Crisis Management at Your Fingertips
Staff Training_03062024
Estimated read time: 1:20
Summary
FiveStones Safety introduces the CIC Crisis Alert Platform, a state-of-the-art system integrated across over 11,000 locations providing safety to over 9 million users worldwide. The training covers system functionalities, such as the types of alerts triggered by staff badges, emphasizing both everyday and extreme emergency scenarios. Staff will learn how to integrate the system seamlessly into their schools, aligning with standard response protocols and leveraging real-time communication advancements for efficient emergency response.
Highlights
- Your badge can trigger a whole-school lockdown or call for specific help with just a click. π¨
- Visual and audio signals guide everyone during a crisis to take the correct actions. ππ
- Color-coded alert systems inform and instruct through visual strobes and desktop messages. π‘
- Empower staff with training to use badges efficiently, saving lives during emergencies. πͺ
- Technology complies with Alysa's law, benefiting schools across Texas and beyond. π
Key Takeaways
- Unlock the power of panic alert technology for all emergencies! π
- Your badge is your lifeline; always wear it on campus! π·οΈ
- Redundancy is key: multiple alert systems ensure everyone knows what to do! π
- Different alert colors for different scenarios: master them all! π
- Activate alerts only in serious circumstances; each second counts! β°
Overview
Imagine a world where with just a press of a button, safety is just seconds away. Welcome to the CIC Crisis Alert Platform, a boon for over 9 million users ensuring their safety across 11,000 institutions globally. This training enables staff to familiarize themselves with their lifelineβa badge that integrates seamlessly into daily life to enhance campus security.
Designed by CIX and brought to you by F Stone Safety, this technology revolutionizes emergency responses with neat innovations like silent panic alarms and real-time communications, providing accurate location data to first responders at ultra-fast speeds. Coverage spans entire properties ensuring youβre safeguarded even at the boundaries.
Understanding the drill is vital; from lockdowns to 'I need help' alerts, every action taken is a potential life saved. The training ensures staff won't just react but will respond with precision and confidence, knowing the protocols inside out. Faculty can effectively manage diverse scenarios with clarity and composed action, guided by versatile alert systems just a badge press away.
Chapters
- 00:00 - 00:30: Staff Training Introduction The chapter titled 'Staff Training Introduction' explains the importance and objectives of training programs for staff. It emphasizes the role of training in enhancing employee skills, productivity, and overall job satisfaction. The introduction sets the stage for the subsequent chapters by highlighting the key components that will be covered, such as training methodologies, assessment techniques, and the expected outcomes of a well-structured training program. The chapter also introduces the key stakeholders involved in the training process and their respective roles.
- 00:30 - 01:00: Introduction to Crisis Alert Platform The introductory chapter provides an overview of the CIX Crisis Alert Platform, highlighting its widespread implementation across 11,000 locations and its role in safeguarding over 9 million individuals. The training aims to familiarize staff with the platform's features and functionalities, emphasizing the importance of their involvement as system badge holders. The chapter also introduces the concept of two types of alerts that the system can generate.
- 01:00 - 01:30: System Components Overview The chapter titled 'System Components Overview' discusses the activation process using a crisis alert badge, detailing what occurs upon activation. It also reviews the system's alignment with standard response protocols. The chapter promises to show the system in action through various use cases and concludes with a review. Additionally, it mentions two companies related to the solution, clarifying their roles as they will be referenced during the training.
- 01:30 - 02:00: Role of F Stone Safety and CICS In this chapter, the focus is on the collaborative efforts between your organization and two partner companies: F Stone Safety and CICS. F Stone Safety has been designated as the value-added reseller partner responsible for the installation, implementation, and training necessary to deliver the crisis alert system. Meanwhile, CICS serves as the technological partner contributing essential tech solutions. Together, they aim to provide a comprehensive end-to-end solution for your organization's spaces.
- 02:00 - 02:30: Silent Panic Alarm Technology The chapter discusses the Silent Panic Alarm Technology, specifically the Innovative crisis alert solution. This solution is integrated across campus with identifiable components marked by the developer's name and logo. It consists of four main systems that collectively ensure rapid and precise communication during emergencies, ranging from everyday incidents (like medical issues) to extreme threats (such as active shooters). The emphasis is on ensuring preparedness and swift response in various emergency situations.
- 02:30 - 03:00: Legislation and Usage The chapter titled 'Legislation and Usage' discusses the implementation of a crisis alert system on campus, known as Silent Panic Alarm Technology (SPAT). This technology is designed to minimize the response time between identifying an emergency and communicating its details to first responders. The chapter sets the stage for further discussions on various scenarios where this system can be applied.
- 03:00 - 03:30: Crisis Alert System Overview The 'Crisis Alert System Overview' chapter discusses the implementation of a crisis alert system in educational institutions following Texas legislation. According to House Bill 3 and Senate Bill 838, known as Alysa Law, all public and charter schools in Texas must install this technology by 2026. The legislation mandates that for compliance, the system should enable immediate incident identification and allow users to promptly call for help, as well as contact local emergency responders.
- 03:30 - 04:00: Staff Badge and Usage Chapter Title: Staff Badge and Usage In this chapter, the usage of the system crisis alert during emergencies is discussed. The alert system is designed for both extreme and everyday emergencies. This training session reviews various scenarios for its use. It's noted that the organization's system provides complete coverage up to the property's boundary. The staff badge will function anywhere on the property, whether at the designated working facility or another building.
- 04:00 - 04:30: Alert Strobes Functionality The chapter titled 'Alert Strobes Functionality' focuses on the role of employees in supporting the safety and security of their organization through the use of a crisis alert badge. Each employee is considered a part of the expanded Safety and Security team, and the chapter emphasizes the importance of understanding and engaging with the crisis alert system to ensure a robust safety infrastructure within the organization.
- 04:30 - 05:00: Locating Beacons and Gateways The chapter 'Locating Beacons and Gateways' introduces the four main components of the crisis alert system: staff badge, alert strobes, locating beacons, and external gateways. Each staff badge is personalized and issued by an administrator, featuring a circular button to engage the system during an emergency. The chapter emphasizes the importance of consistently wearing the staff badge on campus.
- 05:00 - 05:30: Types of Alerts - Lockdown and I Need Help This chapter discusses the second component of the crisis alert system, which includes alert strobes. These strobes are installed both inside buildings and in outdoor areas. Their main function is to perform two critical roles during emergencies. The first role is to ensure that the strobe nearest to the badge activation point is pinged. This pinging provides accurate location information to first responders whenever a badge is activated.
- 05:30 - 06:00: Lockdown Alert Details The chapter explains the activation of a lockdown alert system, highlighting the strobe as one of three redundant notification methods within an organization. The strobe provides a visual signal during an event, guiding occupants on how to respond according to a coordinated protocol. The chapter notes that location beacons, which have a similar appearance, are also part of the notification system.
- 06:00 - 06:30: I Need Help Alert Details The chapter titled 'I Need Help Alert Details' discusses various types of beacons used for alert systems in outdoor areas such as parking lots, playgrounds, and athletic fields. It highlights that these beacons have a smaller and slimmer profile compared to alert strobes. These locating beacons provide accurate location information to first responders when a badge is activated. It is also noted that these locating beacons do not emit light during an event as alert strobes do.
- 06:30 - 07:00: Administrator Activated Alerts Overview The chapter provides an overview of Administrator Activated Alerts, focusing on the technological infrastructure supporting the crisis alert platform. It explains how gateways, which are typically installed on building rooftops, form a mesh network that enables the system to function independently of Wi-Fi or cellular networks. This feature ensures that safety and security measures remain operational even during power or internet outages.
- 07:00 - 07:30: Texas School Safety Center Protocol This chapter covers the Texas School Safety Center Protocol, with a focus on activating alerts in the event of an emergency. Staff members, identified by their staff badges, have the ability to activate two types of alerts: lockdown and staff alert. On the other hand, administrators have the capability to trigger up to five different alert types depending on the standard response protocol. The chapter also aims to elucidate the responsibilities of staff members in activating these alerts and provides an overview of all the different types of alerts available.
- 07:30 - 08:00: Secure and Hold Alert Examples This chapter discusses the crisis alert system and its functionality. It highlights the benefits of the crisis alert badge, which enables organizations to expand their Safety and Security team using the collective vigilance of all on-site employees. The system empowers employees to react confidently, quickly, and efficiently with just a click of a button.
- 08:00 - 08:30: Shelter Alert Example The chapter titled 'Shelter Alert Example' discusses the lockdown alert feature that can be activated using a badge. It is meant for scenarios involving active threats on campus, such as the presence of a visible weapon. This alert is initiated campus-wide and notifies both on-site first responders and 911. Once activated, the alert cannot be cancelled, and local law enforcement will be dispatched. The procedure to trigger a lockdown involves pressing a button on the badge.
- 08:30 - 09:00: Review of Alert Types and Protocols In this chapter, the focus is on the different types of alerts and the protocols associated with them. It emphasizes the importance of redundant notification methods to ensure everyone is informed during an emergency. Once the alert system is activated, individuals can cease pressing their badge buttons and follow the on-site emergency protocols.
- 09:00 - 09:30: Medical Emergencies and Student Alotment Use Cases The chapter focuses on lockdown alerts and how they are handled in a campus setting, particularly during active life-threatening situations such as an active shooter. It discusses the importance of immediate actions like locking doors, turning off lights, and staying out of sight as a response mechanism. The chapter also highlights the necessity of engaging on-site first responders to manage the situation effectively.
- 09:30 - 10:00: Badge FAQs and Best Practices The chapter titled 'Badge FAQs and Best Practices' discusses the rapid response capabilities of digital maps for First Responders and local law enforcement during emergencies. It emphasizes the speed of response, happening within four to five seconds of activation. When a badge is activated in a lockdown emergency, the exact location, including the room and floor, is immediately shared with responders. This precise information enables them to act quickly and efficiently, although the chapter suggests that not all emergencies can be managed in this manner.
- 10:00 - 10:30: Review of Alert Types - Lockdown and I Need Help The chapter explains the two main alert types in the crisis alert system: 'Lockdown' and 'I Need Help'. The 'I Need Help' alert is highlighted as being used for everyday emergencies, such as medical events, altercations, or issues with students or parents. It accounts for 98% of the alert system's usage.
- 10:30 - 11:00: Final Review and Training Conclusion This chapter explains the procedure for using the 'I need help' alert system in emergency situations. The alert notifies designated first responders such as school administrators, nurses, or resource officers. To activate the alert, wearers must press the button on their badge three times in quick succession. The system is designed to be stress-free and ensures ease of use during emergencies.
Staff Training_03062024 Transcription
- 00:00 - 00:30
- 00:30 - 01:00 welcome to the staff training for the cix's crisis alert platform your leadership has invested in this amazing platform because of its proven results across 11,000 locations delivering the highest protection possible to over 9 million people during this training you will learn about the cic crisis alert safety platform and your role as a staff member with an assigned system badge you will understand the two types of alerts that
- 01:00 - 01:30 can be activated using your crisis alert badge and what happens at the time of activation finally we will review the systems alignment to standard response protocol see the system in action through use cases and finish with a review let's get started in reference to this solution you may hear two companies named we will briefly review their roles in order to provide Clarity when mentioned during this training or in the
- 01:30 - 02:00 future your organization has partnered with two companies to bring this endtoend solution to your spaces F Stone safety and CICS F Stone safety is the value added reseller partner your organization has contracted with for installation implementation and training to deliver the crisis alert system cix is the techn technology
- 02:00 - 02:30 developer of the Innovative crisis alert solution you will see their name and logo on your assigned badge and in the installed platform components across your campus there are four components of the crisis alert system that work in unison to deliver the fastest and most accurate communication in the event of an emergency when we say emergency in this training we mean the everyday emergency such as a medical incident as well as an extreme eer Mercy when an active threat
- 02:30 - 03:00 has been identified on campus we will discuss these scenarios in further detail throughout this training let's set the stage what is the crisis alert system it is what is known as silent Panic alarm technology or spat this technology is designed to reduce the time between the identification of an emergency and the communication of the event and event location to First Responders at the point point of
- 03:00 - 03:30 incident identification users are able to engage the system and immediately call for help Texas legislation through House Bill 3 and Senate Bill 838 which is also known as Alysa law require this type of Technology be installed in all public and charter schools by 2026 for the technology to be compliant with this legislation it must immediately contact local emergency responders and law law
- 03:30 - 04:00 enforcement when should you use the system crisis alert is designed for use and extreme emergencies as well as everyday emergencies we will review these different scenarios in today's training your organization has complete system coverage to the end of the property line your system batch will work anywhere on property whether is your designated working facility or another building entirely
- 04:00 - 04:30 this brings us to The Who and your role in supporting the Safety and Security of your organization every employee is equipped with a crisis alert badge and is a part of your organization's expanded Safety and Security team with the help of the crisis alert system it is now time to dive in and become equipped with how to engage with the system
- 04:30 - 05:00 there are four components to the crisis alert system your staff badge alert strobes locating beacons and external gateways your staff badge is unique to you and will be issued to you by an administrator the badge is equipped with a small circular button which is how you can engage the system during an emergency for this reason it is imperative that you wear your staff badge at all times while on campus
- 05:00 - 05:30 the second component of the crisis alert system is the alert strob alert strobes are mounted throughout your buildings and outdoor areas this strobe plays two critical roles in the event of an emergency first the strobe nearest your point of badge activation is pinged to deliver accurate location information to First resp responders when a badge has
- 05:30 - 06:00 been activated secondly the strobe is one of three redundant means of notification across your organization as you will see shortly the strobe will light up upon activation to provide a visual cue to occupants of an event and how to respond based on the coordinated protocol location beacons look similar
- 06:00 - 06:30 to alert strobes but have a smaller and Slimmer profile these beacons are used externally for areas such as parking lots playgrounds and athletic fields locating beacons function by delivering accurate location information to First Responders in the event of a badge activation externally it is worth noting that locating beacons do not light up in the same way an alert strobe would during an event
- 06:30 - 07:00 gateways are devices that are mounted on property usually on the roof of a building and create a mesh Network for the crisis alert platform to run on as an added means of protection this system does not require Wi-Fi or cellular service to be operational therefore delivering the Safety and Security needed in the event of a Wii outage or
- 07:00 - 07:30 low or no sell service and dead zones with your assigned staff badge you will be able to activate only two of the five types of alerts a lockdown and a staff alert however administrators will be able to activate up to five different alert types based on the standard response protocol in this section we will review your role in activating an alert as well as review all types of
- 07:30 - 08:00 alerts and how they will be delivered through the crisis alert system the crisis alert badge allows your organization to exponentially grow its Safety and Security team through the eyes and ears of every on-site employee you are now empowered to respond with confidence simply swiftly and seamlessly through the simple click of a button
- 08:00 - 08:30 the first type of alert that your badge can activate is a lockdown a lockdown alert should be used in the event of an active threat on campus such as a visible weapon the lockdown alert is campus-wide and notifies both on-site First Responders as well as 911 if this type of alert is activated it cannot be cancelled and local law enforcement will be on their way to activate a lockdown press press the button on your badge quickly and
- 08:30 - 09:00 consecutively until you see the alert strobes begin to flash see the screens on your organization owned device taken over with the lockdown screen and you hear the lockdown alert over your intercom or desktop phone the system uses redundant notification types to ensure that everyone is aware in the event of an emergency once activated you can stop pressing your badge button begin your on-site protocol and proceed to
- 09:00 - 09:30 safety let's look at the sequence of a lockdown alert this is a lockdown alert immediately lock your doors turn off the lights stay out of sight remember a lockdown alert is campus wide should be used for active threats to life such as an active shooter and will engage on-site First
- 09:30 - 10:00 Responders and local law enforcement all of this happens within four to 5 Seconds of activation for your awareness this is an example of the digital map that First Responders will see in the event of lockdown emergency the location of the badge activation is shared down to the room in the floor this helps them to respond as quickly and efficiently as possible but not all emergencies are
- 10:00 - 10:30 cause for panic or in this case cause for a complete campus lockdown so let's learn about the second type of alert that your badge can activate this is an I need help alert this alert type is for everyday emergencies such as a medical event an altercation student alotment or a disgruntled student or parent this type of alert makes up 98% of the usage of the crisis alert system
- 10:30 - 11:00 not only does it give you an easy stress-free way to ask for help but it also ensures comfort with the system in the case of an extreme emergency this alert will only notify designated site First Responders like School administrators nurses or resource officers to activate an I need help alert simply push the button on your badge consecutively three times with a quick Cadence to remember this
- 11:00 - 11:30 there is one push of the badge for each word in the type of alert that it is one for I two for need three for help I need help though your badge can only activate two alert types lock down and I need help it is imperative that you are familiar with the other alert types that may be activated by an administrator note that the visual strobe color will change based upon the
- 11:30 - 12:00 type of activated event the alert strobe colors align with the Texas School Safety Center standard response protocols as we review the corresponding protocols we will provide use case examples for context in the Texas School Safety Center standard response protocol red indicates a lockdown in the event of a lockdown alert stroke probes will light
- 12:00 - 12:30 red the desktop takeover message will be in red and audio promptings will align to the instructions suggested in the protocol again these redundancies are in place so that everyone on campus is informed not only of the type of alert but also how they should respond color green indicates the alert for evacuate in the standard response protocol remember your badge can only activate two types of alerts lock down
- 12:30 - 13:00 and I need help for an evacuate notification your site administrator would have to activate this type of alert as with the other alert types the Redundant notifications will align with this color across the strobes desktop takeover and the audio instructions blue indicates secure this alert would be used in the event of an external threat which we will see in the use case that follows usually during a secure alert you will
- 13:00 - 13:30 follow the instructions prompted and continue business or teaching as usual after entrances have been secured to clear the desktop takeover notification simply click off of the screen when a secure notification has been cleared you will be notified by leadership this use case is a real life example of the secure alert from Argy Independent School District while off Camp campus the superintendent received
- 13:30 - 14:00 a phone call from local authorities notifying her that a bank robbery was taking place at the bank directly across from an elementary law enforcement feared that the bank robbers May seek cover or take hostages at the elementary in order to escape because of the crisis alert system the superintendent was able to put the campus in a secure State remotely until the incident had been resolved now returning to our protocol a hold
- 14:00 - 14:30 alert is indicated by purple this alert can only be activated by an administrator and may be used in the event of an altercation in the hallway or a medical emergency in a common area to prevent foot traffic from class release during a response as with a secure alert you may go back to business as usual until the hold is released shelter is indicated by the color orange and can only be activated
- 14:30 - 15:00 by an administrator let's look at a real world example of how shelter has been used with the crisis alert client an administrator received notice that a tornado was headed toward their campus this notification was received just 5 minutes before the end of the school day and the entire campus being released for carpool and bus services the administrator was able to alert the entire campus through activating a shelter notific ation through the crisis
- 15:00 - 15:30 alert system students remained in the building and began protocol for a tornado as they heard the corresponding Sirens much of the campus was damaged when the storm hit however no one was hurt as a result of the fast action of the administrator and the Swift communication through the crisis alert system you are now aware of the five types of alerts that align with the Texas School Safety Center standard response protocol and how they align to the crisis alert system it is important
- 15:30 - 16:00 that you review these protocols and their corresponding colors regularly in order to respond appropriately in the event of an incident when in doubt reference the screen takeover notes or audio instructions for how to proceed let's review two more commonly used I need help alerts for context every year 18 million students are
- 16:00 - 16:30 injured on school campuses sudden Cardiac Arrest is the number one cause of death on school campuses as well as the number one killer of student athletes data has shown that medical emergencies account for more than 10% of safety incidents on many school campuses with this in mind we see consistent use of the system for quick and timely response to a medical emergency whether that is for a student or a staff member please use good judgment to discern
- 16:30 - 17:00 between a medical event such as a nose bleed and a medical emergency such as a broken bone or a cardiac arrest the crisis alert system should be utilized in medical emergencies only and not for Minor Medical events student alotment is another common use of the system the Center for Disease Control and prevention reports that about half of the young people with autism spectrum disorder have been
- 17:00 - 17:30 reported to wander or lope of those 25% were missing long enough to cause concern in the event of a lopment the last thing that you will want to do is to leave the rest of your class unattended the I need help alert is the fastest and easiest way to call for assistance in recovering the student now you know of a few ways that the system can be used for everyday emergencies the we at festone safety hope that you never experience an active
- 17:30 - 18:00 threat we feel confident that the flexibility of the crisis alert platform along with its consistent use among your staff will ensure the Comfort levels of the system and reinforce trust in its functionality now let's discuss your badge specifically badge dos don'ts FAQs and FYI it is important that you follow follow these guidelines to ensure proper
- 18:00 - 18:30 functionality of your badge for its lifetime remember your badge is functional on property all the way to the property line inside and out wearing your badge all the way to your car enables you to call for help in the event that you're approached in a parking lot should you live across the street from the campus you may have the ability to set off an alert for this reason we recommend that you store your badge in a safe place out of the reach of others if
- 18:30 - 19:00 you live near but not within close proximity to the campus you will not be able to set off an alert when not on property however it is still advised that you store your badge in a safe place away from children or other curious hands your badge is very durable but not indestructible please follow these guidelines concerning how to protect your badge from damage should your badge appear to be offline for an extended
- 19:00 - 19:30 period of time or have a low battery the system administrator will be notified and will check the health of it or replace it these notes address frequently asked questions about badges it is important to note that your badge does not track you during the day your location is only identified and shared with site administrators at the point of activation for either a lock down or an I need help alert if your badge is lost or stolen
- 19:30 - 20:00 notify your crisis alert administrator immediately it's time for a final review of The two types of alerts that your crisis alert badge can initiate first a campus wide alert for lockdown remember to continually push the button on your badge until the alert strobes light up the desktop takeover message appears on your organization owned device and the audio lockdown message is heard
- 20:00 - 20:30 through the intercom or phone for this alert local side administrators and law enforcement are notified of the location of the alert and will proceed to that location for response promptly there is no cancellation of this type of alert so we recommend that this alert be used when you have seen or heard a weapon or there is an active threat to life for the campus as a whole the second type of alert is the I need help alert if you recall you will
- 20:30 - 21:00 push your badge button three consecutive times one time for each word in the type of alert I need help this alert will only notify on campus First Responders such as the administrator school nurse and school officer this type of alert is encouraged for students or staff medical emergencies altercations where additional resources are needed and events such as student
- 21:00 - 21:30 alotment this concludes your training of the crisis alert safety platform please note that your organization may have some nuances to their protocol that may include minor changes to the above response protocol should you have further questions concerning the platform please see your crisis alert site administrator FIV Stone safety believes in empowering you to respond with confidence while on campus and the cix's crisis alert safety platform is an integral piece to that timely response