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Hubble

Market ResearchFreemium

Streamline Your User Research with Hubble

Last updated May 7, 2026

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What is Hubble?

Hubble is a versatile platform that offers a comprehensive suite of tools designed for user research and feedback collection. Hubble's product offerings include in-product research, contextual surveys, NPS/CSAT surveys, user targeting, and unmoderated research methods such as prototype tests, usability tests, card sorting, and live website tests. The platform also facilitates participant recruitment by providing access to a pool of over 3 million external participants or allowing you to recruit your own users. Additionally, Hubble offers a variety of resources like user guides, industry-led templates, demo videos, and customer stories to help you maximize the platform's capabilities.

Hubble's Top Features

Key capabilities that make Hubble stand out.

In-product research

Contextual surveys

NPS/CSAT surveys

User targeting

Unmoderated research

Prototype tests

Usability tests

Card sorting

Live website tests

Participant recruitment

Use Cases

Who benefits most from this tool.

Product Managers

Product Managers can use Hubble to gather user feedback through contextual surveys and NPS/CSAT to prioritize features and enhance product satisfaction.

UX Researchers

UX Researchers can employ Hubble for unmoderated research like prototype tests and usability tests to validate design ideas and improve user experience.

Marketing Teams

Marketing Teams can leverage the user targeting and segmentation features to collect targeted feedback and refine marketing strategies.

Customer Success Teams

Customer Success Teams can utilize NPS/CSAT surveys to measure customer satisfaction and loyalty, providing actionable insights for improvement.

Designers

Designers can use prototype tests within Hubble to gather iterative feedback and perfect their designs before development.

Researchers

Researchers conducting Information Architecture tests can make use of card sorting tools to improve the structure and usability of their platform.

Development Teams

Development teams can run live website tests to ensure their websites are both functional and user-friendly before and after deployment.

Recruitment Coordinators

Recruitment Coordinators can search a pool of over 3 million external participants or recruit their own users for various research activities.

Educators

Educators can use Hubble’s guides and demo videos as instructional materials on user research methodologies and best practices.

Industry Analysts

Industry Analysts can stay updated with Hubble's blogs, guides, and customer stories to understand current trends in user research and feedback collection.

Explore Top AI Use Cases

Tags

user researchfeedback collectionin-product researchcontextual surveysNPS surveysCSAT surveysuser targetingunmoderated researchprototype testsusability testscard sortinglive website testsparticipant recruitmentuser guidestemplatesdemo videoscustomer stories

Hubble's Pricing

Free plan available

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Frequently Asked Questions

What is Hubble?
Hubble is a platform that offers a variety of tools for user research and feedback collection, including surveys, usability tests, and participant recruitment.
What types of research can I conduct with Hubble?
You can conduct in-product research, contextual surveys, NPS/CSAT surveys, prototype tests, usability tests, card sorting, and live website tests with Hubble.
Can I recruit participants for my research through Hubble?
Yes, Hubble allows you to search from a pool of over 3 million external participants or recruit your own users for research.
What resources does Hubble provide?
Hubble offers guides, templates by industry leaders, a blog, demo videos, customer stories, a help center, and documentation for their SDK.
How can I get started with Hubble?
You can get started with Hubble for free, log in for additional features, or schedule a demo to understand the product better.
What is NPS/CSAT?
NPS (Net Promoter Score) and CSAT (Customer Satisfaction) are metrics used to understand customer satisfaction, effort, and loyalty.
Does Hubble offer live website testing?
Yes, Hubble offers live website testing as part of its unmoderated research capabilities.
What kind of user targeting does Hubble support?
Hubble supports identifying and tracking users for segmentation to provide targeted insights.
Are there any customer stories available on how to use Hubble?
Yes, Hubble's website features customer stories detailing how various teams leverage the platform for their research needs.
What is card sorting in Hubble?
Card sorting is a method offered by Hubble to conduct Information Architecture tests to improve your product's usability.