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Luxa

Claim Tool

Last updated: August 8, 2024

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What is Luxa?

Luxa is an AI-powered analytics tool designed for B2B environments, specializing in auto-extracting insights from sales and customer success calls. By integrating with Gong and CRM systems, Luxa analyzes transcripts to identify feature requests, pain points, and praise. This enables B2B product managers to automate the collection, categorization, and enrichment of customer feedback, prioritize tasks based on facts, and align Product, Sales, and Success teams around the same data securely.

Category

Luxa's Top Features

B2B Focused

AI Powered

Secure integration

Automates insights extraction

Combines data with CRM

Aligns teams around data

Prioritization based on reality

Sorts data by ARR, churn risk, sales cycle, request frequency

Eliminates need for call recordings review

Enhances customer feedback processes

Frequently asked questions about Luxa

Luxa's pricing

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    Use Cases

    B2B Product Managers

    Automate insights extraction from sales calls to prioritize tasks based on factual data.

    Sales Teams

    Align with Product and Success teams by sharing data-driven insights.

    Customer Success Teams

    Categorize and enrich customer feedback automatically to improve customer satisfaction.

    Executives

    Justify strategic decisions with qualitative feedback and data-driven insights.

    Data Analysts

    Streamline data collection and analysis from various sources for better insights.

    Marketing Managers

    Identify customer pain points and praise to tailor marketing strategies.

    Operations Managers

    Improve operational efficiency by automating feedback collection and analysis.

    Product Development Teams

    Gather feature requests and prioritize development tasks based on customer feedback.

    Customer Support Teams

    Respond to customer inquiries more effectively with enriched feedback data.

    IT Managers

    Ensure secure integration of AI tools with existing CRM systems for seamless analytics.