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Levity

Email ManagementPaid

Automate Your Freight Email Operations with Levity

Last updated Apr 18, 2026

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What is Levity?

Levity automates freight email operations by connecting to your inbox, sorting incoming emails, extracting critical information, and pushing it to your TMS. This allows you to concentrate on customer relationships rather than manual tasks. It integrates with popular business applications and utilizes AI to classify emails, extract necessary details, summarize documents, and write contextualized replies. It also provides a Flow Builder for configuring and testing workflows. Levity helps improve efficiency and customer satisfaction in logistics operations.

Levity's Top Features

Key capabilities that make Levity stand out.

Automated email classification

Custom connectors for popular tools

AI-driven information extraction

Document summarization

Contextual email reply generation

User-friendly Flow Builder

Pre-built integrations

No coding required

SOC 2 compliance

Data privacy and security

Use Cases

Who benefits most from this tool.

Freight Brokers

Automate quoting process to reply to new quote requests 10X faster with Levity.

Air Cargo Companies

Use Levity for automating email triage and direct order entry into TMS to meet SLA efficiently.

3PL Companies

Leverage Levity to provide immediate status updates to customers, reducing response time from 5 minutes to 1 minute.

Logistics Managers

Automatically classify and prioritize incoming emails to streamline logistics operations.

Operations Teams

Use Levity to reduce manual email processing and free up time for strategic tasks.

Customer Service Teams

Enhance customer service by generating quick and accurate email responses.

Data Analysts

Extract and analyze key information from emails without manual data entry.

Business Owners

Optimize efficiency and focus on core business by automating repetitive email tasks.

Tech-Savvy Professionals

Integrate custom business tools with Levity through its API for a tailored solution.

Remote Teams

Maintain seamless operations and communication by automating email workflows with Levity.

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Tags

FreightEmailAutomationTMS IntegrationCustomer RelationshipsAIEmail ClassificationInformation ExtractionDocument SummarizationContextual RepliesFlow BuilderWorkflow ConfigurationLogisticsEfficiencyCustomer Satisfaction

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Frequently Asked Questions

How much does Levity cost?
Pricing starts at $79/month for self-serve users, with additional costs based on email volume ranging from $0.05 to $0.30 per email.
How does Levity ensure data privacy and security?
Levity ensures data privacy and security through annual audits and SOC 2 compliance. Data is solely used for analysis and not shared with third parties.
What tools can Levity integrate with?
Levity offers pre-built connectors for tools like Gmail, Outlook, and Hubspot, and supports over 5,000 tools via Zapier and Make. Custom API integrations are also available.
How do I set up Levity?
Setting up Levity involves connecting your apps, teaching AI Blocks your processes, configuring workflows in Flow Builder, and publishing the automated workflows.
What are AI Blocks?
AI Blocks are customizable components in Levity that can classify emails, extract information, summarize documents, and write replies based on your prompts.
Can Levity help with customer satisfaction?
Yes, Levity improves customer satisfaction by providing immediate status updates and reducing response times.
Is coding required to use Levity?
No coding is required to set up Levity. It offers a user-friendly interface for configuring integrations and workflows.
How does Levity handle email organization?
Levity automatically classifies incoming emails and attachments based on your custom categories, allowing for efficient sorting, routing, and prioritization.
Can Levity summarize documents?
Yes, Levity can condense lengthy documents, messages, and reports into concise summaries, saving you the time of reading through entire texts.
Does Levity support custom responses?
Levity can generate contextualized replies to emails by applying prompts to specific data, eliminating the need for hand-crafted responses.