Chat Bot
Last updated: August 30, 2025
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What is Chat Bot?
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Chat Bot's Top Features
Generative AI that resolves up to 80% of customer inquiries
No-code visual builder with drag-and-drop flows
Pre-built templates for rapid chatbot deployment
AI knowledge built by scanning websites, help centers, and articles
Review, edit, and optimize AI‑generated answers
Seamless live‑agent handoff via integrations like LiveChat
Support ticket creation for HelpDesk, Zendesk, and Freshdesk
Rich messages: images, videos, buttons, quick replies, and interactive forms
Omnichannel deployment: website widget, WordPress plugin, Facebook Messenger, Shopify, and Slack
Analytics and reporting with conversion tracking, goals, tags, and archives
Small talk handling and FAQ management for natural conversations
WCAG 2.2–compliant widget with keyboard navigation and screen reader support
Multilingual localization for global audiences
Customer data collection, validation, and emailable chat transcripts
One‑click publishing and fast setup from a URL or uploaded content
Privacy‑focused operation independent of third‑party AI providers
Dynamic responses and personalization at scale
Frequently asked questions about Chat Bot
Chat Bot's pricing
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Top Chat Bot Alternatives
Revolutionize Customer Service with AIChatbot
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Create Custom AI Chatbots with Chatbase
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Build Custom AI Assistants for Your Website with Chatbit
Affordable, Automated Customer Engagement with FreeUnlimitedChatBot.
Create AI Chatbots Easily with Botmake.io's No-Code Platform
Use Cases
Ecommerce managers
Automate product FAQs, order tracking, returns, and upsells across web stores and social channels.
SaaS support leads
Provide 24/7 onboarding help, resolve common issues with AI, and escalate complex cases to live agents.
Marketing teams
Capture and qualify leads with conversational forms, then route data to CRM or ticketing tools.
Customer service managers
Deflect repetitive inquiries, tag conversations, and analyze performance to improve CSAT and efficiency.
HR and operations
Answer internal policy and benefits FAQs, gather employee details, and create HelpDesk tickets.
IT help desks
Offer instant troubleshooting, collect device info, and auto‑create Zendesk or Freshdesk tickets.
Healthcare and clinics
Collect appointment requests via forms, share prep info, and route sensitive cases to staff.
Education providers
Handle admissions FAQs, guide students to resources, and transfer to advisors when needed.
Retail and hospitality
Support store lookup, service policies, and post‑purchase help across web and Messenger.
Global brands
Deliver multilingual, accessible support via WCAG 2.2–compliant widgets across multiple channels.
Learn to use AI like a Pro
Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.