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LivePerson

Claim Tool

Last updated: August 8, 2024

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What is LivePerson?

LivePerson is an AI-driven platform designed to boost agent productivity and personalize customer experiences across various industries, including financial services, retail, telecommunications, travel, automotive, and more. Their offerings include AI chatbot toolsets, conversational intelligence, integrations, and generative AI solutions, all aimed at transforming customer service and engagement. LivePerson provides a customizable approach tailored to different industries, offering services like LP 360, professional services, and technical support, ensuring businesses can quickly deliver measurable outcomes and improve customer satisfaction.

Category

Customer Support

LivePerson's Top Features

AI Chatbot Toolset

Conversational Intelligence & Insights

Generative AI

Integrations

LP 360 Service

Professional Services

Technical Support

Voice to Digital Transformation

Conversational Commerce

Secure Messaging

Frequently asked questions about LivePerson

LivePerson's pricing

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    Use Cases

    Call Centers

    Transform traditional call centers into AI-driven digital communication hubs.

    Retail Businesses

    Enhance customer shopping experiences through personalized messaging and AI-driven interactions.

    Financial Services

    Ensure secure, compliant communication and proactive customer engagement in the financial sector.

    Telecom Providers

    Manage customer journeys effectively to maximize retention and minimize operational costs.

    Travel Agencies

    Assist travelers with real-time requests and AI-driven support to improve travel experiences.

    Automotive Dealers

    Enhance car shopping, ownership, and maintenance experiences with conversational AI.

    E-commerce Platforms

    Simplify online shopping with seamless conversational commerce solutions.

    IT Services Management

    Boost productivity by streamlining IT service management with AI solutions.

    B2B Sales & Marketing Teams

    Close more deals efficiently with the help of AI-powered sales and marketing tools.

    Customer Service Departments

    Understand customer needs better and provide personalized service at scale.

    Explore Top AI Use Cases