Floatbot.AI

Claim Tool

Last updated: November 27, 2025

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What is Floatbot.AI?

Floatbot.AI is a no-code, voice-first conversational AI platform that lets businesses rapidly build and deploy LLM-powered chat and voice agents across 15+ channels. Designed for regulated industries like banking, insurance, collections, and contact centers, Floatbot.AI combines real-time Agent Assist, RAG-powered cognitive search, pre-built templates, and enterprise-grade analytics to automate up to 80% of customer interactions while ensuring compliance and seamless live-agent handoff.

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Floatbot.AI's Top Features

No-code/low-code GenAI builder for chat and voice agents

Omnichannel deployment across 15+ channels (web, mobile, WhatsApp, SMS, social, IVR)

Real-time, human-like voice and chat interactions powered by LLMs

AI Agent Assist (Copilot) for real-time guidance during calls and chats

RAG-powered cognitive search and self-learning from websites, KBs, PDFs, and docs

Pre-built industry templates and integrations with leading ISVs and contact center platforms

Advanced analytics: sentiment, intent, disposition, compliance, and 50+ metrics

Seamless live agent handoff with full conversation context

Customizable workflows, decision trees, and conversational logic

APIs and SDKs for developer-friendly, back-end integrations and triggers

Frequently asked questions about Floatbot.AI

Floatbot.AI's pricing

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    Use Cases

    Contact center leaders

    Automate inbound and outbound calls with voicebots and increase IVR containment to reduce AHT and costs.

    Insurance carriers

    Streamline FNOL, claims intake, status updates, and policy servicing with chat and voice AI.

    Collections agencies

    Run compliant outreach, payment reminders, and promise-to-pay workflows aligned with Reg F and FDCPA.

    Banks and fintechs

    Handle account queries, onboarding/KYC, card disputes, and balances across web, mobile, and messaging channels.

    BPOs

    Boost agent productivity with real-time copilot guidance, knowledge suggestions, and auto-summaries.

    Customer support teams

    Deflect chats and emails with self-service bots; hand off to live agents with full context when needed.

    Sales teams

    Qualify leads, schedule appointments, and run personalized outbound campaigns via WhatsApp and SMS.

    IT and CX operations

    Deploy, monitor, and orchestrate omnichannel bots with analytics, alerts, and workflow automation.

    Knowledge managers

    Enable cognitive search over websites, PDFs, and knowledge bases for accurate, cited answers.

    Global enterprises

    Deliver multilingual support with localized intents, TTS/ASR, and regional compliance.