Beyond the Sky AI + L&D Community Of Practice Spring 2025

Summary

Highlights

• Danielle Wallace emphasizes AI's role in custom learning. 🌟
• Participants explore AI creativity with Canva and Google AI Studio. 📊
• Innovative applications of AI in skill development discussed. 💡
• AI literacy and ethical concerns take center stage. 🔍
• Breakout sessions reveal diverse AI adoption strategies. 🗣️

Key Takeaways

• AI integration elevates learning experiences in organizations. 🚀
• AI literacy is crucial for meaningful adoption. 🧠
• Innovative uses of AI tools like Canva and Google AI Studio. 🎨
• Open discussions on AI ethical implications are necessary. 🌐
• Community collaboration enhances AI learning and implementation. 🤝

Overview

Chapters

• 00:00 - 01:30: Introduction and Mentimeter Setup The chapter introduces the AI community of practice, which aims to bring together individuals in the talent and development space. Attendees are instructed to join an interactive session using Mentimeter by entering a given code.
• 01:30 - 03:00: Beyond the Sky AI Community Focus The chapter 'Beyond the Sky AI Community Focus' delves into the team's dedication to crafting customized learning experiences for organizations. The emphasis is on the effective usage of AI within organizational structures and the adoption of skills necessary for this integration. By doing so, the aim is to uplift the community, ensuring collective advancement in AI utilization.
• 03:00 - 04:30: Introduction of Speakers and Overview of Community Practice The chapter begins with the introduction of the speakers, Danielle Wallace, CEO of Beyond the Sky, and Yelena, the COO. They emphasize the importance of utilizing technology for positive impacts in creating talented workplaces. The session appears to be a continuation, as Yelena mentions being remembered from a previous session.
• 04:30 - 08:30: Breakout Sessions and AI Applications Sharing This chapter focuses on breakout sessions within a community devoted to artificial intelligence (AI) applications and sharing. The session is marked by the presence of Marcus Burnhard, a special guest, who emphasizes the sustained engagement and fruitful discussions that occur within this community of practice, now in its third year, having successfully connected hundreds of individuals.
• 08:30 - 10:30: Using AI Tools in Organizations The chapter titled 'Using AI Tools in Organizations' emphasizes the importance of collaboration and sharing of insights among participants. It encourages individuals to take the opportunity to connect with others, sharing thoughts and examples. The session is structured to begin with a discussion and proceeds with breakout sessions that allow for more in-depth idea exchange. These breakout sessions are moderated for participant ease.
• 10:30 - 15:00: AI as a Learning Partner Example Chapter Title: AI as a Learning Partner Example Summary: The chapter introduces Marcus, an expert in AI, who is available to answer questions related to the subject. The host expresses excitement about Marcus's presence and encourages participants to engage by accessing a specific website using a provided code (514-4854) in order to gather information about their locations.
• 15:00 - 22:00: AI Tools for Video and Image Creation The chapter discusses the integration of AI in various organizations, particularly focusing on tools used for video and image creation. Participants are encouraged to share their experiences and ideas about using AI. There are also breakout sessions planned for deeper discussions, and Marcus will be available to answer questions.
• 22:00 - 31:00: Addressing AI Bias and Ethical Considerations The chapter discusses the progress organizations are making in addressing AI bias and related ethical considerations, noting a general trend towards increased AI integration across various processes. This expansion is recognized as a positive step towards achieving operational efficiencies. Despite progress being observed primarily in specific areas, it reflects a broader movement towards improving AI practices.
• 31:00 - 35:00: Individual and Organizational AI Adoption Challenges The chapter discusses the uneven adoption of AI technologies among individuals and organizations. While some sectors and groups have begun their AI journey, others have yet to start. The speaker reassures that there is no need to worry as everyone is progressing at their own pace. The idea is to reduce pressure and acknowledge that everyone is collectively navigating this new landscape of AI adoption. Overall, the chapter emphasizes the shared experience of adopting AI and encourages a calm approach to technological advancement.
• 35:00 - 37:00: Conclusion and Encouragement for Continued Learning The chapter emphasizes the uneven nature of progress in the field but highlights opportunities for learning from others who are experimenting with exciting new ideas and technologies. It invites participants to share their own experiences, particularly in relation to AI, to foster a collaborative learning environment.

Beyond the Sky AI + L&D Community Of Practice Spring 2025 Transcription

• 00:00 - 00:30 [Music] welcome to today's session on the AI community of practice the this community is really designed for us collectively within this talent and development space as we're getting started and those who are coming on right now if you could go to mente.com and type in the code 514-4854 Mark can you put that into the
• 00:30 - 01:00 chat um and we'll use that to set the stage as we're going forward so beyond the sky myself and my team we are really focused on creating effective learning experiences that are custom to each organization and by effective there's such a role for Effective AI use within an organization and effective skill adoption that's why we're so excited to be able to help Elevate our entire community to ensure that we collectively
• 01:00 - 01:30 as an industry are best poised to harness this technology or the forces of good so we can actually help create more talented workplaces um I like so again myself I'm Danielle Wallace the CEO beyond the sky for those who are just joining and joining me here is uh our coo Yelena hey everyone I'm Yelena uh you may remember me from previous session
• 01:30 - 02:00 I'm super delighted to be here today as we support each other in our AI Journeys and Marcus burnhard our special guest yeah hello great to be here as always um this community of practice has been running for some time now and it's always good good conversations during and after the after the meetings so looking forward to another round of these and with that this is our third year actually in this community practice and we've brought together hundreds of
• 02:00 - 02:30 people to have these awesome Minds together to share um this really is your chance it's your opportunity to connect with others uh share insights thoughts examples uh we'll start off their discussion on that note and then we'll be moving into a breakout so we can get a bit deeper intoit more opportunities for sharing of ideas those sessions will be moderated so it's super easy on your behalf um and then finally we'll we will
• 02:30 - 03:00 regroup and we'll have Marcus uh be able to answer your AI questions which we're delighted that we have his expertise here for that so with that again those who are just joining in right now so amazing to see you if you could go um if you could go to m.com with the code 514-4854 would love to get a sense of where you
• 03:00 - 03:30 are on your AI journey and then collectively we will also be sharing ideas both within the session here but also within our breakouts so we have bit more time to get deeper and the Marcus will be answering those questions so with that let's see how I'm really curious to know how you are using AI in your organizations so for those who haven't um answered yet feel free now and what we're seeing as
• 03:30 - 04:00 actually exciting here so we're seeing that more organizations are making progress um in general I'm seeing this across the board I'm seeing that we this is mirroring what what I'm seeing I'm nice to know that people are expanding AI integration across processes that's a really good place to be started for efficiencies and that there we are making some progress in Pockets um
• 04:00 - 04:30 we still continually see on mass what the adoption is uneven on mass we have going forward in Pockets not in others and my reassurance to everybody is don't worry don't worry because many of those in the top bucket there of we have yet to start the AI Journey Don't worry because everybody's behind so don't don't reduce the pressure uh we're all in this journey together um so the AI adoption really is
• 04:30 - 05:00 uneven but there is so much that we can learn from those perhaps who are doing some cool things that perhaps they would like to share um is there anybody that would like to share how they are progressing or what what you're play testing with even as a relates to AI
• 05:00 - 05:30 George great um JY if you could and then we'll go to Hina so George would you like to share and would have joy unmute you he is unmuted so we just need to unmute his mic there we go all right thank you hey thanks for thanks for the invite too we've done some really cool stuff lately
• 05:30 - 06:00 with uh bringing AI into the loop as far as we now have in every single course a course assistant but we found out real quickly that that became the bar so instead of it being a a cool thing it's now the bar so we had to introduce uh more where we have a lot of AI roleplay different things like that where there's Active Learning that's happening with our soft skill development different different skills like that and we've
• 06:00 - 06:30 implemented a complete overhaul of our design process where we have our AI assistant we call it Desi that is within the entire process where we've taken our design process from 72 days to about 21 and uh it's worked out really well we've we piloted it first now we're we've uh done our first eight courses with it and we found that that 21 day
• 06:30 - 07:00 mark is really the sweet spot for us and the courses are more interactive and they're a little bit better and the big thing was we didn't want the subject matter experts to feel taken back you know like uh they lost value and it's had the opposite effect because the way that we engage with the subject matter expert is we use Desi as sort of a jumping off point instead of beginning with a blank page so it's been kind of neat to do that and to see that it's
• 07:00 - 07:30 been uh helpful as opposed to uh not that's amazing and maybe we should impact that bit more in who's in the breaker rooms are in because that's super fascinating gives I know I have so many I bet youbody have lots of questions and ideas I go with that that's so awesome George thank you using it both for processes but also for teaching um ah Hina thank you maybe we'll go to yourself
• 07:30 - 08:00 can you hear me yes awesome wow George that was a fascinating example for St um for me one of the ways that I've been using AI in my business um that I think is going to be transformative to the L&D industry is really leveraging um the AI tool as a learning partner so for myself I've been playing a lot with Google AI studio so as an example I'm in the midst of an Excel document
• 08:00 - 08:30 putting together a pivot table trying to understand how I get a specific output and I leverage Google AI Studio to share my screen speak to Gemini and say hey this is the output I'm looking for can you guide me through that process so the so through Gemini it'll step by step guide me as a learning guide in terms of what I need to do to get to the accomplished task um similarly I've done that with canva so I've used canva I've used Google a studio in partnership with
• 08:30 - 09:00 canva sharing my screen and really conversing with Gemini in terms of what creative elements should I be using what best represents my brand what colors what fonts and having that partner really look at it from a branding lens and help me through making those type of decisions so um yeah really using it as a learning guide has been super impactful for me in my business that's so cool and so I I've
• 09:00 - 09:30 got a clip I can share as well that that shows that so using Google AI stud to be able to talk with Gemini um that's so transformative uh imagine a world where everybody has a coach within their platform their system this is a like you have canva open so I have never worked with canva before and I'm trying to create a YouTube thumbnail sure I can help you with that do you want to start with a template or from scratch from a template
• 09:30 - 10:00 would be great okay let's start with a template on the C homepage you should see a row of options and one of them says YouTube thumbnail do you see it yes I just selected it great you should now be on a screen with a blank canvas and some template options on the left do you want to browse to the templates or do you already have an idea of what you want your thumbnail to look like how can I find the template that works for what I need my topic is about AI tools okay you want a template for a YouTube
• 10:00 - 10:30 thumbnail about AI tools at the top of the templates panel there's a search bar type AI in there and hit enter and that should bring up templates related to that topic do you see the search bar okay so I see a number of really good options but I can't quite choose can you help me pick one of course I can help could you tell me more about what your video is about and what kind of vibe you're going for this will help me narrow down some options yeah in this video I'm going to talk talk about different AI tools and different use
• 10:30 - 11:00 cases for them okay so the video is about different AI tools and their use cases since it's educational let's look for a template that is clean and informative rather than overly flashy there are a few templates with titles like AI tools or artificial intelligence can you see any that fit that description what do you think of this one that template with the title best AI Tools looks like a good option it's clear and attention grabbing do you like
• 11:00 - 11:30 it I do can you tell me how to edit it yes I can definitely help you with that to start editing you can click on any element in the template like the text the photo or the graphics once you've clicked an element you can use the editing tools that appear above the canvas to change its size position color and more would you like me to start with editing the text can you tell me some best practices for creating YouTube thumbnails sure here are a few best practices for creating YouTube thumbnails use high quality images that
• 11:30 - 12:00 are clear and relevant to your video topic make sure the text is easy to read at a small size and use contrasting colors you also want to keep your thumbnails consistent with your branding and ensure they accurately represent the content of your video as this will help attract viewers so Hina that's pretty awesome um I understand that's uh you also have a YouTube channel with your sister um and your focus though and this see others the chat as well are not even just in
• 12:00 - 12:30 the talent development space you're being in the marketing space that's pretty awesome like what a an amazing use case to now had suddenly have within any within any system like your own coach that's pretty cool thank you so much Anan yeah it's pretty fascinating to have an OnDemand coach that will guide you through the process while you're in it um so the use cases are fascinating awesome um and Sarah you like to share
• 12:30 - 13:00 oh um JY can you her thank you everybody so yeah that was really amazing Hina like I I'm avoiding going down the route of of video generation and just generally but what I've been focusing on is um I'm officially calling this decoding algorithmic bias and I think a couple of people have sat in on a session I did at
• 13:00 - 13:30 a conference but basically when I'm searching for either AI images or just even stock images it's just understanding how to write a good prompt especially with AI to make sure that you're not getting something hugely and overtly racist or completely wrong so the words you use the combinations of words words you use are really really challenging I'm finding so I'm starting to learn more um but AI image generation isn't really there in terms terms of the world of equity diversity and
• 13:30 - 14:00 inclusion I'm also avoiding uh in 11 lab some of you may use 11 labs for your audio generation there's a feature where you can create an agent which is essentially a chat bot I think I know nothing about it and I'm completely avoiding it because I'm going to go down a huge rabbit hole but what I'd like to do eventually is build something that could potentially be used as an add-on to a virtual environment or even simply an e-learning course that people can ask questions of so leadership training that
• 14:00 - 14:30 type of thing but again I'm not even looking at my on my other screen because I know I'll be hours playing with it so that's what I'm working on or not working on in this case but it's great there's so much that we can it's this is great the whole purpose of this community practice is to share what we are thinking about what we're working on springboard for ideas for others and help us collectively you know Elevate our community to that end I'll share an example I'm going to be
• 14:30 - 15:00 brief um in the interest of time but I wanted to let be aware of a new features so this is an AI roleplay so you are able to have an interaction and you get 100% personalized feedback so I'm having a conversation and you you can talk to it you can talk back this case I'm I deleted this part of the audio and the feedback is 100% personalized and it can be delivered via your response could be perceived as
• 15:00 - 15:30 indirectly questioning the team members responsibility or implying that they haven't considered their workload which might make them feel defensive instead consider a more empathetic and direct approach so again I just want to show you a small clip in the interest of time but imagine this world now where you can actually be talking to your AI Avatar that has a PA face that has a voice that can have expression it really opens up a lot of more possibilities to Future skills practice and happy to go into the break rooms to share you know what's
• 15:30 - 16:00 what are some of the limitations of that but collectively there's so much that we could be doing to upscale so uh this was I was talking about so uh if you give a prompt like create an avatar of an old woman Indian or you can take off Indian with phone showing gpay Google pay uh Google pay because if you're creating something you need a Google pay option there so if you hit create here and it's again in the canva and it's uh
• 16:00 - 16:30 the left most if you see the panel here this called this Dream lab so so you'll get the image which is downloadable um and you can use it in your PP presentations you can use it in your learning courses and uh they're really good to use and uh for free you could use TW you could get 20 upgrades on this for free but if you get the membership for canva that's you know you can have the more limits to create those
• 16:30 - 17:00 images that's great thank you for sharing that and also some of the features that might be available to anybody even without a subscription that's really cool yes okay and clearly it's interesting because despite some of the limitations what we're collectively seeing is that you're many of us are still able to play test and move forward um and anything else You' like to share on this
• 17:00 - 17:30 Yelena yeah we're just reflecting as I said earlier on these beautiful examples and opportunities we have and I feel it's so exciting for everybody um and I'm super curious to hear what others are experiencing in terms of potential challenges that their Workforce is adopting in adopting AI is facing um so if you will please share in Mente uh with the code that you see on screen uh and if you'd like to expand on your
• 17:30 - 18:00 answers in the chat we are Keen to hear your uh opinion on this oh so there is this continual um so we do continue to see the lack of understanding but AI across organizations and the continuation of privacy concerned Enterprise restrictions um those continue to be enduring themes and yet what we're also seeing within some of our conversations that we've been having having and the sharing here is that there still is
• 18:00 - 18:30 things that we can do if even if it's on our own to ensure that our own skills are augmented and our own skills continue to allow us to not be left behind I'm speaking with organizations actually about this so even though their Enterprise is locked down I'm working with them to ensure that their team has the skills so they won't be left behind when suddenly the organization gives a green light on use of AI um and I think within our groups that we be moving into
• 18:30 - 19:00 shortly I think there's lots we can learn from each other on ways that some of us are getting around some of these bar barriers and what are the different solutions that we have been testing we have been using so very shortly you will be whisked into breakout rooms they are random I do encourage you to leave your camera on you will be able to speak aloud and they will be facilitated so we can have really awesome Rich discussion
• 19:00 - 19:30 thank everybody for the rich discussions in the group I'm eager to share mine but particularly curious y to hear what the insights were from your your breakout room yeah very interesting conversation I'm happy to hear that most people did not report any problems with their organization or Corporation in general um limiting their experimentation or adoption of AI which is fascinating to hear what I heard mostly was two things
• 19:30 - 20:00 one is uh challenges with people not knowing where to start like individual attitudes towards uh AI not knowing where to start not seeing the value perhaps or a specific use case that would be valuable for them which is which is interesting um and then there's also the cost of experimentation so as the tools are evolving quickly and most of them have Pro or uh free version um people have
• 20:00 - 20:30 commented on how difficult it is to navigate and learn um about the different tools when you need to invest in the pro version to be able to get all the features of it um so it's like these two aspects that are quite individual I would say so it's on an individual level that we uh need to solve though those and an interesting solution has come up from Maxine for example she shared how boot camps help people overcome those uh
• 20:30 - 21:00 issues by showing them what's possible uh it does take time but it is a structured way to help people Embrace Ai and start using it we don't hear you amazing I'll share my group and then I'll ask a question for yourself Marcus so in our group we had spoken about the benefits and the actual use cases of using notebook LM for example to have have with the pro version you can actually interact with
• 21:00 - 21:30 the podcast with the free version you can actually create a podcast um and Charles um Arnold Doug George had great examples for which to share and that brought us to one of the questions which I'm going to tea up for yourself Marcus is that with that and then using the pro version and then the all the other tools it gets to be really expensive um any thoughts Marcus on how to navigate this increasingly increasing
• 21:30 - 22:00 world where at one point in time I can imagine that everything is just yet another subscription that becomes overburdening as we're thinking about using generative AI do you have any thoughts on how we might approach how to effectively learn with those constraints think we need to unmute
• 22:00 - 22:30 Marcus there we go now I'm unmuted OK do great question I mean this is something we all struggle with right uh it's uh it's um it's a real challenge to stay on top of the tools and then I mean especially last week we saw so many new models come out that it becomes really overwhelming to try to stay on top um I would say um don't overthink it you can you can you can try to follow different models but really don't
• 22:30 - 23:00 overthink it if you've got if you've got the one that you're subscribing to you're probably doing all right there um open AI still has the biggest variety I'm now I'm now using lots of o03 mini High because it is it has reasoning and because it has internet access I used to really like the anthropic piece and Sonet 3.7 is amazing but it still lacks the internet access you can't tell it to go and research something so that's where anthropic have always been really behind and then uh beyond that it really
• 23:00 - 23:30 depends on what kind of a person you are because um only few people go beyond that and run models for example on their own on their own system or want to try out other models as well uh that said um I know that a lot of people have perplexity uh as well and and are still fans thereof a player that's been totally overlooked in this space and still very unknown is u.com
• 23:30 - 24:00 y.com they target the Enterprise space they don't Target us as individuals therefore we don't get any marketing for them and that's why they're so badly known but they are the better version of perplexity and their search doesn't give you any ads of what you should be buying um they still only do internet research and really beautifully uh u.com allows you access to almost all the models whether it's the um open AI models on the on the 20 bucks a month version um or whether it's
• 24:00 - 24:30 the anthropic on the 20 bucks a month or all of those models including llama uh deep seek the a version that runs in the US that's not linked to China any any of those the mistra that's come out of Europe um at on u.com the annual subscription is 180 bucks there you can test out all the models and they keep adding new models so if you are more interested in the playground u.com is the place where you should B because you have access to Gemini from Google you
• 24:30 - 25:00 have access to all of them and 20 bucks a month time 12 is 240 and 180 a year is very competitive compared to that there are tiny downsides like you can't upload quite as many documents when you're working with the Tool uh but unless you unless you're trying to upload 150 page PDF which probably the fewest of us are doing because that really goes uh close to where are you with privacy especially if
• 25:00 - 25:30 you're doing it for work um then then I would say for most of us the drawbacks of joining that one aren't aren't big enough to Warrant not going there so for most of the people um I would I would say that could be an alternative if you want to explore more and go beyond your current 20 bucks a month subscription wherever you have it or maybe consolidate even having your anthropic and your perplexity uh which which then takes you to almost 500 bucks
• 25:30 - 26:00 a month a little bit um and yes Dan that's the u.com that's the one um and for for a little bit of background where they came from and why you haven't heard of them well number one I've already said it's because they target Enterprise customers so they're they've partnered with Reuters right and they're doing reuter and they're doing work on news so they they are very big on on non hallucination of course they're not perfect but that's that's where they're marketing that's
• 26:00 - 26:30 why you don't hear of them Richard zoha their CEO is the former um head of AI at Salesforce so he he knows what he's doing and he's often referred to as the inventor of prompt Engineering in the mid2 uh so he does know what he's doing um he's not he's not a a a a weak perplexity competitor he's a really strong perplexity competitor um that's that's my two cents worth on that I hope that's useful very
• 26:30 - 27:00 useful thank you very tangible practical um Yelena yeah and um I think this is a question that we hear in every session uh have um in our group it came up um as well so Marcus I wonder what's your most upto-date um opinion on the ethical limitations that still exist in comp companes things like privacy control and um the the
• 27:00 - 27:30 content that we you know that we share with uh these AI models has there been any update or anything that you think that could be useful for our group and the issues that they expressed um number one this is a good concern to have and we should have this concern whether we're working with AI or whether we're doing anything else in our organizations I think biases uh are still a problem in society and not a problem limited to AI uh so it's great
• 27:30 - 28:00 to have this conversation and to have an eye on this um uh AI is bringing this discussion more into the Forefront which is particularly good uh especially in some some countries political climates at the moment as well I'm looking at Europe I'm looking at North America um we we have to have this conversation and we need to keep this conversation going the models themselves uh I always say you need to understand when you're talking about AI bias you're usually not talking about something that is hardwire
• 28:00 - 28:30 programmed deep seek might be an exception in deep seek you get something that's hardwired program that says Tiana man Square never happened um but that's that's very different uh in in all the others I would say in the vast majority of cases you're looking at the fact that we trained this thing on the internet and that the internet is majority Western majority white majority male majority between uh 25 and 40 so you will get those biases and you
• 28:30 - 29:00 get our normal uh biases in our in our societies that are reflected through these these user bases that have filled the internet you get the mirrored back at you um so it's not about Bad actors it is the fact that when we train them with lots of information then this information will reflect who we are as a society um and I guess I always talk about the importance of um AI literacy and fluency um and staying on top of how prompting works I'll I'll link the the
• 29:00 - 29:30 article I've recently published on this as well there for your information I think people are starting to understand better how prompts work they're understanding better how large language models work they're understanding better why they get some hallucinations or not and we're also seeing that this is useful because suddenly you can prompt in canvas suddenly you can prompt in Adobe Acrobat suddenly you can prompt in another and all the same rules apply and we saw we saw earlier when you when you ask for an Indian lady you get an Indian
• 29:30 - 30:00 lady if you don't ask for an Indian lady you might get a a a mixture of different ethnicities or you might in in a case have no mixture of ethnicities um I think there the conversation needs to be had around the user also has a responsibility we can't for the next five years point at the system and the tool not being perfect right if I miss the nail with my hammer and I hit my finger in instead well I can only complain so much about the people who
• 30:00 - 30:30 who designed the hammer um so if I'm prompting uh for example for uh a bigger diversity in my images or similar example then I have a responsibility that I can use there as well so I would say you're absolutely right to bring this topic up let's keep the conversation going let's see what role we play as human users um to ensure that our checks and balances are in place and to continue the conversation around how how balanced
• 30:30 - 31:00 uh AI tools are and and and how they are developing but uh yeah great great conversation please keep it going and and and please let's let's see if we can further further improve not just the tools but also our society fabulous I encourage everybody to keep those considerations in mind and also to put any questions you might have into the chat I'll answer one briefly but very briefly about AI for video
• 31:00 - 31:30 demonstrations instructions I'm using I I haven't found one uh Roger that gets exactly to what you're saying I'm using pictory doai um but still I appreciate your ongoing concern and what I say is that every single month the tools get better I subscribe to a lot of AI video tools and they continually get better so it's so frustrating right now so frustrating but over the Long Haul I'm with it for the end game and eventually these will get better um and I guess
• 31:30 - 32:00 maybe with that Marcus a question I have for you is as we think about that endgame what are some of the things we as practitioners and as learning leaders should be thinking about right now as it relates to AI adoption within our organizations because we're looking at this from a learning angle I think the the biggest thing we need to look at is how performance and performance support is changing we used we used to say there's learning and training in the formal
• 32:00 - 32:30 fashion over here then there are small performance support tools and maybe job AIDS uh here and then the rest is the work that gets done because these tools are becoming so conversational and we saw a fantastic example earlier where someone was coached into the program and said do you want to go over to the to the um to the templates we've got or have you got an idea already and and uh you know the the AI is becoming part of the apps it is we're moving away at a at
• 32:30 - 33:00 a really big Pace from AI being a thing that is separate and so uh that that for me is the main thing we need to keep an eye on that changes how learning and training and performance support will work often uh often this hype around you know the microlearning or the learning in the flow of work as as things um that we've looked at in the past as we look forward these things are
• 33:00 - 33:30 becoming more realistic because you just can just hit a button and you can ask a question and you'll get that support there and then and in a conversational way these tools will become you know even even more of a personal assistant that can also answer questions about the job answer questions about tools and help us there as this progresses uh the role of Learning and Development and talent development in our organizations will shift and so will HR uh I don't have I don't have the crystal
• 33:30 - 34:00 ball and I never profess to have one um but I would say you know a a good AI literacy and ideally uh being um being fluent enough around around these tools to say to say you even have ai fluency is a is a good step to move you into a competitive position as well as your team members and your team as a whole um to be ready for how things are changing um I can foresee that uh the learning and
• 34:00 - 34:30 talent development function will become a little bit more decentralized uh because of how these tools are dispersed and how people are using them uh but even in a case where that happens we'll need an umbrella function that knows about learning and training and we need to keep in mind that the whole world isn't desk workers with white collars um there are there are organizations that have that have people that do things with their hands that run shop fronts that uh don't work from home and actually sell things uh uh on on the High Street and in the shops
• 34:30 - 35:00 so there's a huge variety here so to I'm not trying to to um give you an answer that is one siiz fits all uh but as a general Trend that's where I see things heading and what I think we as professionals need to do we need to stay AI liter and as as fluent as possible uh with these tools and what's happening so that we can support our organizations and how to get the most out of them and how to deliver business value I love that and as we can support our
• 35:00 - 35:30 organization to get the great business value from it we can also support each other um I'll be happy to answer some of these more specific questions within our LinkedIn Community Practice I think we'll be drawing to a close but I do encourage uh Mark will be putting that into the chat and I do encourage us to continue these conversations we've got great learning from each other that we've had great Insight from Marcus and alog together collectively we can really use this knowledge to help us Elevate our indry so we are effectively using technology to bring about real
• 35:30 - 36:00 meaningful change um with that I do encourage you to keep learning um to support you on that endeavor we do have a prompt template that can help you get started I think some people might have had that um we also have a a YouTube you and U and 2042 podcast Channel which goes deeper into many of these topics as well um and then on a more granular basis as well we do offer an AI master class which is a Hands-On session so you
• 36:00 - 36:30 can actually help your teams be upskilled effectively in use of generative AI within your organizations um if you're interested in those e-learning interactions that are 100% you know give you 100% customized feedback AI role plays we're happy to teach you how to do that or we can create that for yourself for your organization Al together we're really here whether you want a sounding board for you know some AI tools that might be suitable for your use case um or whether
• 36:30 - 37:00 you want something um more holistic um like through through Mark all collect all together we are here collectively to help and support you um I love all the conversations such a rich chat such a rich Community I do encourage you to put uh to put those questions into our LinkedIn Community Practice um Mark will put that into the chat and please reach out reach out to us um you can reach me by my email um which you would have got
• 37:00 - 37:30 from this invite as well we look forward to seeing you perhaps in a master class or in any other different Endeavor that we can best support you in thank you so much everybody what an amazing conversation we packed in a lot thank you so much [Music]