Stay informed with our daily curated artificial intelligence news and insights. We bring you the most important updates in AI, machine learning, and emerging technologies.
Edited By
Mackenzie Ferguson
AI Tools Researcher & Implementation Consultant
September 3, 2025
Salesforce has laid off 4,000 customer support employees, attributing the move to AI advancements th...
September 1, 2025
Explore the growing trend in tech-driven industries focusing on scaling over personalized service. D...
August 31, 2025
With AI on the rise in customer service sectors, concerns about job displacement are rampant. Howeve...
August 27, 2025
Kroger announces significant layoffs, targeting corporate roles while steering savings toward custom...
August 6, 2025
Atlassian, the powerhouse behind essential tools like Jira, has recently let go of 150 employees as ...
July 10, 2025
Microsoft has reportedly saved a whopping $500 million thanks to AI implementation and recent workfo...
July 9, 2025
Apple is reportedly cooking up an AI-powered 'Support Assistant' to bolster its Apple Support app. A...
June 25, 2025
Berlin's Synthflow AI leads the charge in cutting-edge voice AI solutions. Offering a no-code platfo...
June 20, 2025
Transurban is set to revolutionize customer service by upgrading its AI chatbot, Lex, with agentic A...
June 19, 2025
Discover how OpenAI's latest open-source customer service agent framework, available on Hugging Face...
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