Strategies for active listening | John Igwebuike | TEDxMorehouseCollege

Summary

In a TEDx Talk at Morehouse College, John Igwebuike shares a compelling personal tale about the transformative power of active listening. Recalling his days as a student, he introduces an engaging icebreaker centered around listening. He emphasizes the acronym T.I.M.E. - Tune in, Interact to increase understanding, Make a deeper human connection, and Enhance relationships. His anecdotes reveal how listening not only enriches understanding but also fosters profound human connections. Igwebuike's storytelling, from a classroom icebreaker to a poignant family interaction, underscores a simple yet powerful message: listening actively can lead to deeper connections and personal growth.

Highlights

• John shares how an icebreaker on active listening became a great lesson in genuine engagement. 🧊
• He outlines the T.I.M.E. framework for active listening: Tune in, Interact, Make connections, Enhance. ⏰
• A personal story about his daughter shows the impact of not paying full attention. 💔
• Active listening can transform relationships and become a bridge to deeper understanding. 🌉
• Ending with a powerful metaphor, ears stay open for growth and connection, unlike eyes and mouth. 👂

Key Takeaways

• Active listening is a transformative skill that involves dedicating your genuine attention to others. 🧠
• The acronym T.I.M.E. helps in active listening: Tune in, Interact, Make connections, Enhance relationships. 🕒
• Engaging in active listening can help bridge gaps and foster new friendships or heal existing relationships. 🌉
• Active listening isn't just hearing words but understanding and showing empathy and interest. 💬
• Practicing active listening can lead you to be part of the enlightening 2% of people who have developed this skill. 🌟

Overview

John Igwebuike's TEDx Talk is a heartfelt journey through personal stories and reflections on the importance of active listening. Starting with a simple icebreaker from his past, he emphasizes how easily we can overlook the power of truly listening to others. Through anecdotes involving family, colleagues, and unexpected acquaintances, Igwebuike paints a picture of a world where listening is the key to a deeper, more connective existence.

At the core of his message is the T.I.M.E. acronym, encouraging us to Tune in, Interact, Make connections, and Enhance relationships. He illustrates these ideas with real-life scenarios, like a touching moment with his daughter and a surprising conversation at a restaurant. These moments serve to highlight listening as not just a skill, but a profound way to build empathy and community.

Igwebuike’s plea to join the 2% of the population who have honed their listening skills is a call to action for personal growth. By sharing relatable and enlightening stories, he reveals the transformative potential of listening as a tool to improve relationships, foster mutual understanding, and create a more connected world. His talk is not just informative but also a reminder of how listening can be the bridge to more meaningful interactions.

Chapters

• 00:00 - 02:00: Icebreaker and Introduction The chapter discusses a personal anecdote from nearly 30 years ago when the speaker was a student at The Ohio State University, attending a communications class. On the first day, the professor introduced the concept of an icebreaker, describing it as a fun exercise designed to boost curiosity, build community, and bolster connection among students.
• 02:00 - 05:00: The Icebreaker Exercise The chapter titled 'The Icebreaker Exercise' revolves around a class assignment where students were tasked to prepare an icebreaker to present in their next meeting. As the class began, the professor asked for a volunteer to present their icebreaker first. The room remained silent until someone from the back of the room broke the silence and volunteered with the words 'I'll go,' holding up their prepared material on two sheets of paper.
• 05:00 - 15:00: The T.I.M.E. Acronym - The chapter discusses the topic of active listening, introduced as an icebreaker by a classmate. - The narrator initially dismisses active listening, believing it to be a well-known skill. - Distracted, the narrator reads Time Magazine, but soon notices an unusual change in the room.
• 15:00 - 18:30: Understanding Through Listening This chapter highlights the importance and benefits of active listening. It describes a vibrant and energetic scene, likely in a classroom or lecture setting, where the atmosphere is filled with laughter and engagement. However, it conveys a cautionary note about the pitfalls of not paying attention: the narrator admits to missing out on the lively exchange and educational opportunity because they were not listening. This serves as a reminder of the value of being present and attentive to truly understand and benefit from shared knowledge and experiences.
• 18:30 - 23:30: Cultural Insights and Connection The chapter explores the importance of cultural insights and connection within a classroom setting. It begins with a light-hearted moment where a student requests an additional ice breaker activity, leading to a cheer from the class. This emphasizes the value of engaging activities that promote interaction and understanding among students, setting the stage for a deeper discussion on cultural connections.
• 23:30 - 30:00: Enhancing Relationships The chapter titled 'Enhancing Relationships' discusses a particular exercise conducted by a classmate. The exercise involved saying a word aloud, spelling it out loud three times, and then saying it aloud once more. Subsequently, a question was posed, which the participants had to answer as quickly and loudly as possible. The results of this exercise were consistent, suggesting a methodical approach to enhancing cognitive skills related to relationships through repetitive and active participation.
• 30:00 - 32:30: Conclusion: Value of Listening The chapter titled 'Conclusion: Value of Listening' begins with expressions like giggles and laughter, followed by participants' sounds of realization such as 'O's' and 'Ahas'. The speaker reflects on how an ice breaker exercise revitalized the room and encourages the audience to engage in a similar exercise that they personally experienced around three decades ago. The instructions for the ice breaker remain unchanged over the years, emphasizing its timeless and universal appeal.

Strategies for active listening | John Igwebuike | TEDxMorehouseCollege Transcription

• 00:00 - 00:30 nearly 30 years ago I was a student at the Ohio State University on the first day of my communications class the professor explained the concept of an icebreaker a fun exercise to boost curiosity build community and booler connection
• 00:30 - 01:00 our homework was to bring one Icebreaker to present next meeting at the next class the professor asked for a presenter to go first no response the room was pin drop quiet until a voice cracked from the back with two words I'll go holding up two sheets of paper my
• 01:00 - 01:30 classmate announced my Icebreaker is on active listening a thought leaped into my mind active listening everybody knows how to do that I reached into my book bag pulled out my Time Magazine and tuned out until I sensed a strange change start to take hold of the room G
• 01:30 - 02:00 laughter O's A's and ahas the room lit up looking up even the professor was chuckling the room was engage in a buzz with energy engagement and enthusiasm and I had no clue what happened I tuned out and missed out because I did not take the time
• 02:00 - 02:30 time to listen can you do one more a student asked sure said my classmate holding up another sheet the professor interjected listen class we only have time for one ice breaker but because that Icebreaker was so good you can do another one the class cheered I put away my magazine and tuned in in to the
• 02:30 - 03:00 instructions my classmate gave us a word we said the word aloud one time we spelled the word aloud three times we said the word aloud one more time then he asked us a question as fast as we could and as loud as we could we gave the answer to the question the results were the same
• 03:00 - 03:30 Giggles laughter O's eyes and ahas I saw how the ice breaker exercise energized the room today I invite you to engage in the same ice breaker I experienced nearly 30 years ago the instructions are the same
• 03:30 - 04:00 I will give you a word we will say the word aloud one time we will spell the word aloud three times we will say the word aloud one more time then I will ask you a question as fast as you can and as loud as you can give me the answer to the question if we're all clear say Crystal Crystal
• 04:00 - 04:30 the word we will say spell and say on my queue is the word smoke on my queue here we go smoke s SM o k e s m o k e s m o k e smoke the white part of the egg is
• 04:30 - 05:00 called the the white part of the egg is the egg white for the scientist in the room the albumin I did this with kindergarteners one of the students
• 05:00 - 05:30 yelled the shell he was correct this exercise transformed My Life as a listening coach trainer and workshop facilitator it taught me a lifelong lesson that I have carried with me for nearly 30 years and I am honored to share it with you today here it is actively listening
• 05:30 - 06:00 takes t i m e time an acronym for t tune in I interact to increase understanding M make a deeper human connection and E enhance the relationship let's take each of these one at a time t
• 06:00 - 06:30 tune in when my youngest daughter Natalia was eight she went to visit her grandparents in another state every night she would call and see how I was doing everybody say a one night I arrived home very late when she video calleded I took the phone call while I was cooking dinner doing dishes and
• 06:30 - 07:00 drying clothes all while having a video call with my daughter she picked up on my multitasking she held up her right index finger and after a few minutes she ran off and she returned back with a white styrofoam plate with these words I can hear you
• 07:00 - 07:30 you but you can't hear me my multitasking made her feel unheard unseen unlistened to as M Scott Peck wrote In the book The ress travel you cannot truly listen to anyone and do anything else at the same time active listening requires us to tune out this R ractions and tune in
• 07:30 - 08:00 fully to the speaker who is hearing you and needs you to hear them T tune in so that we can I interact to increase understanding the deepest hunger of the human soul is to be
• 08:00 - 08:30 understood active listening is not just active it's interactive our conversational Partners want to know we are listening and for us to show we are listening as a matter of fact when it comes to issues of interaction right facing the speaker asking clarifying questions making eye contact giving verbal encouragers like O's A's and ahas these are
• 08:30 - 09:00 interactions that increase understanding on the other hand interjecting interrupting or ignoring the speaker are interactions that decrease understanding as stepen cvy wrote one of the biggest problems in communication is that people do not listen with the intent to understand they listen with
• 09:00 - 09:30 the intent to respond a few years ago I was attending a continuing legal education seminar or CLE for lawyers at the conclusion of the seminar the coordinator asked for future presenters I offered to present an active listening workshop for lawyers
• 09:30 - 10:00 the I explained to the coordinator that active listening is one of the greatest skills rarely taught schools teach reading writing and speaking but not listening listening is presumed to be caught rather than taught I continued according to the international listening Association only
• 10:00 - 10:30 2% 2% of people have ever had any listening seminar training or Workshop what so and she cut in and she said sir I've been married to a man for 41 years who could sure use your listening Workshop where do I sign them up today I I find it a fascinating fact
• 10:30 - 11:00 that our hands can shut our eyes can shut our mouths can shut but our ears are designed to always stay open open for growth open to learn open to listen even to correction
• 11:00 - 11:30 to make a deeper human connection as Muhammad Hader wrote speaking opens our mouths listening opens our minds when we tea tune in and when we I interact to increase understanding we open ourselves to make a deeper
• 11:30 - 12:00 human connection my family and I went to a Chinese restaurant for lunch there I spotted a laughing Buddha statue grabbing my camera I snapped a picture and I made a comment to my young children look at the long flowing ears the Buddha must be a great
• 12:00 - 12:30 listener a voice broke in that's not what it means it was the cashier she came and stood in front of me and repeated herself that's not what it means it means something deeper here I
• 12:30 - 13:00 am in a restaurant receiving a public correction in front of my entire family rather than take offense I took a breath and told her these three words tell me more she explained that the forehead cheeks chin the shoulders the belly and
• 13:00 - 13:30 yes the long flowing ears are all interconnected and together they symbolize fullness fullness as in living a full life fullness as giving full presence fullness as in paying full attention from there she shared about her country
• 13:30 - 14:00 her culture her Cuisine I introduced her to my family we became Fast Friends it dawned on me that the Laughing Buddha was actually a listening bridge to something deeper being open to listen even to correction became a bridge to make a deeper human human
• 14:00 - 14:30 connection every friend was once a stranger every neighbor was once new to the neighborhood so every villain can become a hero and every foe a future friend if we are open to te tune in I interact to increase understanding M make a deeper
• 14:30 - 15:00 human connection to e enhance the relationship please plug your right ear with your right index finger with your left index finger point to your heart and please repeat this listening affirmation after me here we go nature has given me has given me two
• 15:00 - 15:30 ears and one mouth two ears and one mouth so that I can listen more so that I can listen more that I canist more more than I speak more than I speak you may unplug your ear the reason I had you plug your ear was so that that listening affirmation would not go in one ear and out the [Applause] other I will never forget meeting with
• 15:30 - 16:00 my classmate after class in hopes of getting a copy of his ice breakers nervously I approached to break the ice your ice breaker was great I told him and he thanked me you may not have noticed but I wasn't paying full attention when you did the first one oh I saw you reading a magazine and embarrassed how that must
• 16:00 - 16:30 have made him feel I said sorry because Maya Angelo wrote people will forget what you said people will forget what you did but people will never forget how you made them feel fortunately he accepted my apology I asked if we could go to the library and make a copy of of his ice
• 16:30 - 17:00 breakers you see back in those days if you wanted a photo copy of an image you went to these great big rectangular machines that gulped quarters nickels and dimes and then belched out black and white photo copies oh no you don't have to do that and he proceeded to place in my hands two sheets of papers the ice breakers I offered to pay him money as a
• 17:00 - 17:30 compensation but he would not take it I was so moved and touched by his gesture that I could hear a voice a small voice speaking to the ear in the middle of my heart so I took the time to tune in to interact to increase understanding to make a deeper human
• 17:30 - 18:00 connection that would enhance the relationship I reached into my book bag and I pulled out my magazine and I proceeded to place in his hands the very thing he needed from me at the very start t i m M
• 18:00 - 18:30 E I gave him my time and he took it we shook hands we departed we e enhanced the relationship the largest room in the world is room for improvement an authentic apology a sincere sorry a heartfelt handshake can
• 18:30 - 19:00 go a long way to help heal and enhance a relationship it's never too late you have the time listening can be the bridge to something deeper with co-workers colleagues clients and customers as with a calling
• 19:00 - 19:30 daughter a coordinator of a clle a cashier or a classmate who needs you to heal hear them it will neither cost you a quarter nickel nor dime it only requires your time join the 2% who take the t i and m
• 19:30 - 20:00 e to listen thank you for listening