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Summary
The EBI Induction Training by TMS Communications covers essential topics related to ethics and business integrity within Sanofi. Over the course of the training, key issues like the importance of business ethics, legal implications, anti-corruption laws, and thoughtful risk-taking are discussed. The training emphasizes understanding the EBI program, Sanofi's code of conduct, and the Speak Up Universe, which enhances feedback culture. Learners are expected to complete an assessment to ensure comprehension, highlighting the integration of ethical practices into everyday business operations as crucial for building trust, maintaining reputation, and improving employee morale.
Highlights
Business ethics is crucial for trust, reputation, and legal compliance! 🌟
Sanofi employees are encouraged to become EBI champions to promote ethical culture! 🏅
The Code of Conduct serves as the company's moral compass. 🧭
Speak Up Universe encourages constructive feedback and openness! 🗣️
Thoughtful risk-taking is key for innovation while maintaining ethics. 💡
Key Takeaways
Understanding business ethics fosters trust, reputation, and compliance! 🤝
Sanofi has a comprehensive EBI program to support ethical business conduct! 📈
The Code of Conduct and Speak Up Universe are vital tools for employees! 📚
Corruption laws have broad applications, highlighting the need for vigilance! 🚔
Thoughtful risk-taking balances opportunity and ethical decision-making! 🎯
Overview
The EBI Induction Training video, created by TMS Communications, introduces employees to the world of Ethics and Business Integrity (EBI) at Sanofi. Led by Dias from the ethics team, the training delves into why business ethics is important, emphasizing the benefits of building trust, enhancing reputation, and ensuring compliance. Through this engaging session, employees are invited to understand the essence of ethical behavior and its impact on business success.
A significant portion of the training focuses on Sanofi's EBI program, which includes being a champion for ethical business practices, understanding and adopting the Sanofi Code of Conduct, and utilizing the Speak Up Universe to foster a culture of open communication and feedback. The training underscores Sanofi's commitment to adhering to various anti-corruption laws and applying ethical principles in decision-making processes to navigate challenges effectively.
To reinforce the lessons from the training, employees must complete an EBI assessment, requiring an 80% score to pass. This approach ensures that employees not only digest the information but are able to apply ethical considerations in real scenarios. The training wraps up with resources for further learning, reflecting Sanofi's dedication to cultivating an environment where ethics and integrity are integral to its operations.
Chapters
00:00 - 00:30: Introduction to EBI Family The chapter introduces the Ethics and Business Integrity (EBI) team, beginning with a welcome message from Dias, a member of the EBI team. Dias introduces the purpose of the session, which is to discuss ethics and business integrity over the next 20 to 30 minutes. The chapter specifically introduces two EBI officers located in Thailand, Malaysia, and Singapore, starting with Farington, who is based in Bangkok.
00:30 - 01:00: Content Overview of EBI Training Chapter: Content Overview of EBI Training
The chapter begins with an introduction by Dias, the ethics and business integrity lead, based in Kuala Lumpur, Malaysia. The focus of the training session is on understanding the importance of business ethics. There are eight key items outlined for discussion, starting with an exploration of why business ethics is crucial. The chapter sets the stage for a deeper dive into the EBI program.
01:00 - 03:00: Importance of Business Ethics The chapter discusses several key aspects of business ethics, focusing on the importance of the code of conduct at Sanofi, the role of an EB (Ethics & Business) champion, and the significance of 'speak up' culture in promoting accountability and transparency. Thoughtful risk-taking is highlighted as a critical component in ethical decision-making. Additionally, the chapter covers the conflict of interest policy and the EBI (Ethics & Business Integrity) assessment, emphasizing that participants will need to complete this assessment by the end of the training.
03:00 - 04:00: Challenges in Fighting Corruption The chapter focuses on the importance of business ethics in fighting corruption. It highlights that ethical business practices are crucial in building trust and earning respect from external stakeholders. The chapter underscores the need for a minimum assessment score of 80% to successfully complete the training on this important topic.
04:00 - 06:00: Understanding FCPA and Corruption This chapter discusses the significance of the Foreign Corrupt Practices Act (FCPA) and its role in combating corruption. It emphasizes the importance of maintaining ethical business practices, which not only facilitate better cooperation among trustworthy colleagues but also enhance a company's reputation in the market. Additionally, the discussion touches on how ethical conduct positively impacts employee morale, citing recent research in support.
06:00 - 08:00: Consequences of Unethical Behavior This chapter emphasizes the importance of ethical behavior in businesses. It highlights that businesses with high ethical standards tend to have more satisfied and motivated employees. Ethical behavior is crucial not only for the employees' well-being but also for the overall success of the company. Moreover, the chapter discusses the concept of social responsibility, indicating that businesses are obligated to act in ways that are not only legal and profitable but also beneficial to society. The chapter also touches on the necessity of compliance with these ethical standards and practices.
08:00 - 10:00: EBI Program in Sanofi The chapter on 'EBI Program in Sanofi' emphasizes the importance of adhering to ethical standards in business operations. It points out that maintaining business ethics is not only crucial from a moral standpoint but also often a legal necessity. From a regulatory perspective, ethical practices are vital for compliance with laws and regulations. James Wolfenson, the ninth president of the World Bank Group, is quoted to emphasize the role of ethics in fighting corruption. He articulates that corruption is a significant barrier to economic growth, highlighting the importance of combating this issue effectively.
10:00 - 12:00: Sanofi's Value Proposition and Culture The chapter discusses the complexity surrounding anti-corruption regulations that affect Sanofi and its employees. It highlights that these regulations can have extraterritorial applications, meaning they can apply not just in the country where the corruption occurs but also in other jurisdictions. The chapter also clarifies the definition of corruption, emphasizing that it involves offering something of value with the intent of securing or maintaining business deals.
12:00 - 15:00: Code of Conduct and Speak Up Culture The chapter titled 'Code of Conduct and Speak Up Culture' focuses on the importance of adhering to international regulations related to anti-corruption. It highlights the significance of compliance with various global anti-corruption statutes and regulations, such as the OECD guidelines in Europe, Sapin II law in France, the Foreign Corrupt Practices Act (FCPA) in the United States, and the UK Bribery Act. Emphasizing a culture of speaking up, it encourages reports and discussions of unethical behavior without fear of retaliation.
15:00 - 18:00: Thoughtful Risk Taking in Decision Making The chapter titled "Thoughtful Risk Taking in Decision Making" discusses the Foreign Corrupt Practices Act (FCPA), which is an anti-corruption regulation from the United States. The FCPA addresses corrupt practices that can occur through employees or third parties, as well as direct corruption. The chapter includes a catalog of potential violations and provides examples of how corruption might manifest in various scenarios.
18:00 - 21:00: Conflict of Interest Policy The chapter discusses the role of internal communication in uncovering evidence of illegal practices, particularly direct corruption. It highlights the procedure followed by investigators, such as those from the Foreign Corrupt Practices Act (FCPA), who often start by examining company emails to uncover corruption. The text suggests that unethical behavior is prevalent and astonishingly common within organizations.
21:00 - 25:00: Assessment and Conclusion The chapter 'Assessment and Conclusion' emphasizes the severe consequences of unethical behavior on both individuals and organizations. Individuals may face job loss, damage to reputation, and even imprisonment, while organizations risk losing credibility, facing declining morale and productivity, and incurring significant fines and financial losses. The chapter uses the metaphor of an iceberg to illustrate these hidden yet impactful consequences.
EBI Induction Training (MYSG) Transcription
00:00 - 00:30 hello everyone welcome to sanoi my name is Dias I am from ethics and business Integrity so during the 30 minutes next 30 minutes or 20 25 minutes we will discuss more on ethics and business Integrity topic so the first thing is that I would like to introduce you to ebi family so we have two ebi officers in Thailand Malaysia Singapore the first one is farington she is based in Bangkok in
00:30 - 01:00 Thailand and uh the next one is myself Dias I'm uh ethics and business Integrity lead and transversal project I based in quala lumur in Malaysia this is the content of our ebi training for today so there are eight items that we will discuss for today the first thing is to give you understanding why business ethics is important and then we go deeper on ebi program that we
01:00 - 01:30 have in sanofi we will discuss more about EB champion and then this is one of the most important thing is about code of conduct San code of conduct and then about speak up Universe this is also important one about thoughtful risk taking and then next we will also discuss about conflict of interest policy and the last one is about ebi assessment so bear in mind that uh at the uh the last session of this training you will need to comp complete ebi
01:30 - 02:00 assessment and you will need to score 80% to be considered complete of this training so this is the most important question why is business ethics important why we have this meeting today so there are five items that will show you why it is important the first thing is about building trust so business that behave ethically are more likely to earn the trust and respect of the external stakeholders ERS this is the same with
02:00 - 02:30 what we have in our daily life so we will be more convenient to work together with our colleague that is trustworthy and then second no question about reputation so business that act ethically tend to have a better reputation in the marketplace which is very valuable assets and then number three is about employee moral so some several recent research already
02:30 - 03:00 mentioned that ethical businesses tend to have more satisfied and motivated employee and this is most important for both the employees and also the companies the fourth thing is about social responsibility so business are responsible for acting in ways that not that are not only legal and profitable but also socially responsible and of course at the next the next one the the last one is about comp liance so
03:00 - 03:30 adhering to ethical standard is often a legal requirement now this is another item why business ethics is important we can see it from legal and regulation perspective so you can see here that James wolfenson this is the ninth president of the World Bank group he mentioned that corruption is impediment to economic growth and also why is fighting it figh corruption is important
03:30 - 04:00 because many anti-corruption regulation could apply not only to sopi but also to us as employee some of the regulation even extraterritorial meaning that it applies not only to the country where the corruption happens but also to other countries okay so it's quite complicated the definition of corruption is corruption occurs when someone give or promise to give anything of value to another person for the purpose of obtaining or retaining business or any
04:00 - 04:30 other benefit or to influence a decision and here maybe after this meeting you can refer to several uh regulation here that sopi is abide by several regulation for example anti-corruption regulation for example oecd uh in Europe sapin tulo in France uh uh Us fcpa in us and also UK bribery act in UK let's see now on fcpa fcpa is foreign
04:30 - 05:00 foreign corruption Practices Act this is the anti-corruption regulation from the US so they have already created this uh catalog the violation catalog and you can see here that corruption can be done through employee or third party and it can go also to direct corruption okay and there are several uh examples here the corruption through employee and several example here for
05:00 - 05:30 direct corruption the most important thing is at the bottom evidence of illegal practices are mainly found in internal communication so it's not too complicated on the investigation they the fcpa the investigator just go to the email in the company and find and find out what happens in the company in relation to corruption so the cause of unethical behavior is actually quite staggering so
05:30 - 06:00 unethical Behavior has severe consequences for both individual and organizations we can lose our job and reputation and our company can lose their credibility and general moral and productivity can be declining H or the behavior can result in significant fi significant fines and financial loss and people could go to jail so if you can see here the the iceberg the picture of ice Facebook it shows mainly what
06:00 - 06:30 happens if we have unethical behaviors so you can see here that uh the iceberg on top are quite small so this is the iceberg that that everyone can see but actually at the bottom the iceberg are bigger so you can see here that the upper one is those penalties that we can read and we can see from the news for example civil penalties fines criminal people go to jail disgorgement of profit and so impact on the product price
06:30 - 07:00 however what people cannot see is this Iceberg at the bottom which is bigger rather than those in the uh in the upper in the in the surface for example the cost of anical behaviors that cannot be seen by people is the cost for laow firms the cost of uh impos compliance program harm to reputation and Company attractiveness disruptive to the business
07:00 - 07:30 appointment of independent monitor suspension or debarment from government contract and also class action so you can see that the ca of an ethical behavior is quite staggering and is not worth it to do it so now let's see the top industry and countries with corruption cases so this information we have we have from uh foreign corruption Practices Act you can see here that Healthcare is one of the
07:30 - 08:00 top industry with corruption cases and here many Asian countries are actually uh with corruption cases so we need to be careful on this one so now let's see on our ebi program in sanofi you can see here that ebi has two item here ebi as a function and ebi as a behavior as a function we are in ebi here to help you we are your partner in achieving your business goal but with
08:00 - 08:30 the oversight of the compliance program ebi is a be as a behavior is something that we would our employees to have so we need to act in accordance with law with codes policy and all Sops but not only that because ebi ethics goes beyond Conformity or Beyond compliance of Law and regulation it refers to moral values guiding judgment our judgment in decision making is the way we behave in
08:30 - 09:00 the normal course of our job when we are pressurized and then it's about continuous self-questioning about the consequences of our action but what is not ebi program is this is something not additional thing to do it should be the way we accomplish our job every day we are also not responsible for business decision and we not accountable for business performance
09:00 - 09:30 now let's see on the uh more specific on the focus and scope of services that ebi provided the core area of focus from ebi is about anti-bribery anti-corruption relationship with thir party conflict of interest uh we will discuss about this later on donation and other contribution interaction with Healthcare professional interaction with patient and patient Advocates and also internal investigation the scope of service from
09:30 - 10:00 uh ebi is about accessary consultant compliance risk assessment reporting about oversite and monitoring communication policies development uh monitoring investigation and also training so now let's discuss about value proposition in sanofi the value proposition in sanofi is actually following what is what is mandated by office of Inspector generals
10:00 - 10:30 or oig seven fundamental elements so the seven fundamental elements is as follow you can see here the first thing is that we need to have governance and risk management in sanofi then after that we need to have written policies and procedures of course after we have uh this item then training and education is important next thing is about monitoring and auditing we need to ensure that everyone understand what is required and at the end they follow it and then
10:30 - 11:00 we Monitor and audit next is about effective lines of communication we need to gather all information in case of there is uncertainty or uh need to be clarified or we need to understand if there is any complaint or information related to uh to to violation and then we need to have prom response to issues coming from the communication and then the last one uh is that we need to have well publicized
11:00 - 11:30 disciplinary guidelines so ebi program can be considered effective only if it can ensure that employee understand not only what is written in the policy but also the underlying principle developing the policies and then uh if it is acceptable then people will just do it acceptable meaning that if it is in line with our value it is legal legitimate business appropriate Etc then people
11:30 - 12:00 will do it if it is beyond that if it uh you know put the patient at risk is wrong intent illegal against our value against our policy then people will avoid doing it so why ebi is here is to help you for those questionable or in Gray Zone what you cannot explain you canot define or if something is considered an inappropriate then we can discuss this is more so now let's discuss on ebi
12:00 - 12:30 champion ebi champion is actually to engage employee outside sanofi ebi Department to advocate for sanofi's culture of Ethics EB Champion can be any employees within sanofi and it can be you so I invite you to learn more on ebi Champions by visiting our SharePoint or our website of ebi Champions and please register yourself as ebi champion and
12:30 - 13:00 some example of role of ebi champion is uh is to promote s ofi principle and value relay and reinforce communication coming from ebi encourage speak up and be role model for thoughtful raking now let's proceed to the topic of code of conduct one of the most important thing our sopi code of conduct is available online so you have here the link to code of conduct and therefore I in fite you to go to the link and learn
13:00 - 13:30 code of conduct directly in the website this is Paul Hudson uh our CEO in sanofi he mentioned that our code of conduct is our company's Constitution so what is it all about so let's hear directly from himself in this video I'm proud to unveil sop's new code of conduct forly the code of ethics but with a new easy to read luck to match a
13:30 - 14:00 new modern sopi think of the code of conduct as our as our company's Constitution its moral compass it's our commitment to the public and to all of our stakeholders holding us accountable for the way we do business and who we do business with and it's a mandatory prerequisite read for all of us at sopi no matter what function or what part of the world we work in to chase the Miracles of science we need a culture
14:00 - 14:30 that is driven by trust and integrity in response to a rapidly evolving Society technological scientific and cultural changes are full of opportunities that can help us innovate faster and accelerate the development of transformative medicin and vaccines these Evolutions can also bring with them risks that can harm us if we ignore them at sopi Patients always come first so we need to find the right balance between maximizing opportunities and
14:30 - 15:00 minimizing risks this means making bold and informed choices while avoiding both excessive caution and carelessness this is what we call thoughtful risk-taking which is now fundamental to our strategy each of us at sopi has a responsibility and part to play in driving our success as a modern Healthcare Company by putting our commitments to society and social impact at the core of our Ambitions and by always staying focused on doing the
15:00 - 15:30 right thing the right way thank you we have also Julian Duran our uh chief of EB so he also mentioned that uh we work in Industry whose purpose is to innovate and save people life and this is unique purpose comes with haen expectation so uh we need you to play your part to become ambassador of our
15:30 - 16:00 code of conduct and how that's how we will accelerate our cultural transformation and pursue our Noel purposes and here I want to inform you a bit on our culture and behavior it is about play to win okay and then I believe you will hear uh about this more and more play to win uh come with four key Behavior stretch take action act for patient and customer and think of one
16:00 - 16:30 sopi so uh in Code of Conduct we have 16 chapters uh which is focusing more on maximize opportunity and also minimizing risks so I invite you to uh to browse in our uh website code of conduct website and discover more about the 16 chapters so now let's discuss about speak up
16:30 - 17:00 Universe what is speak up universe so speak up is actually an umbrella concept uh for the feedback culture in sopi so it's more deeper rather than just speak speaking up of misconduct So speaking up is the way of Behaving that we believe will change s ofi for better for our employee patient customer and partners so we want to have a teams that look for OPP opportunity and take thoughtful risk
17:00 - 17:30 okay meaning that each of us needs to open to feedback not only us but also our managers also to uh those person reporting to us and speak up but when the moment is right let's go now for the speak up culture and the dimension of the speak up universe so this is the speak up Universe we have five item in speak up universe so let's discuss one by one the
17:30 - 18:00 first one is to challenge the status quo we Chas change and continuously evolve our ways of working and then we Foster a culture of feedback everyone should be open for feedback for constructive feedback next is about raise concern so we encourage people to also raise concern when they see any uh any Inc compliance on our regulation and and policy next is about encourage open
18:00 - 18:30 debate so we Embrace diversity of perspective and open communication also we ask people to share new idea so we are cous and Empower to embrace both ideas and innovate so these are the five element within Pi up Universe one of the item uh in the speakup universe is about how to raise a concern so we have speak up helpline
18:30 - 19:00 ready in sanofi you can go to the web form and you can go also to the phone and all of this information are actually available in our TMS Bus website and also in our code of conduct uh website so we invite any employee who has concern and believe in good Fai that uh uh policy low has been our or sonic code of conduct has been violated to raise it now let's go to the next topic which is
19:00 - 19:30 the thoughtful risk taking so the ambition with thoughtful raking is to drive cultural transformation for our employee and also to unlock our uh Innovation potential enable our play to win strategy and also to empower and equip sopi employee with the capabilities and tools that simplify the work the way we work and enable agility in our decision
19:30 - 20:00 making thoughtful risk taking is about decision making how to maximize opportunities only in the purple zone so you can see here in the indicator you will see the purple zone so this purple zone is our area for thoughtful risk taking if we take decision on this gray area then this one is excessive ction meaning that you cous too much and then if we go uh uh beyond the purpose Zone meaning
20:00 - 20:30 that you are excessive careless or you become unethical or illegal so how to maximize opportunity is to take decision only on the purple zone so thoughtful RIS taking is more principle based approach which is practical and easy to use when you uh when you decide something so thoughtful raking thought mod mean thoughtful meaning we are ethical and inclusive we rely on our
20:30 - 21:00 sound judgment and values to do right we involve the right stakeholders to seek diversity of view and expand our thinking so we decide together with our uh stakeholders risk mean we are Bol and driven by Common purposes so we balance risk and opportunity to make inform and both choices and and to ensure the benefit outweigh the risk we always keep
21:00 - 21:30 patient and customer on top of our mind when coming up with the solution and taking hears mean that we are empowered and accountable so this will mean that we follow pragmatic approach with clear decision making roles we take responsibility on our decisions we celebrate successes and come together as one sonan ofi to learn from unexpected
21:30 - 22:00 outcomes and the most important thing is that it is our individual contribution to our Collective approach so these are the six step of thoughtful risk taking decision making so first thing is to Define so you when you face the situation then you need to define the characteristic and also the need and the scope of the items and then next is you you need to involve other people to understand their View and
22:00 - 22:30 opinions on the matters gather the right stakeholders to make the best decision and then after that of course you will need to evaluate for all the items all the option that you have you identify assess opportunity and risk and at the end you decide you make informed decision whether you want to go or not go and then you execute at the end of the day you learn we celebrate successes and we learn from mistakes and please bear in mind that all of this
22:30 - 23:00 should be on the interest of our patient and our consumers so our next topic is about our conflict of interest policy this is the definition of conflict of interest so COI covers situation where there is a risk that San ofi employees personal interest is interfering with or has appearance of interfering with sopi legitimate business interest meaning that if your
23:00 - 23:30 interest is against son of his interest H and why is important because COI can harm the reputation not only sanofi but also the employees so we would like to invite you if you face this uh COI situation to disclose it in COI form and you can also see the global policy in this link so when to report or to disclose conflict of
23:30 - 24:00 interest so the first thing is that when you first hire to sanofi then you will need to uh fill in the conflict of interest form and then second is spontaneous meaning that when you feel or when you think that you will face this conflict of interest and then uh the next one is every 3 years when requested by the mandatory learn and disclose campaign this is the last part of our meeting for today it's about test your
24:00 - 24:30 understanding you will receive an online form and the in this online form you will be presented with 10 statements and you will need to identify whether those 10 statements are true or false and then you will need to score 80% to pass this assessment so the last slide is about additional readings and reference material so there are several items here that you can refer to later on uh when
24:30 - 25:00 this presentation is distributed to you so you can click all of this material for your information and your reference with that we can close this session and good luck for your ebi assessment should you have any question or concern please feel free to reach out to ebi thank you and have a good day