SupportGuy is an in-house assistant that integrates with Slack to help resolve queries faster by creating chatbots from various data sources.

How do I set up SupportGuy?

Setting up SupportGuy takes just 10 minutes. Create a chatbot using data from websites, links, or PDF documents, then add the bot to your Slack workspace.

What are the pricing plans?

SupportGuy offers four pricing plans: Free, Hobby ($15/month or $150/year), Standard ($45/month or $450/year), and Premium ($95/month or $950/year). Each plan varies by the number of messages, chatbots, and document uploads.

Can I try SupportGuy for free?

Yes, SupportGuy offers a Free plan that includes 50 messages, 1 chatbot, 400K characters of knowledge per chatbot, and 10 document uploads.

How can I contact SupportGuy for queries?

For any queries, you can direct message SupportGuy on Twitter at @_supportguy.

What is the /supportguy command?

The /supportguy command in Slack allows you to interact with your chatbot instantly to dig up helpful information at the right time.

What kind of data can I use to create a chatbot?

You can create a chatbot by adding data from a website, multiple links, or a PDF document.

Is there an annual subscription option?

Yes, there are annual subscription options available for the Hobby, Standard, and Premium plans, offering a discounted rate.

What additional features do the paid plans offer?

Paid plans offer more messages, additional chatbots, more document uploads, email notifications, priority support, and no SupportGuy branding (for Standard and Premium plans).

Is there a theme setting for SupportGuy?

Yes, the website script sets the theme (light or dark) based on local storage or defaults to light if no preference is found.

Support Guy Reviews, Alternatives, and Pricing updated April 2026

Name: Support Guy
Brand: Support Guy
Availability: InStock
Rating: 5 (1 reviews)
Author: Support Guy

What is Support Guy?

SupportGuy is an in-house assistant that can be seamlessly integrated into Slack, aiming to resolve queries up to 10 times faster. It is designed for ease of use, requiring only 10 minutes to set up. Users can create chatbots by importing data from websites, links, or PDF documents; these chatbots can then be added to the Slack workspace for instant access via the /supportguy command. Different pricing plans, including Free, Hobby, Standard, and Premium, cater to varied needs in terms of messages, chatbots, and document uploads.

Support Guy's Top Features

Key capabilities that make Support Guy stand out.

Slack Integration

Quick Setup (10 minutes)

Multiple Data Sources (Websites, Links, PDFs)

/supportguy Command

24/7 Accessibility

Varied Pricing Plans

Email Notifications

Priority Support

No-Branding (Premium Plans)

Light/Dark Theme Setting

Use Cases

Who benefits most from this tool.

Support Guy's pricing

User Reviews

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