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Zendesk Service Suite

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Last updated: August 8, 2024

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What is Zendesk Service Suite?

The Zendesk Service Suite is an all-encompassing solution designed to streamline customer support across various channels. It offers multiple product packages tailored to different business needs, from startups to enterprises. Key features include a unified agent workspace, AI-powered automated answers, and robust analytics. The Suite is available in four packages—Suite Team, Suite Growth, Suite Professional, and Suite Enterprise—each catering to different stages of business growth. Additionally, Zendesk provides extensive resources, including blogs, guides, professional services, and a community platform.

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Zendesk Service Suite's Top Features

Unified agent workspace

AI-powered automated answers

Real-time analytics

Customizable dashboards

Omnichannel support

Enterprise-level scalability

Professional services

Community engagement

Security and compliance

Marketplace integrations

Frequently asked questions about Zendesk Service Suite

Zendesk Service Suite's pricing

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