Nonverbal Communication (No Edits)

Summary

Highlights

• Nonverbal elements form a major part (66%) of the message's meaning in communication 📈.
• Body movement, gestures, and eye contact are key visual cues for audience engagement 👋.
• Vocal elements like pitch and pauses are crucial to catching and retaining audience attention 🎵.
• Facial expressions convey emotions and should be used appropriately to match speech content 😄.
• Consistent nonverbal behaviors can help in clearer audience comprehension and avoid miscommunication 🚀.

Key Takeaways

• Nonverbal cues like gestures and facial expressions constitute 66% of communication's impact 📊.
• Effective nonverbal communication involves natural gestures, confident eye contact, and appropriate facial expressions 👀.
• Managing speaking pace, volume, and pauses helps maintain audience engagement and enhances message delivery 🎤.
• Avoiding filler words and using pauses can strengthen speech clarity and audience connection 🤐.
• Supporting fellow speakers with good nonverbal habits enriches group presentations and audience rapport 🤝.

Overview

Nonverbal Communication (No Edits) Transcription

• 00:00 - 00:30 hello my name is tina and i am a senior mentor with comm lab asu and today we're going to be talking about nonverbal communication simply defined nonverbal communication is everything except the actual words you are saying in fact research indicates that 66 of a message's meaning comes from nonverbal behaviors and cues we're going to look at nonverbal communication
• 00:30 - 01:00 through the things that we see and also through the things that we hear during a presentation nonverbal communication includes the parts of communication that an audience can see with their eyes such as body movement hand gestures eye contact and facial expressions here we have some examples for you to see how nonverbal communication can affect your overall speech let's first look at an example of body
• 01:00 - 01:30 movement how you use your body throughout your presentation is critical swaying or twisting your body can be distracting sometimes people grip the podium or move their feet excessively becoming aware of your body while speaking will help you eliminate poor body communication next we'll take a look at gestures gestures are what you do with your hands natural gestures are very important as they can help the audience
• 01:30 - 02:00 follow along for example if you are talking about cutting a plant you might use a scissor gesture you might want to use your hands to outline steps your gestures add interest for the audience but can be sure that they are natural and comfortable for you this might take a little practice but remember you are using gestures to help the audience better understand what you are trying to say now let's see how eye contact affects a
• 02:00 - 02:30 speech eye contact is critical in building a relationship with the audience eye contact connects you to the audience poor eye contact can make you the audience feel invisible sometimes because people are nervous they try to fake eye contact by looking at the back wall or just over the audience's heads resist the urge to do this good eye contact will feed you because the audience will be better able to give you positive feedback
• 02:30 - 03:00 finally let's talk about how your facial expression can change your speech facial expressions are often hard to practice if your thinking face is a scowl then the audience may feel like your presentation is angry sometimes people forget to smile when they are nervous appropriate smiling will demonstrate a genuine pleasantness toward the audience and will set everyone at ease note that we use the word appropriate obviously you would not be broadly smiling throughout a speech about the
• 03:00 - 03:30 titanic for example non-verbal communication also includes things the audience can hear such as speed volume pitch pauses and filler words there are other factors that can affect your speech other than visual aspects such as speed anxiety can play an important role in how we use our voices we often become very speedy sometimes it is because we are nervous sometimes it is our natural rate however
• 03:30 - 04:00 it is important to put space between your words and at the end of your sentences you may feel like you are speaking too slowly but the audience will hear you just right at the same time pace is also something to be conscious of during your speech slowing down can help you make your speech more understandable but if you go too slow the audience might lose interest in the speech altogether volume is another important factor when
• 04:00 - 04:30 it comes to public speaking our volume should be appropriate for the conditions within our speech you may want to speak more quietly or loudly at times to get the audience's attention know how to use the microphone if one is available and test it before your presentation pay close attention to the setting in which you'll be speaking utilizing your pauses in a speech is another factor that can really affect your speech we talked a bit about the importance of breathing or creating pauses in your speech
• 04:30 - 05:00 a well-placed pause can let you breathe but can also provide enough of a break that it brings the audience's attention back to the speaker have you ever been in a long lecture class with a board audience then the teacher stops talking and everyone in class perks up wondering what is happening you can create the same type of attention grabber when you speak by just stopping for two seconds and then moving on using filler words can greatly affect
• 05:00 - 05:30 your speech and not in a good way filler words are those annoying tendencies that we don't notice as a speaker but drive us crazy as an audience remember us like and um are all types of verbal fillers often people use verbal fillers because they are nervous or they don't know what to say next sometimes however the use of fillers is just a really bad habit we need to break you know what i'm saying right i know ideally you could utilize breaths and
• 05:30 - 06:00 pauses into your speech in substitution of a filler word also make sure that you are hydrated sometimes tongue clicking due to thirst can act as a filler word when delivering your speech there are several ways you can use your nonverbal communication to be more audience centered first body movement is important leaning towards the audience creates a bond and lessens the distance between the speaker and audience and audience members so lean in secondly use hand gestures to reinforce
• 06:00 - 06:30 your words so the audience is able to both listen and look to your message thirdly make good eye contact don't look over the audience's head try to look at as many audience members directly in the eyes as possible also smile this facial expression makes you appear more trustworthy and enthusiastic when you care about your topic your audience will too don't forget to vary your speed and volume so your audience will continue to
• 06:30 - 07:00 pay attention also change your posture from time to time so you look natural if you look nervous your audience will feel anxious for you which doesn't really create a great listening environment lastly if you are presenting information as part of a group presentation be sure to support other speakers by displaying good listening behaviors such as nodding smiling and periodic glances at the audience good non-verbal communication habits extend to your role
• 07:00 - 07:30 as speaker or supporting teammate in conclusion nonverbal communication is everything except the actual words we say in today's video we learned about nonverbal communication and things we can see and also through things we can hear in a presentation so remember everything you do the way you present yourself the way you look at your audience the way you use your hands and body and the way you say your words can build your message or tear it down and make sure your fellow group members
• 07:30 - 08:00 demonstrate good listening behaviors don't let how you speak get in the way of what you are trying to say natural and consistent nonverbal communication will go a long way in helping your audience understand your message if you would like to further explore non-verbal communication and have a little extra time watch this ted video by amy cuddy your body language shapes who you are also if you are up for a fun quiz how good are you at interpreting others facial
• 08:00 - 08:30 expressions here is a link to see how good you actually are