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The Ioni platform offers a comprehensive suite of AI tools designed to enhance customer support and boost team productivity. Key features include AI Assistant, AI Chatbot, AI Search, AI Widget Builder, Conversations Analytics, and the ability to seamlessly transition from a chatbot to a human. These tools support multiple languages, provide auto-translation, and self-learn from existing tickets. The platform integrates easily with various existing systems, ensuring that customer interactions are accurate and efficient. Ioni is powered by ChatGPT-4, optimized for generating intelligent and relevant responses using a robust Knowledge Base.
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AI Assistant
AI Chatbot
AI Search
AI Widget Builder
Conversations Analytics
Chatbot to Human
Multilingual Support
Auto-Translation
Self-learning from Existing Tickets
Customizable Chatbot
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