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What is Hubble?
Hubble's Top Features
Key capabilities that make Hubble stand out.
In-product research
Contextual surveys
NPS/CSAT surveys
User targeting
Unmoderated research
Prototype tests
Usability tests
Card sorting
Live website tests
Participant recruitment
Use Cases
Who benefits most from this tool.
Product Managers
Product Managers can use Hubble to gather user feedback through contextual surveys and NPS/CSAT to prioritize features and enhance product satisfaction.
UX Researchers
UX Researchers can employ Hubble for unmoderated research like prototype tests and usability tests to validate design ideas and improve user experience.
Marketing Teams
Marketing Teams can leverage the user targeting and segmentation features to collect targeted feedback and refine marketing strategies.
Customer Success Teams
Customer Success Teams can utilize NPS/CSAT surveys to measure customer satisfaction and loyalty, providing actionable insights for improvement.
Designers
Designers can use prototype tests within Hubble to gather iterative feedback and perfect their designs before development.
Researchers
Researchers conducting Information Architecture tests can make use of card sorting tools to improve the structure and usability of their platform.
Development Teams
Development teams can run live website tests to ensure their websites are both functional and user-friendly before and after deployment.
Recruitment Coordinators
Recruitment Coordinators can search a pool of over 3 million external participants or recruit their own users for various research activities.
Educators
Educators can use Hubble’s guides and demo videos as instructional materials on user research methodologies and best practices.
Industry Analysts
Industry Analysts can stay updated with Hubble's blogs, guides, and customer stories to understand current trends in user research and feedback collection.
Tags
user researchfeedback collectionin-product researchcontextual surveysNPS surveysCSAT surveysuser targetingunmoderated researchprototype testsusability testscard sortinglive website testsparticipant recruitmentuser guidestemplatesdemo videoscustomer stories
Hubble's Pricing
Free plan available
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Frequently Asked Questions
What is Hubble?
Hubble is a platform that offers a variety of tools for user research and feedback collection, including surveys, usability tests, and participant recruitment.
What types of research can I conduct with Hubble?
You can conduct in-product research, contextual surveys, NPS/CSAT surveys, prototype tests, usability tests, card sorting, and live website tests with Hubble.
Can I recruit participants for my research through Hubble?
Yes, Hubble allows you to search from a pool of over 3 million external participants or recruit your own users for research.
What resources does Hubble provide?
Hubble offers guides, templates by industry leaders, a blog, demo videos, customer stories, a help center, and documentation for their SDK.
How can I get started with Hubble?
You can get started with Hubble for free, log in for additional features, or schedule a demo to understand the product better.
What is NPS/CSAT?
NPS (Net Promoter Score) and CSAT (Customer Satisfaction) are metrics used to understand customer satisfaction, effort, and loyalty.
Does Hubble offer live website testing?
Yes, Hubble offers live website testing as part of its unmoderated research capabilities.
What kind of user targeting does Hubble support?
Hubble supports identifying and tracking users for segmentation to provide targeted insights.
Are there any customer stories available on how to use Hubble?
Yes, Hubble's website features customer stories detailing how various teams leverage the platform for their research needs.
What is card sorting in Hubble?
Card sorting is a method offered by Hubble to conduct Information Architecture tests to improve your product's usability.