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Parabolic

Claim Tool

Last updated: May 5, 2025

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What is Parabolic?

Parabolic offers an AI Assistant for customer support that seamlessly integrates with existing ticketing software like Intercom, Zendesk, and Helpscout. The AI model leverages advanced algorithms to understand and respond to customer inquiries, minimizing the need for repetitive answers and human intervention. With features like auto-indexing, multistep conversations, and upsell mode, Parabolic aims to streamline support operations and enhance customer satisfaction. The system uses a human-in-the-loop approach to ensure high accuracy and continuous improvement.

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Parabolic's Top Features

Seamless integration with existing ticketing software

Human-in-the-loop verification

Accurate responses to rarely asked questions

Multistep conversation handling

Upsell mode

Auto-categorization of incoming questions

Auto-indexing of past responses

Detection of user intent beyond keywords

Support for generalizable and customer-specific responses

Integration with customer-specific data sources

Frequently asked questions about Parabolic

Parabolic's pricing

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    Use Cases

    Customer Support Teams

    Streamline support operations by minimizing repetitive answers and reducing human intervention.

    Sales Teams

    Leverage upsell mode to turn customer support interactions into sales opportunities.

    Business Analysts

    Gain insights from auto-indexed data to improve customer interactions continuously.

    IT Departments

    Integrate Parabolic seamlessly with existing systems like Intercom, Zendesk, and Helpscout.

    Data Privacy Officers

    Ensure data security with features like PII anonymization and forthcoming SOC2/GDPR certifications.

    Customer Experience Managers

    Enhance customer satisfaction with accurate, personalized responses.

    Startup Founders

    Utilize advanced AI without extensive setup, backed by Y-Combinator.

    HR Departments

    Reduce onboarding time for new support agents by having an AI model that learns and improves.

    SMEs

    Achieve cost-effective customer support automation that scales with your business.

    Compliance Officers

    Maintain compliance with customizable and secure data handling.