Shortwave
Email ManagementPricing unavailable
Gmail-first AI email assistant for triage and composing
Listing updated Sep 12, 2026
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What is Shortwave?
Shortwave for Gmail-first AI inbox work
Shortwave requires Gmail or Google Workspace and documents AI organization, filters, search, summaries, personalized writing, autocomplete, scheduling and team email controls. Outlook.com forwarding is possible but cannot send from the forwarded address; Microsoft 365 and Exchange are unsupported.
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Shortwave's Top Features
Key capabilities that make Shortwave stand out.
Gmail and Google Workspace sign-in
AI inbox organization and custom filters
AI search across email and attachments
Personalized writing, replies and autocomplete
Shared threads, comments, assignees and labels
Outlook forwarding path; Microsoft 365/Exchange unsupported
Use Cases
Who benefits most from this tool.
Gmail and Google Workspace professionals
Use AI search, summaries, personalized writing and inbox organization in a Gmail-first workspace.
Teams sharing email work
Use shared threads, comments, assignees, labels and channels to coordinate ownership.
People consolidating other inboxes
Forward supported consumer-provider mail into Gmail, while checking that sending-from-address requirements fit.
Tags
emailAIproductivityemail clientorganizationdecision-making
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Frequently Asked Questions
Does Shortwave support Microsoft 365 or Exchange?
No. Shortwave requires Gmail or Google Workspace. Microsoft 365 and Exchange are unsupported.
Can Outlook.com mail work in Shortwave?
Outlook.com, Hotmail and Live can forward into Gmail, but the forwarded address cannot send from its own address through Shortwave.
What AI quota does Shortwave Business include?
The pricing page says Business allows roughly 150–300 Standard-intelligence AI requests per day. Usage varies with request complexity and selected intelligence level; Premier shows 2x usage and Max 6x usage.
Is Shortwave free?
Shortwave advertises a free start without a credit card. Its paid Business, Premier and Max tiers have a separate 14-day trial; check which features remain after the trial.
What does Shortwave cost?
The pricing page displays Business at $30, Premier at $45 and Max at $120 per seat/month. Confirm billing currency, seat requirements and renewal at checkout.
What should a business professional try first?
Use a nonconfidential representative Gmail or Google Workspace inbox sample. Test search, summaries, a draft reply and one organization task before connecting business mail.