwoot's Top Features

AI-powered universal search interface

Live Chat SDK for real-time support

Enhanced customer satisfaction

Increased support team efficiency

Secure platform

Reduces volume of support requests

Handles simple queries independently

Distinguishes between general questions and support requests

Improves overall support experience

Early access available

Frequently asked questions about Chatwoot

Chatwoot's pricing

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    Use Cases

    Support Teams

    Use Chatwoot to provide customers with tools for self-service, reducing the volume of support requests.

    E-commerce Businesses

    Implement the universal search interface to help customers find answers to common questions like order status and billing dates.

    Customer Service Managers

    Utilize the Live Chat SDK to ensure customers can always reach out for additional support if needed.

    Tech Startups

    Enhance customer support experiences by integrating AI-powered tools.

    Telecommunication Providers

    Reduce the load on support teams by empowering customers with self-service solutions.

    Healthcare Services

    Provide a secure platform for patient inquiries and support.

    Educational Institutions

    Allow students to find information quickly with the universal search interface.

    Financial Services

    Improve customer satisfaction by providing quick resolutions to common questions.

    Retail Businesses

    Utilize live chat support to handle complex issues in real-time.

    Travel Agencies

    Offer customers instant access to answers without waiting for a support representative.