DTiQ

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AI video intelligence and loss prevention for restaurants, retail, and convenience stores.

Last updated Oct 11, 2025

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What is DTiQ?

DTiQ is a leading provider of intelligent video surveillance and AI-powered business analytics for restaurants, retail, and convenience stores. Its managed service integrates video with POS data, delivering real-time insights, loss prevention, and operational optimization through platforms like 360iQ, VIDEOiQ, and RushReady AI, plus expert services such as SmartAudit and SmartAssurance. With cloud and on-prem storage options, customizable monitoring, and centralized management, DTiQ helps multi-location operators reduce shrink, improve compliance, and elevate customer experiences.

DTiQ's Top Features

Key capabilities that make DTiQ stand out.

AI-powered real-time insights and alerts (RushReady AI, VIDEOiQ)

Intelligent video surveillance with dedicated playback and retention

Video + POS data integration for actionable analytics

SmartAudit remote operational and compliance auditing

SmartAssurance managed loss prevention and compliance program

Customizable monitoring zones and alert schedules

Advanced AI camera functions: object recognition, motion, behavioral analysis, facial recognition

Cloud storage and centralized multi-location management (360iQ)

Drive-thru timers, dashboards, and service-speed tools

Flexible notification delivery via email, SMS, or push

Integrated incident and risk management workflows

Expert services: forensic investigations, pre-employment screenings, employee tip lines

Full hardware bundle: IP cameras, switches, wiring, onsite NVR or cloud connection

Minimal-upfront-cost managed service with recurring insights

Use Cases

Who benefits most from this tool.

QSR operators

Monitor drive-thru speed of service with AI timers and alerts to reduce bottlenecks and improve guest satisfaction.

Retail loss prevention managers

Detect refund fraud and sweethearting by correlating POS exceptions with synchronized video evidence.

Convenience store owners

Receive real-time alerts for risky behaviors, after-hours activity, or high-shrink zones to prevent loss and ensure safety.

Multi-unit franchisees

Use centralized dashboards to compare locations, enforce standards, and prioritize audits based on risk scores.

Operations managers

Leverage SmartAudit reports to spot cleanliness, food safety, and compliance gaps before they impact guests.

Store managers

Configure custom camera zones and schedules to focus alerts on cash wraps, stockrooms, and peak times.

IT/security directors

Deploy IP cameras and NVR/cloud storage with centralized management for scalable, secure multi-site video.

Risk and compliance teams

Run proactive, managed LP programs with SmartAssurance to reduce shrink and improve adherence to policies.

Training and HR leaders

Use video-backed insights to coach staff on service standards and engage employees with performance dashboards.

Finance and analytics leaders

Analyze POS-video data to uncover operational inefficiencies and quantify ROI from loss prevention initiatives.

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Tags

intelligent video surveillanceAI-powered business analyticsreal-time insightsloss preventionoperational optimizationmulti-location operatorsshrink reductioncompliance improvementcustomer experience elevation

DTiQ's Pricing

Free plan available

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Frequently Asked Questions

What is DTiQ?
DTiQ is a provider of intelligent video-based solutions and loss prevention services that combine AI analytics with human expertise to improve security, operations, and customer experience for restaurants, retail, and convenience stores.
Which industries does DTiQ serve?
DTiQ serves restaurants (including quick-service), retail stores, and convenience stores, supporting tens of thousands of live locations across these sectors.
What are the core components of DTiQ’s solution?
DTiQ’s managed service centers on Intelligent Video, Advanced Analytics that integrate video with POS data, and Expert Services like SmartAudit, SmartAssurance, investigations, and employee tip lines.
How does DTiQ reduce theft and loss?
DTiQ connects security cameras to POS data, uses AI-driven video intelligence and transaction monitoring to flag anomalies, and provides expert audits and proactive loss prevention programs to address theft and fraud.
What is SmartAudit?
SmartAudit is DTiQ’s remote video auditing service that uncovers loss, operational gaps, and compliance issues by combining video analysis with POS data and delivering actionable reports.
What is SmartAssurance?
SmartAssurance is a full-service loss prevention and compliance program that includes customized audits, training, investigative support, and dedicated regional LP managers for real-time risk mitigation.
When was DTiQ founded and where is it headquartered?
DTiQ was founded in 1998 and is headquartered in Boston, with additional offices in Las Vegas, Pasadena, and Gliwice, Poland.
What technology does DTiQ use?
DTiQ offers proprietary software integrated with IP cameras, POS systems, and a full hardware bundle (switches, wiring, onsite NVR or cloud storage) managed through platforms like 360iQ, VIDEOiQ, and RushReady AI.
How does DTiQ’s business model work?
DTiQ operates a managed service model with minimal upfront costs and recurring monthly services that blend technology deployment with expert human analysis and consultation.
Does DTiQ support cloud or on-premise storage?
Yes. DTiQ supports both onsite NVR and cloud storage options, along with centralized management for multi-location operations.