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Summary
In this 7-minute video by Gary Vaynerchuk, CEO of VaynerMedia, he shares insights on how to effectively build a brand by focusing on understanding and caring for the consumer. He discusses the importance of empathy and innovation in marketing, using social media to listen and gain consumer insights, and the necessity of patience in building brand value over the long term. By sharing stories from his personal experiences, Gary highlights the transformational power of genuine storytelling and long-term thinking in business success.
Highlights
Approach marketing with empathy to better connect with customers. 💌
Social media is key to understanding current consumer demands. 📱
Storytelling is a powerful tool for brand building amidst fast news cycles. 🕒
The patience to build and wait for results is crucial in branding. 🧘♂️
Success in branding is measured by long-term business outcomes, not quick wins. 🏆
Key Takeaways
Understanding your audience is crucial for success. Know them, or risk going out of business! 💡
Empathy and caring make for better marketing strategies. Make your audience care too! ❤️
Listen more than you talk—social media is an amazing tool for understanding consumers. 📲
Be patient. Building brand value takes time, but it's essential for long-term success. ⏳
Great stories will find their audience, even if you’re new to the digital space. 📖
Overview
Gary Vaynerchuk kicks off the video by highlighting why many businesses fail: they don't genuinely understand their customers' needs. He critiques companies for relying on outdated strategies and emphasizes the importance of caring and empathy in marketing—arguably the most vital component in engaging consumers effectively.
The next part of Gary's lesson underlines the power of social media in accessing real-time consumer insights. By listening rather than always speaking, businesses can tap into what their audience truly desires. Gary illustrates this with a fast-food drive-through example, showing how innovative solutions come from paying attention to consumer complaints.
Finally, Gary discusses the significance of patience and storytelling in brand-building. With modern technology, storytelling has become democratized yet complex. However, a captivating story will naturally find its audience. He shares his own experience in the wine business, where he saw brand value grow over years through persistent efforts and a patient mindset.
How to build a brand in 7mins | Gary Vaynerchuk Transcription
00:00 - 00:30 there's a reason a lot of people go out of business and it is almost always directly correlated to them missing the mark on the customers they're trying to reach most companies big or small are really struggling in assumptions or yesterday tactics to reach customers I believe that there is not enough emphasis put on the actual consumer caring when it comes to marketing is
00:30 - 01:00 respecting one's time I think we don't respect consumer's time if we're going to fill them with messages wouldn't it be nice for them to enjoy it when you come from a lens of caring and empathy you just tend to make better advertising you tend to make better advertising I'm Gary vaynerchuk CEO of Vayner media V friends and my latest book is day trading attention
01:00 - 01:30 I view myself as an entrepreneur I grew up in my dad's liquor store and innovated by having one of the first e-commerce websites I was an early investor in Facebook Twitter and Tumblr and in more recent years have been an author and a speaker but also running a 2000 person plus global advertising agency and at the end of the day I I could not explain to all of you watching or listening more how many marketing ideas literally spend no time on will
01:30 - 02:00 the person on the other side like this it's just this is the way it's always been done or how many do we have to sell sell sell sell but I did not buy this sneaker because somebody knocked on my door and sold it to me or I landed on a website that explained why I had to own this the Super Bowl I would say is a place where we do a better job caring we try to actually make that 30-second video entertaining I think I see it every day in social media I see young
02:00 - 02:30 Brands actually make content that people want to watch when your lens is caring and empathy to connect with the consumer you're actually thinking about them will the person on the other side like this for me that's the million-dollar question so do you have strategies for how to connect with your audience I would say my number one strategy is something I've done my whole life which is before I start talking I listen
02:30 - 03:00 literally your biggest Advantage is time don't buy into an Antiquated process you're entering the greatest five-year window of your life and you know obviously it seems like I'm always talking but almost everything that comes out of my mouth has been predicated on me doing a lot of hours of listening social media's greatest power is the ability to see what people are thinking we are living in the Golden Era of consumer insights because of social media and I think the best businesses in the world are fixed fixing something
03:00 - 03:30 that everyone's complaining about but hasn't been fixed yet here's a good example drive through fast food people value time and obviously someone eventually said you know what instead of making them Park and walk in and wait in line and get their burger and fries why don't we just let them drive through that was a very strong Innovation a good idea this is one big game of listening historically this is what you do through
03:30 - 04:00 focus groups this is what you now can do through social listening at scale the question is what do you then do about it the last 10 years of Storytelling has evolved tremendously we are no longer in tribes sitting around a fire telling a story new Cycles are now 12 and 24 hours not 12 and 24 days so the speed of keeping attention has changed dramatically also the ability to story
04:00 - 04:30 has exploded you don't need an editorinchief you don't need the local newspaper you don't need someone at the TV network saying that you're allowed to be on camera and talk to the world that's gone there's not a person watching this who doesn't have permission now to tell the world their story as a human or their story about the business or organization nonprofit or whatever other body they're working with to the World on the flip side it's never been harder what pictures what videos what animated gifts what copy
04:30 - 05:00 what time do you post how long is the video audio lighting I mean this has become a profoundly complex game here's the good news for everyone who's scared by how hard and fast it is a great story will still find its way even if you don't know the best practices of how to post on YouTube or Instagram or Tik Tok you will be stunned how much a story can find its audience if it's just told from the heart in a pure form
05:00 - 05:30 when I talk about patience it drives ambitious people crazy I have a lot of high energy inyour face loud New Jersey style and when I throw out patients like wait a minute you're going off Q like this doesn't sound like you Gary and I'm like that's because you don't realize that patience is not complacency patience is probably one of the most important ingredients in building something meaningful one of the
05:30 - 06:00 reasons most people don't have patience is because of fear they fear failing and so they try to go fast because if it's not going well they can't deal with the music aka the Judgment of the people around them if patience is not one of your partners you're dead you're too short term you're going to deviate from the plan and you're probably going to make a misstep you know I always hear people say well H okay Gary I'm into the patience of building something meaningful in brand like how do I know it's working and look I think the answer
06:00 - 06:30 is results when I was building my father's wine business the way I was noticing if we were building brand was based on the fact that I had to spend less money on Advertising every year but was achieving higher sales every year because after five or six years of good work I could see that the word of mouth and the reputation the brand was carrying the business and so you know I think at the end of the day you have to measure brand based on business results but you've got to play that out for a long time because when you start
06:30 - 07:00 thinking 100y year terms versus 100 day terms you're playing a totally different game when you think long and when you think about leaving a legacy you tend to ironically make more money because you're building a stronger Foundation I ask you to take this video this energy and deploy it to not just your content or your marketing strategies or even your business deplo to your life it will help you be a better father mother sister brother
07:00 - 07:30 child human to make the future more joyous and impactful to learn even more from the world's biggest thinkers get big think Plus for your business