Introduction to N-able N-sight RMM

Summary

This module introduces N-able N-sight's Remote Monitoring and Management (RMM) solution, detailing its ability to monitor and manage devices in real-time. Supported operating systems include Windows, Mac OS, Linux, and network devices like printers and routers. The cloud-based dashboard showcases device health, memory, performance statistics, antivirus, and patch status. Key functionalities include alert management, remote support, and custom script automations. Integrations with tools like Take Control, MSP Manager, and security products enhance device management capabilities. The platform supports a wide array of scripting languages and offers an automation cookbook for simplifying device management. A comprehensive list of third-party integrations is available in their user guide.

Highlights

• Real-time monitoring for Windows, Mac, Linux, and network devices like routers 🖥️.
• The cloud-dashboard provides device health info and performance stats 🌩️.
• Features include alert response, patch management, and remote device access 🔧.
• Supports custom scripting with an automation cookbook 📖.
• Integrates with various N-able products and third-party tools for extended capabilities 🚀.

Key Takeaways

• N-able N-sight RMM allows real-time device monitoring across various OS and network devices 🌐.
• Features include remote management, custom scripting, and robust integration capabilities 🤖.
• Integrations enhance function with tools like Take Control and security products 🛡️.

Overview

Dive into the world of N-able N-sight's Remote Monitoring and Management (RMM), a versatile tool allowing IT professionals to monitor and manage a plethora of devices in real-time. Whether it's Windows, Mac OS, Linux, or network devices, you have the power to oversee and ensure health and performance directly from a cloud-based dashboard!

Imagine a tool that not only provides comprehensive status updates on your device's health, memory, and performance but also empowers you to handle alerts, manage patches remotely, and provide end-user support. With custom scripting and the aid of its automation cookbook, managing your IT infrastructure has never been so seamless.

Integrations are at the heart of N-sight RMM's capabilities, partnering with tools like Take Control and MSP Manager to offer a complete suite of device management features. Extend your reach further with support for various N-able security products, creating a stronghold of IT solutions that ensures efficient operations and robust security.

Chapters

• 00:00 - 00:30: Introduction to N-able N-sight RMM This chapter introduces N-able N-sight Remote Monitoring and Management (RMM). It covers an overview of dashboard features and integrations, and explains the role of the agent in providing real-time monitoring.
• 00:30 - 01:00: Supported Operating Systems and Dashboard Features The chapter 'Supported Operating Systems and Dashboard Features' outlines the management of devices across various operating systems, including Windows, Mac OS, and Linux, as well as network devices like printers, routers, and firewalls. It discusses how the cloud-based monitoring dashboard provides vital device health information, such as online status, check results, task completion, memory and performance statistics, hardware details, and installed software.
• 01:00 - 01:30: Device Management and Agent Deployment This chapter discusses device management and agent deployment, focusing on responding to alerts, managing critical patches, and supporting end users. It covers remotely accessing devices for troubleshooting, antivirus and patch status management, and the deployment of agent software to add devices to Ight RMM.
• 01:30 - 02:00: Features of N-able N-sight RMM The chapter discusses the various features of N-able N-sight RMM, highlighting its ability to monitor device health and execute tasks. Key features include remote background management, integrated control tools, managed antivirus, web protection, and patch management. It also supports custom scripts in major scripting languages, providing tools like the automation cookbook and script manager for easy download and application.
• 02:00 - 02:30: Automation and Integration The chapter discusses the use of preconfigured checks and scripts to automate device management, highlighting the ability to create policies using an Automation Manager without requiring scripting knowledge. It also covers the integration of Insight RMM with Take Control and MSP Manager for comprehensive device management. Additionally, RMM's integration with Enable security products, Passportal, and a compatible RMM version for endpoint management is explored.
• 02:30 - 03:00: Integration with Security Products and Third-party Tools The chapter discusses integration with security products and third-party tools, specifically mentioning a feature called 'edri' related to detection and response. It also notes that a complete list of third-party integrations can be found in the user guide.

Introduction to N-able N-sight RMM Transcription

• 00:00 - 00:30 in this module we will introduce enable Insight remote monitoring and management review the dashboard features and Integrations and explain the role of the agent Insight remote monitoring and management or rmm provides real-time
• 00:30 - 01:00 management of devices supported operating systems include Windows Mac OS Linux and network devices such as printers routers and firewalls the cloud-based monitoring dashboard displays device health information such as online status check results task completion memory and performance statistics Hardware details and installed software
• 01:00 - 01:30 and Antivirus and Patch status manage devices by responding to alerts managing critical patches remotely accessing devices and supporting end users to troubleshoot problems and communicate updates deploy the agent to add devices to ight rmm the agent agent software
• 01:30 - 02:00 relays the health of each device and performs actions such as running checks and tasks some insight rmm features are remote background management integrated take control managed antivirus web protection and Patch management Insight rmm supports custom scripts in all major scripting languages access the automation cookbook and script manager to download and apply
• 02:00 - 02:30 preconfigured checks and scripts to automate device management you can also create policies using automation manager an application that does not require scripting knowledge integrate Insight rmm with take control and MSP manager to provide comprehensive device management rmm also integrates with enable security products pass portal and a supported rmm version of endpoint
• 02:30 - 03:00 detection and response called edri a complete list of thirdparty Integrations is available in the user guide