Hubble
Last updated: August 8, 2024
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What is Hubble?
Hubble is a versatile platform that offers a comprehensive suite of tools designed for user research and feedback collection. Hubble's product offerings include in-product research, contextual surveys, NPS/CSAT surveys, user targeting, and unmoderated research methods such as prototype tests, usability tests, card sorting, and live website tests. The platform also facilitates participant recruitment by providing access to a pool of over 3 million external participants or allowing you to recruit your own users. Additionally, Hubble offers a variety of resources like user guides, industry-led templates, demo videos, and customer stories to help you maximize the platform's capabilities.
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Hubble's Top Features
In-product research
Contextual surveys
NPS/CSAT surveys
User targeting
Unmoderated research
Prototype tests
Usability tests
Card sorting
Live website tests
Participant recruitment
Frequently asked questions about Hubble
Hubble's pricing
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Use Cases
Product Managers
Product Managers can use Hubble to gather user feedback through contextual surveys and NPS/CSAT to prioritize features and enhance product satisfaction.
UX Researchers
UX Researchers can employ Hubble for unmoderated research like prototype tests and usability tests to validate design ideas and improve user experience.
Marketing Teams
Marketing Teams can leverage the user targeting and segmentation features to collect targeted feedback and refine marketing strategies.
Customer Success Teams
Customer Success Teams can utilize NPS/CSAT surveys to measure customer satisfaction and loyalty, providing actionable insights for improvement.
Designers
Designers can use prototype tests within Hubble to gather iterative feedback and perfect their designs before development.
Researchers
Researchers conducting Information Architecture tests can make use of card sorting tools to improve the structure and usability of their platform.
Development Teams
Development teams can run live website tests to ensure their websites are both functional and user-friendly before and after deployment.
Recruitment Coordinators
Recruitment Coordinators can search a pool of over 3 million external participants or recruit their own users for various research activities.
Educators
Educators can use Hubble’s guides and demo videos as instructional materials on user research methodologies and best practices.
Industry Analysts
Industry Analysts can stay updated with Hubble's blogs, guides, and customer stories to understand current trends in user research and feedback collection.
Learn to use AI like a Pro
Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.