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Socialintents offers a robust platform for integrating live chat capabilities with popular communication tools such as Microsoft Teams, Slack, Google Chat, Webex, and Zoom. It allows businesses to respond to website chats directly within these tools, ensuring seamless communication and improved customer engagement. The platform also supports chat customization, detailed reporting, and embedding AI chatbots like ChatGPT and Dialogflow. With features such as customizable chat settings, logos, office hours, and more, Socialintents provides a comprehensive solution for effective online customer interactions.
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Live chat integration with Microsoft Teams, Slack, Google Chat, Webex, and Zoom
Chat customization (settings, logos, office hours)
Embedding ChatGPT and Dialogflow AI chatbots
Detailed reporting (chat transcripts, activity reports)
Scalable for businesses of all sizes
Real-time customer engagement
Automation and human escalation features
Seamless website chat embedding
Comprehensive customer support solutions
Marketing and sales insights from chat data
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