Behind the Scenes: Hatzolah of Central Jersey—among the world’s largest & fastest-growing.

Summary

Efraim Feder takes us on a journey behind the scenes of Hatzolah of Central Jersey, one of the largest and fastest-growing emergency services organizations. The transcript provides insights into their $6.6 million campaign efforts, highlights the scale of their operations with a fleet of 21 ambulances, medic trucks, and a volunteer force of over 270 members. Covering over 300 square miles, they ensure every township has adequate medical response. The dispatch system is detailed, showcasing the robust infrastructure in place, reflecting on the importance of state-of-the-art equipment, continuous member training, and the financial aspects required to sustain their high level of service. A testament to community dedication and sophisticated emergency response, this transcript highlights the incredible coordination and commitment that Hatzolah invests in saving lives.

Highlights

• Hatzolah's $6.6 million campaign is a game-changer for emergency services in Central Jersey. 💰
• The new ambulance, number 21 in their fleet, represents their commitment to upgrading and expanding operations. 🚑
• A massive geographic coverage of over 300 square miles showcases the scale of Hatzolah's operations. 🌍
• Dispatchers and advanced technology ensure rapid response times across different townships. ⏰
• Volunteer-based organization with highly trained EMTs and paramedics ready for any emergency. 👨‍🔬
• Investment in state-of-the-art equipment and infrastructure is crucial for quality service. 📈

Key Takeaways

• Hatzolah of Central Jersey is running a massive $6.6 million campaign to expand and sustain its operations. 🚑
• The organization boasts a fleet of 21 ambulances and numerous medic trucks, ensuring comprehensive coverage. 🚒
• They cover over 300 square miles, making them one of the biggest in terms of geographic services. 🗺️
• With over 270 volunteer members, including EMTs and paramedics, Hatzolah ensures effective emergency responses. 👩‍⚕️
• Advanced dispatch systems and continuous training are pivotal in maintaining high-quality patient care. 💻
• Community support and sophisticated infrastructure are essential for the successful operation of Hatzolah. 🤝

Overview

In the heart of Central Jersey, Hatzolah is not just an emergency service but a lifeline that covers over 300 square miles. With a mighty fleet of 21 ambulances and an elite team of over 270 dedicated volunteers, including advanced life support paramedics, they've established one of the most extensive and effective emergency medical service networks. The challenges of such a vast coverage area are met with precision, dedication, and state-of-the-art technology. 🚓

Their $6.6 million fundraising campaign is an epic endeavor aiming to maintain and enhance their already top-notch services. From newly upgraded ambulances to an advanced dispatch system, every donation aids in bridging the financial requirements needed to sustain and improve the emergency services provided. There's no compromise when it comes to saving lives, and Hatzolah ensures every penny is well spent towards sophisticated equipment and top-tier training sessions for their members. 💸

Despite the high costs associated with such an extensive operation, Hatzolah remains a testament to the power of community spirit. Volunteers are at the core, running the whole service with passion and a commitment unmatched by many. Their awe-inspiring growth, sophisticated systems, and relentless pursuit of excellence make them not just a service but a beacon of hope for thousands who rely on them daily. 🌟

Chapters

• 00:00 - 00:30: Introduction to the Campaign The chapter introduces a significant campaign in Jersey aimed at raising between $1.6 and $6 million. It highlights the scale of the campaign and mentions reaching out to key coordinators behind the scenes who are actively involved in saving lives.
• 00:30 - 01:30: Ambulance and Medic Truck Overview The chapter provides an overview of the ambulance and medic truck fleet. It discusses the newest ambulance, which is the 21st in their service and hasn't been deployed yet. Additionally, it mentions the medic truck fleet, introducing a new medic truck numbered nine or ten as part of the existing 10 trucks currently in service. The call to action at the end hints at deploying paramedics.
• 01:30 - 02:30: Dispatch and Coverage Area The chapter provides an overview of the dispatch system and coverage area for emergency medical services (EMS). It mentions the use of medic trucks equipped with paramedic equipment for transport and more serious calls requiring paramedic intervention. Specifically, it refers to the legal requirements in New Jersey for dispatching paramedics and notes the convenience and systematic approach of using these trucks, suggesting an efficient operational method for EMS services. Two specific trucks are mentioned in the context of the overall dispatch and coverage strategy.
• 02:30 - 03:30: Training and Operational Details This chapter provides insights into the deployment and operational aspects of specially marked vehicles across town, highlighting the geographic spread and strategic placement in central Jersey's Lakewood area. The focus appears to be on maximizing coverage and understanding for operational efficiency, positioning Lakewood as likely having the largest geographic coverage compared to other areas.
• 03:30 - 04:30: Dispatch Room Tour The chapter titled 'Dispatch Room Tour' discusses the vast area covered by a certain operation, encompassing over 300 square miles. This includes five different townships: Lakewood, Tom's River, Howell, Brick, and Jackson, along with additional coverage of Manchester. Although Brick constitutes a small part of the area, the operation manages most of the other townships extensively.
• 04:30 - 06:30: Service Area and Equipment The chapter titled 'Service Area and Equipment' delves into the vast extent and the inner workings of a particular organization's service area. It emphasizes the substantial size they cover and provides a glimpse into the operations within the dispatch room. The focus is on how members respond to calls, highlighting the excellence and efficiency of the organization. Additionally, it mentions the periodic training and call reviews conducted with a team to ensure continuous improvement and performance.
• 06:30 - 07:30: Budget and Upgrades The chapter discusses the importance of keeping members or technicians updated and knowledgeable through training, introducing a training specialist named Abro Marine. It touches on a specific case involving a child with a heart condition, emphasizing continuous learning and adaptation to changes and challenges.
• 07:30 - 10:00: Organizational Structure and Volunteer Efforts The chapter entitled 'Organizational Structure and Volunteer Efforts' delves into various operational aspects and protocols followed within the healthcare system. The transcript portion shared focuses on the logistics of dispatching, particularly emphasizing the roles and responsibilities involved in managing blood transfusions. The narrative describes a scenario in the dispatch room, highlighting the procedural communication when activating and deploying two units for a case identified as activation 7234, with a particular focus on maintaining patient privacy and confidentiality by ensuring sensitive details are blurred or undisclosed.

Behind the Scenes: Hatzolah of Central Jersey—among the world’s largest & fastest-growing. Transcription

• 00:00 - 00:30 guide for big campaign going on Jersey raising $1.6 $6 million. I felt a massive major campaign. I reached out to one of the captains, one of the coordinators behind the scenes, saving lives of people.
• 00:30 - 01:00 So this is one of our ambulances. This is actually our newest ambulance that didn't even go into service yet. It's number 21 of our fleet of ambulances that are station 21. 21 ambulances ambulances. This is one of our 10 medic trucks that are in service now. This is a brand new one. Number nine and number 10. The call was to do paramedics. We
• 01:00 - 01:30 dispatch this medic truck that has all of the paramedic equipment on it. One section medic calls and that actually transports the patients days when there's a paramedic uh dispatch paramedics to a call a more serious call that needs paramedics in the state of New Jersey legally truck and this has all the equipment. It's a very convenient and very systematic way of doing atsula as well. And this these two trucks we have
• 01:30 - 02:00 eight of them go. So that are situated throughout town specially marked vehicles. Um we found it to be and they it's it's a very clear understanding of what's going on now question. I think that central Jersey Lakewood I think it's the biggest you have the biggest coverage geographically speaking would probably are either the biggest or one one of the
• 02:00 - 02:30 biggest and from Brooklyn from B park so over there you're talking about Zakion in a calendar area so you're talking about two or three square miles it's covered uh over 300 square miles so over 300 square miles um throughout five different townships. Okay. Lakewood, Tom's River, Howell, Brick, and Jackson. Manchester and Manchester. So, yeah, Brick is a very is is just a small piece, but all the other townships, Ganon, we cover most of it, all all of
• 02:30 - 03:00 it. And I'm going to take you inside. I'm going to show you a little bit what's going on, but the numbers are just enormous in in scope of size, how big of a size we're covering. guide for the dispatch room. I want to show you mentioned when the members actually off calls when they respond to calls but is behind the calls the member was the organization like in to to have excellent members. Let me show you what we do. So we have training and call review periodically with a group of
• 03:00 - 03:30 members just to keep the members fresh and keep the members knowledgeable and keep them to the best technicians possible. So this is Abro Marine. He's one of our um training specialists and he's going to give you a little bit of uh understanding now this week with the child is not female for the past couple days but went to the mother the child was lethargic entirely my child had a good color which was corrected you know what ABSD is first of all kind of it's a it's a hole in the heart between the two
• 03:30 - 04:00 chambers that what's called is transferring blood it's not always I'm going to take you into the dispatch room obviously any patient privacy information we're going to blur it out and nothing's going to be uh disclosed. So I have activation for 7234 in river 72. Go ahead. Send two units. I got it. Okay. One, two.
• 04:00 - 04:30 And you know what? 94 941 a backup unit for west for it 27 27 409 the address is 409
• 04:30 - 05:00 okay no problem so this is our team of dispatchers that on duty now covering the calls, covering our our five towns as we discussed. Let me show you just to give you a concept of what's going on. So this is a map showing our coverage area and we have members situated all throughout our town. One second. One second. So every bowl that is seated there is another every bowl is a member. There are members that are members of different capacities. So we have regular EMTs which we call BLS and then we have uh advanced life support paramedics. So
• 05:00 - 05:30 those are called ALS. They have different colors. And then there are members that actually service the units. And then we have Shabas. All of them have different colors, but they're all throughout town. So, when a call comes out, we have the EMTs that respond directly. We have B uh ALS, which are the paramedics. They go with the medic truck. They can go direct. I also see there's some trucks over here, pictures of truck. This all with these are our rigs all throughout town. We make sure that our town is covered and every neighborhood, there are no neighborhoods that are non-primary. Every single part
• 05:30 - 06:00 of our 300 mile radius of coverage is primary neighborhood. So, we make sure we have members there. We make sure we have paramedics there and we make sure we have ambulances over there and that's the reason why we need so many vehicles. Just giving you an example, Maple Maple Mander and Howell, that's a new neighborhood up and coming. We actually just moved an ambulance to be within close proximity over there and we took on new members in that area. You just took on 22 new members. Just took on 22 members making sure keeping up with the fold in the last year. In the last two years, we've taken on enormous amount of
• 06:00 - 06:30 members just because there are so many outlying townships that keep on growing in addition to the neighborhoods um within town that are growing enormously. So, we take on in Lakewood and we take out outside of Lakewood outlying townships that Let me ask you a question. How many members do you have in total right now? So, right now we're looking at about close to 270 me over 270 members in total. So, that would be BLS, uh basic EMTs, paramedics, and service units. Okay, this is the nice area in Tom's River. It's called Maple Tree area
• 06:30 - 07:00 going six flags Jackson. This is the Vat Six Flags. What's the drive? I would say to drive you probably looking at about 45 minutes on a regular drive. Correct. So this is all our coverage area and people are moving out and we make sure to keep all of that as primary coverage. So our members obviously carry
• 07:00 - 07:30 equipment to be able to to respond to calls. We have um stock rooms throughout town. This is one of our stock rooms where our EMTs come and they're able to restock. This is on James at Route 9. So this is our basic equipment that they come. They fill up their bags and they're ready to go. This is our paramedic stock room. So this is the paramedics monitors. This is the thumpers that's used on patients that go into cardiac arrest. This is more paramedic equipment and as well as over here paramedic equipment. So if I to wrap it up, this is our, like I told you before,
• 07:30 - 08:00 our brand new state-of-the-art ambulance. Oh, nice. Yeah. So everything is state-of-the-art. This is one of our This is our 21st brand new ambulance. Okay. Stretcher is motorized stretcher. Um everything is state-of-the-art. So talking about so talking about quality of care, talking about sophistication in our equipment, everything cost and we are
• 08:00 - 08:30 here we don't cut, we don't look for any shortcuts in tone for the patient to the maximum. We have a 6 and a half close to six and I think it's a $6 and a4 million budget. We just upgraded our ambulances $2 million in ambulances. our radio system. We upgraded over a million dollars to keep uh patient privacy to make sure that calls are private to make sure that our dispatches are are properly done. Um our medic trucks we upgrading from 8 to 10. Cost of calls um
• 08:30 - 09:00 is enormous. Make sure that you know all the the the proper equipment, the proper um shabas go available 20 files. Shabas that are that we have I think cost us over a half a million dollars a year just the shabas go coordination of our organization. So we have different committees that are put in place. We have a dispatch committee that takes care of the dispatching making sure our dispatching is topnotch. We have a training committee uh that takes care of all the all the new members. Our town is the town vox very fast growth. One of the dispatchers told me they just
• 09:00 - 09:30 upgraded the phone system. Right. Our phone system backup system. Exactly. Our our HCAT system which is our dispatch. software, our software that we use for dispatching calls, very very sophisticated, keeping tabs, um, where there are new streets developing, where there are new developments coming up. So, we go through the map and we make sure that there's proper coverage. All of that takes enormous time, effort, and obviously expenses. Um, just to be clear, our membership are all
• 09:30 - 10:00 volunteers, but the cost of running the organization and being sophisticated, being sophisticated and being up to par what to what we need and what we the patient care that we have to give, there's a the expenses are high and that's why we're reaching out and hopefully Hashem will be successful in this campaign so that we can continue to serve the community. Thank you so much and thank you so much for doing so much for the clip.