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The blog post introduces Gladly's new AI and automation platform designed to enhance customer service operations. It focuses on providing a unique, all-in-one solution that integrates advanced AI technology with human-centric customer service. The platform promises increased efficiency, decreased costs, and improved customer satisfaction through personalized self-service and multi-channel support options. Highlighted features include real-time insights, comprehensive customer profiles, and seamless integration with popular tools like Shopify and Klaviyo.
Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.
AI-driven task management
Personalized self-service options
Multi-channel support
Real-time insights
Comprehensive customer profiles
Integration with popular tools
Advanced AI-driven customer service
Interactive Voice Response (IVR)
Liveboards for real-time insights
Insight Builder tool
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Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.