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Netomi, a market leader in AI-first customer experience, offers a comprehensive platform that transforms customer service into a business driver. Their fully packaged AI solution integrates with various customer service platforms and employs sophisticated technologies such as federated knowledge access and request execution. This enables seamless AI resolution of routine inquiries, enhanced personalization, and operational efficiency. With backing from prominent leaders in AI and tech, Netomi provides businesses with the tools to boost customer satisfaction, operational efficiency, and revenue.
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Federated Knowledge Access
AI Federated Request Execution
ConversationOSTM Technology
Integration with popular customer service platforms
Proactive Engagement Capabilities
Contextualized Responses
Multi-channel Support
Advanced Personalization
Real-time AI Performance Optimization
Support for 100+ Languages
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