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Hatchet

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Hatchet: Your Intelligent Incident Response Partner

Last updated Nov 5, 2025

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What is Hatchet?

Hatchet is an intelligent incident response partner designed for tier-1 services, aiding on-call engineers in swiftly resolving incidents. By leveraging the power of AI, Hatchet can read logs, communication channels, and codebases to suggest quick fixes. It integrates easily with various systems by pointing it to log files and ensures data security with self-hosted deployments and zero telemetry. Hatchet also offers features like log triage, investigation, and fast incident resolution, making it invaluable for companies from Series B to D to decrease downtime and financial loss due to incidents.

Hatchet's Top Features

Key capabilities that make Hatchet stand out.

AI-driven incident response

Log triage and investigation

Fast incident resolution

Self-hosted deployments

Zero telemetry

Secure data handling

Integration with multiple log sources

Automated PR creation

Scalable for Series B to D companies

Enhanced workflow efficiency

Use Cases

Who benefits most from this tool.

On-call engineers

Automated triage and investigation of incidents to save time and reduce downtime.

Series B to D companies

Efficiently manage tier-1 services and reduce financial loss from downtime.

IT security teams

Securely manage incident responses with self-hosted deployments and no telemetry.

DevOps teams

Quickly resolve incidents by analyzing logs, comms channels, and codebases.

Service managers

Improve overall service reliability and incident response times.

Compliance officers

Ensure secure handling of data during incident management with audit trails and SSO.

Tech leads

Streamline incident response processes to boost team productivity.

Support engineers

Address technical issues rapidly by leveraging AI-driven insights.

Log management teams

Integrate and analyze logs from multiple sources seamlessly.

Business continuity planners

Minimize operational disruptions with fast and efficient incident resolutions.

Explore Top AI Use Cases

Tags

Incident ResponseOn-Call EngineersAILog FilesCodebasesData SecurityLog TriageInvestigationFast Incident ResolutionDowntime ReductionFinancial Loss PreventionSelf-Hosted DeploymentsNo Telemetry

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Frequently Asked Questions

What is Hatchet?
Hatchet is an AI companion for on-call engineers, helping them triage, investigate, and resolve incidents by analyzing logs, communication channels, and codebases to suggest fixes.
How can Hatchet be integrated into a system?
Hatchet can be integrated by calling it at the system's entry point and pointing it to the service's log file; from there, Hatchet handles the rest.
Why is Hatchet needed?
On-call engineers for tier-1 services need Hatchet to minimize downtime during critical incidents. It automates the triaging and investigating process, significantly enhancing workflow efficiency, and can even create PRs if necessary.
How does Hatchet ensure data security?
Hatchet ensures data security through on-premises self-hosted deployment, utilizing Code Llama 2, and maintaining zero telemetry which means it operates fully within your VPC.
Is Hatchet right for my company?
Hatchet is particularly effective for tier-1 services at Series B to D companies. If you manage a critical service with noisy on-call issues, Hatchet can be instrumental in improving your incident response.
Can Hatchet help with investigation during an incident?
Yes, Hatchet can analyze logs from various sources like S3, CloudWatch, or DataDog during an incident to develop possible investigation pathways and suggest fixes.
What types of data can Hatchet process?
Hatchet can process observability data, logs, communication channels, and codebases to help resolve incidents quickly.
What impact can Hatchet have on my incident workflow?
Hatchet can improve your incident response workflow by 10x, automating the triaging and investigation processes, thus allowing faster resolution of critical issues.
What is required to get started with Hatchet?
To get started with Hatchet, simply sign up on the website and configure it to point to your service's log file. A demo can also be booked to better understand its functionalities.
Why should I book a demo for Hatchet?
Booking a demo helps you explore Hatchet's features, see it in action, and understand how it can specifically benefit your incident management workflows.