What is Lyro AI, and how does it work?

Lyro AI is a conversational AI chatbot that automates customer service for small and medium businesses. It uses AI and NLP to understand customer questions and responds in a human-like manner, using information from your company's knowledge base.

What are the key benefits of using Lyro AI?

Lyro AI increases customer satisfaction with 24/7 support and quick, accurate responses. It also enhances team efficiency by automating repetitive tasks, shortening response times, and providing a scalable solution that learns and adapts as your business grows.

What languages does Lyro AI support?

Lyro AI offers multilingual support, enabling businesses to provide customer service in various languages. The exact extent of multilingual support may vary.

How does Lyro AI handle questions it cannot answer?

When Lyro AI can't answer a question from its knowledge base, it smoothly transfers the conversation to a human agent while preserving the context.

Is Lyro AI easy to implement and use?

Yes, Lyro AI is designed for easy implementation, requiring minimal setup and no training. You can activate it with one click.

What kind of data does Lyro AI use, and how is data security ensured?

Lyro AI uses the information in your company's knowledge base to ensure accuracy. It utilizes industry-standard best practices for data handling and retention to maintain data privacy. You retain full control over your data.

How much does Lyro AI cost?

Lyro AI is available as part of Tidio’s Plus plan or as an add-on to other Tidio plans. A free trial allows you to test Lyro for a limited number of conversations.

How does Lyro AI compare to traditional chatbots?

Lyro AI uses AI and NLP to understand customer questions and engage in human-like conversations, unlike traditional chatbots that rely on pre-defined conversational paths. This allows it to provide more accurate and personalized responses without requiring extensive training.

What types of businesses would benefit most from using Lyro AI?

Lyro AI is particularly well-suited for e-commerce and service-based businesses, though adaptable to various industries excluding medical, finance, politics, news, and adult content.

Does Lyro AI continuously improve?

Yes, Lyro AI incorporates a continuous learning engine, meaning it constantly improves its accuracy and response patterns based on user interactions and feedback.

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Lyro AI | Tidio

Name: Lyro AI | Tidio
Brand: Lyro AI | Tidio
Availability: InStock
Rating: 5 (1 reviews)
Author: Lyro AI | Tidio

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Last updated: July 3, 2025

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What is Lyro AI | Tidio?

Lyro AI, developed by Tidio, is a conversational AI platform that optimizes customer service by automating responses to routine inquiries, thus alleviating the workload on human agents. It employs advanced NLP for automated question answering and offers multilingual, multiplatform support, enabling seamless task automation such as order status checks. Notable features include smooth handovers to human agents, data-driven performance optimization, customizable response strategies, and integration with existing knowledge bases. Lyro AI is designed to enhance customer support, sales, and operational efficiency, proving beneficial particularly for e-commerce and service-oriented businesses.

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Lyro AI | Tidio's Top Features

AI-Powered Conversations

Knowledge Base Integration

Seamless Human Handover

Task Automation

Multilingual Support

Fast Response Times

Continuous Learning

Customizable Knowledge Base

Omnichannel Compatibility

Data Security

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