Fini is a company that leverages AI technology to automate and resolve over 70% of customer support queries across multiple channels and languages.

What is Fini's approach to customer support?

Fini emphasizes a customer-first approach, aiming to deliver exceptional customer support experiences through AI-powered solutions.

How successful is Fini in resolving customer queries?

Fini has resolved over one million queries and saved 40% in costs for its clients.

Who are some of Fini's investors?

Fini is backed by investors including Matrix Partners and notable angels from Uber, Intercom, Softbank, McKinsey, and Twitter.

Where did Fini initially start?

Fini initially began its journey at Uber, revolutionizing customer support with ticket automation.

What recognition has Fini received?

Fini's advancements and growth have been recognized in various media outlets such as Sifted EU, Y Combinator, and Substack.

Who are some key members of Fini's core team?

Key members of Fini's core team include Hakim Khalafi (Director of Technology), Deepak Singla (Co-founder), and other senior engineers and advisors.

What roles is Fini hiring for?

Fini is actively hiring for roles including Senior Front-end Engineer and Senior Back-end Engineer, with positions available in Amsterdam, New York, and remotely.

How does Fini ensure data security?

Fini has robust AI and data security controls to protect client data.

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Fini

Name: Fini
Brand: Fini
Availability: InStock
Rating: 5 (1 reviews)
Author: Fini

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Last updated: August 8, 2024

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What is Fini?

Fini leverages the latest advancements in AI to resolve over 70% of support inquiries across channels and languages with minimal human effort. Founded in 2022 and initially launched at Uber, Fini specializes in customer support automation, providing exceptional support experiences. With a customer-first approach, Fini has resolved over one million queries and saved clients 40% in costs. The company's achievements have been recognized in various media outlets, and it is backed by investors such as Matrix Partners and notable angels. The team includes high-profile professionals and advisors.

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