Riviera

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Last updated: September 2, 2025

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What is Riviera?

Riviera is a Y Combinator–backed AI voice agent platform built specifically for hotels, enabling 24/7 automated call handling with instant, intelligent responses that enhance guest experience and streamline hotel operations. Trusted by hotels worldwide, Riviera scales to handle unlimited call volume, reduces labor costs by automating routine inquiries and requests, and frees staff to focus on high‑touch service—all while delivering fast, accurate, hospitality‑tailored support.

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Riviera's Top Features

AI voice agents built specifically for hotels

Instant, intelligent responses to guest inquiries

24/7 unlimited call handling

Advanced alternative to traditional phone systems

Enhances guest experience with fast, accurate answers

Reduces operational costs via automation

Frees staff from routine calls to focus on high‑touch service

Scales without degrading service quality during peak times

Trusted by hotels worldwide

Backed by Y Combinator

Frequently asked questions about Riviera

Riviera's pricing

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    Use Cases

    Front Office Managers

    Redirect routine calls (amenities, directions, check‑in/out times) to AI so staff can focus on in‑person guests.

    Boutique Hotels

    Provide 24/7 phone coverage without staffing a full overnight team.

    Resorts

    Handle seasonal call surges with unlimited capacity and consistent service quality.

    Multi‑property Operators

    Standardize guest phone interactions across properties while reducing labor costs.

    Limited‑Service Hotels

    Automate frequent inquiries and requests to keep lean operations efficient.

    Airport & Transit Hotels

    Answer late‑night arrival questions and immediate needs around the clock.

    Conference & Event Hotels

    Field high volumes of event‑related questions without overloading staff.

    General Managers

    Improve guest satisfaction scores with instant, accurate responses while lowering operating expenses.

    Revenue‑conscious Owners

    Reduce labor costs by automating routine call handling at scale.

    Operations Leaders

    Maintain service levels during peak periods without adding headcount.

    Learn to use AI like a Pro

    Get the latest AI workflows to boost your productivity and business performance, delivered weekly by expert consultants. Enjoy step-by-step guides, weekly Q&A sessions, and full access to our AI workflow archive.

    Canva Logo
    Claude AI Logo
    Google Gemini Logo
    HeyGen Logo
    Hugging Face Logo
    Microsoft Logo
    OpenAI Logo
    Zapier Logo
    Canva Logo
    Claude AI Logo
    Google Gemini Logo
    HeyGen Logo
    Hugging Face Logo
    Microsoft Logo
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