What can I do if my browser downloads PDFs instead of opening them?

Ensure your browser settings are configured to open PDFs directly, enabling the Petal extension to capture them for your project library.

Why are my annotations missing after uploading/downloading my document?

This issue may arise from improper saving or syncing. Ensure that your changes are saved and synced properly before uploading or downloading.

I didn't receive a verification email after signing up. What should I do?

Check your spam or junk folder, and if you still don't see it, reach out to our support team for assistance.

Is Petal an open-source platform?

No, Petal is not open-source but it provides a rich set of features to support your research and documentation needs.

What happens to Petal if the service shuts down?

In the rare instance of a shutdown, we will notify users in advance and provide options for data export.

Is Petal owned by a publisher?

No, Petal is an independent tool designed to support researchers and professionals across various fields.

Will Petal always be free to use?

Petal offers a free plan with essential features but also provides paid plans with advanced functionalities.

What should I include in my bug report or feature request email?

Include a description of the issue, steps to reproduce it, and the email you used for your Petal account to help us identify you quickly.

How can I reach out for partnership or enterprise licensing?

Send an email to hello@petal.org detailing your interest, and our team will get back to you promptly.

How quickly does Petal's support team respond?

We generally respond within a few hours, but if it's outside of business hours, we will reach out the next business day.

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Petal

Name: Petal
Brand: Petal
Availability: InStock
Rating: 5 (1 reviews)
Author: Petal

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Last updated: August 8, 2024

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What is Petal?

Petal is an intuitive, powerful, and AI-driven tool that helps users discover, organize, cite, and share research. It centralizes all your digital documents, offering features like generative AI for context-aware answers, automatic metadata extraction, file deduplication, and extensive annotation and collaboration capabilities. Petal supports academia, corporate R&D, and business users, providing multiple pricing plans to suit varied requirements, from free plans to premium offerings with prioritizr support and higher AI credits.

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